Junior Customer Service Executive

1 - 5 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be a Customer Support Executive based in Bengaluru, responsible for managing customer inquiries, providing excellent customer service, handling complaints, ensuring customer satisfaction, assisting in sales activities, and providing training to new team members. Key Responsibilities: - Manage customer inquiries and provide excellent customer service - Handle customer complaints effectively - Ensure customer satisfaction is maintained - Assist in sales activities - Provide training to new team members Qualification Required: - Proficient in Customer Support, Customer Service, and Customer Experience skills - Sales skills and experience in providing training - Excellent verbal and written communication skills - Ability to work independently and in a team - 1-2 years of experience in a customer support role - High school diploma or equivalent; a bachelor's degree is a plus,

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