About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsResponsible for all aspects of project/program management associated with the implementation of assigned external customer-facing projects/programs and internal non-customer facing projects/programsResponsible Project scope analysis, project planning, resource management, vendor/Partner management, network deployment, migration activities, program monitor and controlManage the integration of vendor/partner tasks, track and review vendor/partner deliverablesPrimary points of contact in on-site between Customer, Field partner and offshore project team and lead cross-functional delivery teams to achieve deliverables and business benefitsTracking the progress against the baseline plan and, when a problem can impact the commitments made with a customer, reporting alerts to the project organization and escalates all issues to management chainResponsible for change request, planned events and manage changes and adhere to the change management system defined for the projectsResponsible for ensuring requirements documentation is established upon milestone date, coordinates with respective team/stakeholder if process documentation is needed for specified project, responsible for loading artifacts into Customers systems per established process, creates and manages detailed project planMonitor and control the performance and quality of the project to meet the deliverables, Hold regular progress & stakeholder meetings, stage review meetings and closure meetingsUltimately responsible for a successful end to end delivery of the projectKnowledge And Experience
Project Planning & Management - Able to establish clearly defined objectives & deliverables, build executable project plans, lead projects to completion on time, within Scope, Schedule and Cost targets (managing triple constraint), to deliver results that meet/exceed customer expectationsCommunication - Able to provide clear, crisp written and verbal communications for work instructions, customer updates,Customer Relations - Able to understand customer requirements; deal with difficult/sensitive situations, conflict resolution, associated with technical, business, or personnel situations. Builds partnership relations with support groups and customer while instilling confidence within the customer. Ensure customer understands their responsibility in transition as well as customer concurrence / formal acceptance of deliverables transferring PM responsibilities to steady stateFluent in English - Excellent oral and written communicationBasic Knowledge of communication and networking technologies.Working independently with minimal supervision in a non-structured environmentInterpersonal skills to work with other departments/subsidiaries and the clients to develop timelines for project deliverables, and setting proper expectations and delivering updates on project status. Prior experience interfacing directly with customers, project managers, internal/external organizations.Able to learn and apply new knowledge and project management expertise to the needs of the businessLarge business customer interface experienceStrong organizational skillsAbility to quickly assimilate knowledge from outside own area of expertiseMulti-tasking, Action orientedAbility to handle large volume of work items to ensure nothing is overlookedSkill and proficiency in many project management and data network engineering functions and the ability to integrate across disciplinesFlexible, analytical, stress resistant and work under pressureAble to work in an autonomous fashionAble to handle multiple projects concurrentlyWorking with telecommunications carriers
