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1.0 - 3.0 years
0 - 0 Lacs
Surendranagar
Work from Office
Position : Sales staff A minimum of one years' experience in the travel industry, Achieve sales products through retail outlets and commercial houses as per the agreed sales strategy
Posted 2 weeks ago
3.0 - 8.0 years
4 - 7 Lacs
Surendranagar, Kondagaon, Amravati
Work from Office
We Are HIRING Territory Manager Amravati/Kondagaon /Surendranagar/Rajkot/Ghazipur Qualification : Any Graduate/Post Graduate (Specialization in Agri will be an added advantage) Experience : 8-10 Years of Experience Location : Roles & Responsibilities : Revenue - Sales Returns Receivables Cost Management Planning, Execution & Monitoring Demand Generation activities (BTL) Competitive intelligence Skills Required : Highly ambitious, innovative and energetic leader. Understanding of various products segments across different crops. Experience of working in different States within Cluster Strong people management experience and willingness to travel in the field extensively. Good in communication skills and ability to adapt to a results driven inline to company culture Interested candidates please apply through link : https://forms.gle/BN7fKXd3uCji7LJ67
Posted 2 weeks ago
1.0 - 6.0 years
2 - 4 Lacs
Surendranagar, Kadi, Ahmedabad
Work from Office
Role 1. Segment the market and identify potential direct clients, approach them and generate business through customized loan structure offerings that meet client requirements and also generate good margins for business 2. Deliver on sales targets for Business by building strong relationships in the DSA/ DST / Connector network 3. Carry out meetings and sales calls with prospective clients on a regular basis to source business 4. Drive faster TATs through effective loan sanctioning by building strong relationships with internal stakeholders in order to expand channel presence and customer base 5. Track and report on sales operations and productivity metrics, and work towards building a highperformance sales culture 6. Actively participate in initiatives and contests driven by business team 7. Customer centric approach to liasion better with customer
Posted 2 weeks ago
127.0 years
0 Lacs
Surendranagar, Gujarat, India
On-site
Key Responsibilities Sell Affordable Housing products Execute AH strategy to overachieve branch goals Relationship management with DSAs, connectors, and individual leads Monitor distribution network and plan sales promotion activities Handle documentation and customer support for loan application Coordinate with support functions for TAT and service delivery Provide updates to customers on loan status Promote customer satisfaction culture Maintain databases, MIS, and regular reporting Cross-sell insurance and related products Compensation structure: Fixed salary + incentives + travel allowance About Company: With a legacy rooted in the Godrej Industries Group's 127-year-old trust, Godrej Capital is dedicated to establishing a sustainable retail financial services business in India. Integrity, transparency, and relentless customer satisfaction drive our foundation. We offer diverse financial solutions, including home loans, loans against property, and business loans. However, our vision extends beyond these, aiming to diversify into new segments and products to meet evolving customer needs. Spanning 30+ cities nationwide, we are committed to being accessible wherever needed. Godrej Capital empowers you on your financial journey, offering possibilities for greater heights. Welcome to a world of opportunities with us.
Posted 2 weeks ago
10.0 - 15.0 years
12 - 15 Lacs
Surendranagar, Patan, Bardoli
Work from Office
Should have hardcore Agency experience and should be localite Should have managed Gujarat market. Handling team of 7 to 10 FLS. Should have very good stability and excellent performance track record. Require 1 manager at each above location Required Candidate profile Should have hardcore Agency experience and should be localite Should have managed Gujarat market Should have very good stability and excellent performance track record
Posted 2 weeks ago
0.0 - 1.0 years
0 - 0 Lacs
south goa, north goa, vasco da gama
Remote
Job Details We are seeking a detail-oriented and efficient typist to join our team! This position involves accurately entering and formatting various documents, conducting data entry, and ensuring all work meets quality standards. Candidates should have excellent typing speed (minimum 60 wpm), strong attention to detail, and proficiency in Microsoft Office Suite. Experience with transcription or document preparation is a plus. Flexible working hours available, with remote options. If you're organized and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a brief cover letter highlighting your typing experience. Freshers most Welcome!!! Any query or help please contact our team Call / WhatsApp - HR Vivek : 9594356005 ( mon. to sat. 11am to 5pm Sunday closed) Regards ,
Posted 2 weeks ago
3.0 years
0 Lacs
Surendranagar, Gujarat, India
On-site
Job Title: Executive / Senior Executive - Production Company: SAVA Healthcare is amongst the fastest emerging pharmaceutical company in India with global reach to customers in Canada, Ukraine and the CIS, Asia, Latin America, Africa & FWA. With manufacturing units in Surendranagar, Malur and in near future in Indore holds various accreditations and produces wide variety of dosage forms across therapeutic categories. Our GMP compliant, State of Art manufacturing facility for Tablet, Oral Dry Powder, Capsule, Nasal sprays, DPIs, Cream, Gel and Ointment formulations with dedicated manufacturing sections supported by In-House R&D Center, focuses on Formulation and Analytical Development with an annual turnover of more than 200 crores and manpower of 500+ employees engaged across locations. Job Location: Surendranagar Plant Job Summary Production Management: Supervise and coordinate the activities of the production team to meet production schedules and targets. Ensure efficient use of resources and equipment to maximize productivity. Monitor production processes and adjust schedules as needed to meet changing demands. Quality Assurance: Ensure all production activities comply with GMP (Good Manufacturing Practices) and FDA regulations. Conduct regular inspections and audits to ensure adherence to quality standards. Address and resolve any quality issues that arise during production. Process Optimization: Identify areas for improvement in production processes and implement changes to enhance efficiency and reduce waste. Utilize lean manufacturing principles and other continuous improvement methodologies. Collaborate with the engineering and quality assurance teams to optimize equipment performance and product quality. Team Leadership: Lead, train, and mentor production staff to ensure they have the skills and knowledge required to perform their duties effectively. Conduct performance evaluations and provide feedback to team members. Foster a positive and collaborative work environment. Documentation and Reporting: Maintain accurate and up-to-date records of production activities, including batch records, logbooks, and production reports. Prepare and submit regular reports on production performance, including output, efficiency, and quality metrics. Ensure all documentation is compliant with regulatory requirements. Compliance and Safety: Ensure all production activities are carried out in compliance with safety regulations and company policies. Conduct regular safety training and drills for production staff. Investigate and report any accidents or incidents in the production area. Inventory Management: Monitor inventory levels of raw materials, packaging materials, and finished products. Coordinate with the procurement department to ensure timely availability of materials required for production. Implement inventory control measures to minimize stockouts and excess inventory. Qualifications Bachelor’s degree in Pharmacy, Chemistry, Engineering, or a related field. A minimum of 3-8 years of experience in pharmaceutical manufacturing or a similar production environment. Strong knowledge of GMP, FDA regulations, and pharmaceutical manufacturing processes. Proven experience in managing production teams and processes. Excellent problem-solving skills and the ability to make quick decisions. Strong organizational and time management skills. Proficiency in using production management software and tools. Effective communication and leadership skills. Working Conditions This position requires working in a pharmaceutical manufacturing plant environment, which may involve exposure to chemicals, noise, and varying temperatures. Must be able to work shifts, including weekends and holidays, as required by the production schedule. Occasional travel may be required for training, meetings, or conferences.
Posted 3 weeks ago
0.0 - 2.0 years
0 Lacs
Surendranagar, Gujarat, India
On-site
Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports. Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account activation and subsequently maintaining the health of account. Ensure superior customer service to capture larger wallet share of population. Spearhead resolution of customer queries and issues. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience.
Posted 3 weeks ago
1.0 years
0 - 3 Lacs
Surendranagar
On-site
Job description Experience : 6 month to 1 year Job description : Maintain the Laboratory's Quality System. perform analytical test in the laboratory. Assist with laboratory administrative duties. Maintain smooth laboratory work flow. Obtain lab certifications and complete QA/QC assignments. Promote good customer relations with all clients. Sample collection and water quality monitoring. Other duties as assigned. Qualification : Bachelor's degree in a relevant scientific field such as Chemistry, M.S.C Chemistry Previous experience working in a laboratory setting, preferably in a quality control or quality assurance role. Familiarity with laboratory equipment and analytical techniques. Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹25,377.61 per month Benefits: Health insurance Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Work Location: In person
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Surendranagar, Sabar Kantha, Himatnagar
Work from Office
Preferred candidate profile HSC Compulsory with prior experience into collection. Fixed salary + incentive On roll job
Posted 3 weeks ago
4.0 - 8.0 years
3 - 4 Lacs
Surendranagar
Work from Office
Roles and Responsibilities Manage daily store operations, including opening and closing procedures. Oversee sales floor management, ensuring excellent customer service and maintaining high standards. Develop and implement strategies to drive sales growth, improve profitability, and increase customer satisfaction. Supervise a team of retail staff members, providing guidance on product knowledge, sales techniques, and performance expectations. Ensure compliance with company policies, procedures, and regulatory requirements.
Posted 3 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
Surendranagar
Work from Office
We are seeking an experienced Optometrist to join our team at Lenskat. As an Optometrist, you will be responsible for providing comprehensive eye and vision care to patients of all ages. Responsibilities Conduct eye examinations and vision tests to determine visual acuity and prescribe corrective lenses. Diagnose and treat eye diseases and conditions such as glaucoma, cataracts, and macular degeneration. Fit and adjust eyeglasses and contact lenses for patients. Provide pre- and post-operative care for patients undergoing eye surgery. Educate patients on proper eye care and maintenance. Maintain accurate and up-to-date patient records. Requirements Minimum of 0-15 years of experience as an Optometrist. Bachelor's degree in Optometry or relevant field. Corporate certified ophthalmic assistant or relevant skillsets such as refractometry, ocular motility, and visual field testing. Strong knowledge of eye anatomy, optics, and diseases. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Attention to detail and strong problem-solving skills.
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Surendranagar
Work from Office
Job Title: Field Sales Executive Lenskart@Home We look forward to welcoming you to the Lenskart team We're looking for energetic and customer-focused Sales Executives to visit customers' homes, conduct eye tests, and sell Lenskart spectacles. As a Sales Executive, you'll: Visit customers' homes based on scheduled appointments Conduct eye tests using specialized equipment Sell Lenskart spectacles and provide exceptional customer service Carry a 20-25 kg bag with eye check equipment and eyewears Meet sales targets and earn attractive commissions Compensation Package: Fixed CTC: Salary Variable compensation based on sales performance Travel allowances Training: 30-days comprehensive training in Mumbai on eye checkups and sales techniques Candidates must be willing to stay/travel to the training location for 30 days Support and product training Requirements: Graduate or Diploma holder Fresher/Experienced Excellent communication and interpersonal skills Ability to lift and carry equipment (20-25 kg) Willingness to travel and work flexible hours Must possess a valid driving license Must own a bike (two-wheeler) What We Offer: Opportunity to work with India's leading eyewear brand Competitive compensation and incentives Comprehensive training and support Chance to make a difference in customers' lives through vision care
Posted 3 weeks ago
4.0 - 9.0 years
3 - 5 Lacs
Surendranagar
Work from Office
Please find the details for your reference. => Minimum qualification: Graduates => Must be from the hardcore store oriented Retail store background => Minimum 2-5 years of experience as Store Manager or Assistant Store Manager in a Retail store. => Should have knowledge about KPI, SOP, ABV, UPT, Shrinkage, NPS & Team Attrition. => Must know the hardcore retail details like Store size, Daily footfall, Conversion, NOB, UPT, IPCM etc. => Smart, energetic & dynamic with good communication skills. => Must be ready to go to Leskart Academy_Gurgaon for 18 days of official training. => Must be available to join immediately (Expected by 23rd of November, 2024) Perks and benefits Fixed salary + Attractive Incentive + First track career opportunity + Yearly Increment + Referral bonus + PF + Corporate Mediclaim
Posted 3 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Surendranagar
Work from Office
Title Sales Associate Reporting to Store Manager Skip Level Areas Operations Manager About the Role A Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to customers. He/she plays a key role in driving the revenue achieved by the store. Responsibilities Area Activities expected to be performed by a Lenskart Sales Associate Customer focus: Driving Net Promoter Score Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers Understanding the POS system to ensure that the transactions are processed effectively Being dedicated to customer satisfaction and resolving any concerns that the customer has Product recommendation Presenting the customer with an optimal selection of products based on customer preferences Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions Achieving sales Vs. Plan & SOP adherence Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs Post making the sale, coordinating with the customer for product pick-up, after receiving due communication from the warehouse. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage. Store upkeep & maintenance Maintaining the store as per Lenskart standards, cleaning the frames and other equipment regularly, and ensuring there is no deviation as per the SOP Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority Role & responsibilities Note : Family Insurance Policy and Monthly Incentive policy Professionalized Training with Lenskart Academy ( Mandatory )
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Surendranagar
Work from Office
About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibility Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores Act as a Mentor and Coach to Fresher Optometrists To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example To welcome new talent from the market, conduct interviews and on board Identify and Train the Store staff to help them achieve their goals Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Participate in regional, departmental, executive, operational meeting as appropriate Maintain documentation and Report daily to PS regional manager on store visit summary Non-negotiable Ensuring high standards of accurate eye tests for every customer across all stores Highest standards in the clinic by ensuring clinic hygiene and instrument calibration as per defined SOP (Internal audit) Customer Service: Close every technical Detractor, Returns & Escalation through a detailed RCA Ensuring a high density of top raters optometrists in all stores measured via Quality Scorecard Ensure you solve customer-related issues that may lead to potential escalation Operational expertise: Periodically working as store optometrist as per business requirement Recommend the right talent in the right store to AOMs. All clinic equipment should be in working condition- AR/Lensometer/ Chair unit / Dispensing tools /Demos Ensure all pending points are closed during the store visit Drive operational balance score: all stores should be above 90%: such as Locus compliance, Tango compliance, Internal and Mystery audit scores. People Management : Managing attrition, team motivation & culture Ensure the hiring of optometrists by arranging referrals, leads, and campus drives Conducting chair tests for new optometrists to support the recruitment team The performance management system needs to drive- to ensure good performers is recognized and bottom performance is coached/trained People development by regular intervention & check-in during the Uprise and Upscale program To conduct unbiased sign-off for all newly hired optometrists before handing over to the business
Posted 3 weeks ago
6.0 - 11.0 years
13 - 15 Lacs
Surendranagar
Work from Office
You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.
Posted 3 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
Surendranagar
Work from Office
Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority
Posted 3 weeks ago
3.0 - 8.0 years
4 - 6 Lacs
Surendranagar
Work from Office
We are seeking a highly motivated Recruiter to join our Retail TA team. In this role, you will be responsible for leading the recruitment process for a variety of roles. You will work closely with hiring managers to understand their hiring needs and develop recruitment strategies to attract and hire top talent. Key Responsibilities: Source & screen relevant profiles through multiple channels including Employee Referrals, Social Networking Sites, Alumni Base, Head Hunting, Passive Sourcing and ensure a healthy source mix is maintained To manage the end to end recruiting process for our retail business To ensure 95% manning capacity at all times Build great partnership with business in terms of understanding the needs and delivering as per agreed SLAs Developing & managing respective competition portfolio by rigorous sourcing Conduct interviews and assess candidate qualifications and fit for the role and the company culture Coordinate with hiring managers and candidates to schedule interviews and follow-up communication Manage end to end recruitment process, including negotiating job offers and driving closures Minimum Qualifications: Bachelor's degree in Human Resources or related field Minimum of 3+ years of experience in recruiting for a variety of positions and levels Strong understanding of recruitment best practices and trends Good communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Strong attention to detail and organizational skills Ability to work independently and as part of a team
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Surendranagar
Work from Office
Title Sales Associate Reporting to Store Manager Skip Level Areas Operations Manager About the Role Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to Lenskart customers. He/she plays a pivotal role in driving the revenue achieved by the store. Responsibilities Area Activities expected to be performed by a Lenskart Sales Associate Customer focus Sales Associate is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers He/she must possess a basic understanding of the POS system to ensure that the transactions are processed effectively He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any concerns that the customer has Product recommendation With the information received from the Optometrist and the customer, he/she will present the customer with an optimal selection of products. This opportunity may be used to strike a conversation and convert it into sales He/she is expected to understand the unstated needs of the customer, ask relevant questions, and pick the right time to pitch the recommended solutions Achieving sales targets & SOP adherence Sales Associate is expected to achieve the assigned target for sales, eye-test conversion, and returns. He/she must follow all assigned SOPs diligently Post making the sale, he/she is responsible for coordinating with the customer for product pick up, after receiving due communication from the warehouse. He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage Store upkeep & maintenance He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly He/she must ensure the security of all Lenskart equipment and ensure there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority
Posted 3 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
Surendranagar
Work from Office
Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale
Posted 3 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Bharuch, Surendranagar, Junagadh
Work from Office
Role & responsibilities : Field Sales Preferred candidate profile : Candidate Experienced into Unsecured Loan Perks and benefits : Petrol Allowance
Posted 3 weeks ago
0.0 - 4.0 years
3 - 4 Lacs
Surendranagar
Work from Office
We are looking for Customer Support Advisors that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. Roles and Responsibilities Interacting with customers over the phone, by email, or by chat to provide information and services Answering customer inquiries and complaints Handling customer issues and conflicts Escalating issues to the appropriate team Good understanding of Customer Support Business Preferred candidate profile - Graduates only - Good communication skills - Should be OK to travel to Gurgaon for 20 days training ( Paid Training ) - Should be OK to handle customers over calls ( 70+ calls per day ) - 9am - 10pm window shift ( Any 9 hours will be given ) - Only day shifts - Rotational week offs - No leaves will be provided in the training period - Work from office only
Posted 3 weeks ago
4.0 - 7.0 years
0 Lacs
Surendranagar, Gujarat, India
On-site
Sr. Executive / Assistant Manager – Quality Assurance (QA) at SAVA Healthcare Limited , Surendranagar Plant : Job Title: Sr. Executive / Assistant Manager – Quality Assurance (QA) Location: SAVA Healthcare Limited, Surendranagar Plant, Gujarat Department: Quality Assurance Reports To: QA Manager / Head – Quality About SAVA Healthcare Limited SAVA Healthcare Limited (SHL), established in 2003, is a diversified pharmaceutical company with a strong presence in International Business, Animal Healthcare, Herbal Products, and Contract Research & Manufacturing Services (CRAMS). With a vision to make life “Feel Good,” SHL is committed to delivering quality-driven pharmaceutical solutions globally. Job Purpose To ensure the implementation and maintenance of cGMP practices, quality systems, and compliance with regulatory requirements at the Surendranagar plant. The role involves oversight of QA activities including documentation, validations, audits, and shop floor compliance to ensure product quality and regulatory adherence. Key Responsibilities Ensure compliance with cGMP, SOPs, and regulatory requirements on the manufacturing floor. Review and approve batch manufacturing records (BMRs) and batch packing records (BPRs). Handle deviations, change controls, CAPA, and quality risk management activities. Conduct self-inspections and support external/internal audits (regulatory, customer, corporate). Review and approve SOPs, protocols, and reports related to validation, qualification, and quality systems. Monitor and support process validation, cleaning validation, equipment qualification, and other validation activities. Oversee document control, issuance, archival, and retrieval of QA-related documents. Ensure timely closure of audit observations and CAPA implementation. Coordinate with production, QC, warehouse, and other departments to ensure overall GMP compliance. Participate in training programs and provide QA training to cross-functional teams. Desired Candidate Profile Education: B.Pharm / M.Pharm / M.Sc. Experience: 4 to 7 years of experience in QA in a regulated pharmaceutical formulation plant. Knowledge: Strong understanding of GMP guidelines, quality systems, validation practices, and regulatory audits.
Posted 3 weeks ago
0 years
1 - 3 Lacs
Surendranagar
On-site
A sales executive drives revenue growth by identifying new business opportunities, building and maintaining client relationships, and achieving sales targets. They are responsible for understanding customer needs, presenting solutions, and negotiating deals to close sales successfully. This role requires strong communication, negotiation, and interpersonal skills, as well as the ability to thrive in a competitive sales environment. Key Responsibilities: Identifying new business opportunities: Sales executives actively seek out potential customers through various channels like networking, cold calling, and social media. Building and maintaining client relationships: They cultivate strong relationships with existing clients, identify upselling opportunities, and ensure customer satisfaction. Achieving sales targets: Meeting or exceeding sales quotas is a primary focus, requiring strategic planning and execution. Presenting products and services: Sales executives effectively demonstrate and explain product or service offerings to potential clients, tailoring presentations to their specific needs. Negotiating contracts: They negotiate sales agreements, ensuring mutually beneficial outcomes and aligning with company goals. Providing customer support: Sales executives handle client inquiries, address concerns, and provide ongoing support to ensure customer satisfaction. Staying informed about market trends: They monitor industry trends and competitor activities to identify business growth opportunities and maintain a competitive edge. Collaborating with internal teams: Sales executives work closely with marketing, customer support, and other teams to ensure a seamless client experience. Attending industry events: They represent the company at trade shows, conferences, and other events to enhance brand visibility and generate leads. Reporting and analysis: Sales executives track their sales activities, analyze performance data, and generate reports to management. Skills and Qualifications: Strong communication and interpersonal skills: Effective communication is essential for building rapport with clients, presenting products, and negotiating deals. Persuasion and negotiation skills: Sales executives need to persuade clients and negotiate favorable terms for both the company and the customer. Sales process and CRM knowledge: Understanding the sales process and experience with CRM software (like Salesforce or HubSpot) are crucial for managing leads and tracking sales activities. Product knowledge: A solid understanding of the products or services being sold is essential for effectively presenting them to potential clients. Time management and organizational skills: Sales executives manage multiple client relationships and sales activities, requiring strong time management and organizational abilities. Resilience and persistence: The sales field can be challenging, so resilience and persistence are essential for overcoming obstacles and achieving goals. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Posted 3 weeks ago
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