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5.0 - 10.0 years
6 - 10 Lacs
Shillong
Work from Office
Team Management & Training: Hire and train Distributor Sales Representatives (DSRs). Provide in-depth training on product knowledge, sales strategies, discounts, promotions, and CRM usage. Build and enhance the capability of the distributor team to meet business goals. Sales & Market Strategy Execution: Drive sales revenue, volume, and mix in line with company objectives. Ensure effective deployment of product assortments and POST (Point-of-Sale) placement in target markets. Develop and manage relationships with key distributors and SSO (Self-Service Outlets), particularly Platinum, Gold, and Silver SSOs. Distributor & Channel Management: Collaborate with distributors to expand reach and maintain consistent sales performance. Ensure adherence to Standard Operating Procedures (SOPs) for daily and weekly routines, invoicing, and market activities. Assist with route planning, key account relationship management, and performance monitoring of SSOs and DSRs. Identify new business opportunities and ensure effective implementation of initiatives like Eeden and Shop Assistant programs. Business Performance & Reporting: Monitor and report on key sales metrics such as invoicing, revenue, collections, and product performance. Conduct regular performance reviews with distributors to identify growth opportunities and resolve issues. Provide monthly reports on market trends, competitor activities, and sales progress. Market Intelligence & Customer Focus: Collect and report on competitor intelligence. Address customer complaints and ensure timely resolution. Ensure that DSRs follow best practices in customer service and product delivery. Painter Program Support: Assist with the identification and registration of painters for the painter program. Ensure successful translation of painter programs into tangible sell-out and sell-in results. Key Skills & Qualifications: Education: University degree. An MBA is a plus. Experience: 4-6 years of sales experience in a manufacturing or distribution-based industry. Prior experience in managing distributors or indirect teams, preferably in sectors like paint, appliances, lubricants, or construction. Skills: Strong leadership and team-building skills. Excellent communication (written and verbal) and interpersonal skills. Ability to execute sales strategies and drive results. Proficient in Microsoft Office (Excel, PowerPoint, Word) and CRM tools. Analytical mindset with a focus on achieving sales targets. Other Requirements: Willingness to relocate within India if needed. Strong problem-solving and decision-making skills.
Posted 1 month ago
1.0 - 2.0 years
0 Lacs
Shillong
On-site
Job Title: Accountant Location: Shillong, Meghalaya Experience Required: 1–2 years Employment Type: Full-Time Job Description: We are seeking a detail-oriented and proactive Accountant with 1–2 years of hands-on experience in Tally ERP . The ideal candidate will be responsible for managing day-to-day accounting tasks, maintaining accurate financial records, and ensuring compliance with relevant laws and regulations. Key Responsibilities: Maintain and update financial records in Tally ERP 9 or Tally Prime . Manage accounts payable and receivable. Perform bank reconciliations and vendor account reconciliations. Assist in the preparation of monthly, quarterly, and annual financial reports . Maintain ledgers and general accounting files. Support with internal and external audits. Handle petty cash and day-to-day expenses. Monitor and ensure timely invoicing and payment follow-ups. Required Skills and Qualifications: Bachelor’s degree in Commerce, Accounting, or a related field. 1–2 years of relevant accounting experience. Proficient in Tally ERP 9 / Tally Prime . Strong understanding of basic accounting principles . Working knowledge of MS Excel and other MS Office tools. Good communication and organizational skills. Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Food provided Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Expected Start Date: 01/07/2025
Posted 1 month ago
3.0 years
0 Lacs
Shillong, Meghalaya, India
On-site
Clinical, Research & Training Programme (CRTP) Supported by the DBT- Wellcome Trust India Alliance Applications are invited on a rolling basis About Us The Indian Institute of Public Health Shillong (IIPHS) in collaboration with the Indian Council for Agricultural Research (ICAR), NEH Research Complex, Meghalaya has established a Zoonotic and Vector-Borne Diseases Research and Training Centre (ZVBDC) for the Northeast region (NER) of India. The ZVBDC is supported by the DBT/Wellcome Trust India Alliance. The ZVBDC aims to bring together a trans-disciplinary team of researchers to (1) develop a regional research hub for collaborative, trans-disciplinary research and training that will support evidence-based public-health decision-making; and (2) conduct trans-disciplinary research to improve understanding of transmission dynamics of some of the key ZVBDs in the northeast region and the threat from transboundary animal diseases. Applications are invited from professionals with degrees in clinical (MBBS/MD/AYUSH degrees) and Public Health (MPH) / Veterinary Public Health or equivalent courses to join a fully-funded, 3-year mentored research and training fellowship at the Indian Institute of Public Health Shillong, Meghalaya, focusing on ZVBDs, such as Japanese Encephalitis, Brucellosis, Scrub Typhus, Leptospirosis, Cryptosporidiosis, HINI Influenza, and Malaria. The fellowship funding amounts to a total of INR 50 lakhs (INR 5,000,000), this is inclusive of salary and fees of all training costs as may be applicable. A total of 6 research training fellowships are available under this scheme. Selected CRTP Fellows will have an opportunity to do their Ph.D. during the fellowship, although this is not mandatory. Candidates willing to undertake a PhDs can register for their PhDs at the Martin Luther Christian University, Shillong (https://www.mlcuniv.in/). The selected fellows will be required to demonstrate satisfactory progress, as per 6-monthly assessments, based on skills acquired and significant achievements in the assigned clinical/public health research project. It is mandatory for the fellows to complete 3 years of training to be eligible for a fellowship certificate. The earliest start date of the fellowship will be May 2023. Interested candidates who fulfill the eligibility criteria may apply by sending their application materials in the prescribed format (template enclosed) by email to admin@iiphs.ac.in with the subject “ ZVBD CRTP Application – Applicant’s Surname” . The application must include your full name, email address, mobile number, postal address, language skills, software skills, and the name and contact details of two academic referees (See application form template). Each Application Should Include The Following Documents Application form – Biodata A Research Proposal on one of the ZVBD topics (max. 2500 words) that clearly indicates research question/s, as well as other components of the proposal (refer guidelines on template) Applications will continue to be accepted on a rolling basis until all fellowships have been awarded. Applications will be screened internally; incomplete applications risk being screened out. Short-listed candidates will have to appear for an interview – online option will be available for those from outside the state. No separate intimation will be given to those deemed ineligible or not shortlisted. Candidates who have applied earlier need not reapply. Candidates from the northeast region of India and women candidates are encouraged to apply. IIPHS has the right to not fill some or all of the above posts, and no separate intimation will be given to the candidates who are not selected. Please find the link to the advertisement below. Candidates can apply using the application form given in advertisement link : https://iiphs.ac.in/wp-content/Downloads/Notice/APPLICATION%20FORM_CRTP%20ONE%20HEALTH%20FELLOWSHIP.docx Show more Show less
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Guwahati, Agartala, Shillong
Work from Office
Quality audit for Tower foundation under SOPs and standard checklist Tower erection audit as per pre-approved drawing and erection process RCC Quality audit for DG foundation/ OD Bed foundation and other column foundation Pile boring and Pile cap audit for RCC work and boring work Earthing audit for different active and passive equipment Regular visiting site for Hygiene audit Daily reporting through mails and messages Quality audit through Mobile app for different boundary wall and other civil work Monthly 20-30 site visit for above purpose and reporting back to office in standard formats QA engineers are moving to site through local transport and same will be reimbursed on monthly basisRole & responsibilities Preferred candidate profile Candidate from Telecom Field will be given preference
Posted 1 month ago
8.0 - 10.0 years
7 - 9 Lacs
Guwahati, Shillong, Umrangso
Work from Office
1 Cement industry experience is mandatory 2 Review & Checking of all Contractor invoices and Prepare BOQs 3 Implement cost control measures 4 Understand & apply relevant IS Codes, such as IS Code 1200, for accurate measurement and billing
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Guwahati, Shillong, Dimapur
Work from Office
English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Interview will be Online, Apply with your resume,you will get call from HR. Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side for relocation and 20000 relocation bonus Cab facility+subsidize meal facility+incentives+night shift allowance Perks and benefits Night Allowance, PF, ESIC, 24 days paid leave
Posted 1 month ago
0.0 years
0 Lacs
Shillong
On-site
WE’RE HIRING: Sales Assistant / Sales Manager – FMCG Full-Time | Immediate Joining About Us: We are a rapidly growing FMCG company specializing in Multigrain Chips, Breakfast Cereals, Beverages , and Hygiene Products . We are seeking enthusiastic candidates for the roles of Sales Assistant and Sales Manager to support and lead our sales operations. Key Responsibilities: Sales Assistant: Support sales team with order processing and documentation Assist in daily sales reporting and inventory management Help coordinate with distributors and retailers Participate in product promotions and merchandising Sales Manager: Lead and manage sales team to achieve targets Develop sales strategies and monitor field execution Build relationships with key distributors and retailers Analyze market trends and competitor activity Prepare sales forecasts and reports for management Requirements: Sales Assistant: 0–2 years of sales/retail experience preferred Sales Manager: 3–6 years of FMCG sales experience, preferably in snacks, beverages, or hygiene Good communication and interpersonal skills Basic computer skills (MS Office/Excel) Willingness to travel and work in a dynamic environment What We Offer: Competitive Salary + Performance Bonuses Travel Allowance and Other Benefits Career Growth Opportunities Training and Development Support Apply Now: Email: medistoregrp@gmail.com Call/WhatsApp: +91 99333 75311 Subject: “Application – Sales Assistant / Sales Manager – FMCG” Job Types: Full-time, Permanent Pay: Up to ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Posted 1 month ago
1.0 years
0 - 0 Lacs
Shillong
On-site
Job Title: Pre-Primary Teacher Location: Pallavi International School, Sagar Road, Hyderabad, Telangana Employment Type: Full-Time Salary: Starting from ₹18,000 per month About Pallavi International School, Sagar Road: Pallavi International School, Sagar Road, is a premier CBSE-affiliated institution dedicated to fostering academic excellence and holistic development. Our learner-centric approach emphasizes values such as humanity, wisdom, compassion, and global awareness, preparing students to become self-reliant and independent citizens. pissagarroad.org+1pissagarroad.org+1 Position Overview: We are seeking a dedicated and passionate Pre-Primary Teacher to join our dynamic team. The ideal candidate will be responsible for nurturing young minds, creating an engaging learning environment, and laying a strong foundation for lifelong learning. Key Responsibilities: Develop and implement age-appropriate lesson plans that cater to the developmental needs of pre-primary students. Foster a nurturing and inclusive classroom environment that encourages curiosity and creativity. Utilize diverse teaching methodologies to accommodate various learning styles. Monitor and assess student progress, providing regular feedback to parents and guardians. Collaborate with colleagues to enhance the overall educational experience. Participate in school events, workshops, and continuous professional development programs. Qualifications and Experience: Bachelor's degree in Education (B.Ed.) or equivalent. PPTC (Pre-Primary Teacher's Certificate) preferred. Strong communication and interpersonal skills. Minimum of 1 year of experience in early childhood education is advantageous. Application Process: Interested candidates are invited to apply through the school's official website or contact the school directly: Phone: +91 8897021999 / +91 8374290999 Email: hr_sagarroad@pallaviinternationalschool.com Website: Pallavi International School, Sagar Road Join us in shaping the future of our young learners by providing them with a strong educational foundation in a supportive and enriching environment. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Expected Start Date: 12/06/2025
Posted 1 month ago
2.0 years
0 Lacs
Shillong, Meghalaya, India
On-site
Role Zonal RF field engineer Job Level/ Designation M1 Function / Department Technology/Quality Location Hiring Manager Job Purpose This Field Engineers role will be accountable for managing Quality and Performance of RAN network by prompt monitoring, trouble shooting, optimization & field activities of Network to deliver superior voice & data experience to customers in their respective zones. Key Result Areas/Accountabilities Daily tracking of Network and Customer experience KPIs for all technologies like Accessibility, Retainability, Data Speeds, Voice Quality and target oriented action plan for regular improvement and consistent experience. Drive worst cell analysis of all technologies and coordinate with partners, SNOC and FO team to timely resolution Utilization monitoring of key nodes in respective zones and proactive action to maintain the utilization with in thresholds Zonal Network complaints analysis. co-ordination with TSG lead and drive field team for complaints visits and resolution Engagement with Zonal business/CS teams for Network complaints management and drive network performance improvement and perception programs Prioritize network experience improvement programs basis customer centric KPIs like TNPS, NPS, Network complaints etc. Regular drive tests and benchmarking of Network rollout/ performance with competitors, and share insights to Zonal business team and Circle central team Building strong relationships with cross verticals Core Competencies, Knowledge, Experience In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE) Excellent domain knowledge and on- field optimization experience Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints People management capability, very good cross functional co-ordination. Customer centric, Innovative , Ambitious and competitive, Calculated risk taking & task oriented Qualifications Must have technical / professional qualifications B-Tech Electronics and Telecommunications with above 2 years of experience Show more Show less
Posted 1 month ago
2.0 - 3.0 years
0 Lacs
Shillong
On-site
Urgent Hiring: Sports Teacher Institution: BDW International School Location: Shillong, Meghalaya Employment Type: Full-Time BDW International School is urgently seeking a qualified and passionate Sports Teacher to join our dynamic team. If you have a strong background in Physical Education and are committed to nurturing students through sports and physical development, we want to hear from you! Qualifications & Experience: B.P.Ed (Bachelor of Physical Education) – Minimum requirement. M.P.Ed (Master of Physical Education) – Preferred for higher classes or senior-level roles. Minimum 2–3 years of teaching experience in a school (as per CBSE norms). Salary: Highly competitive – No bar for the right candidate Interview Mode: Online Contact: 9436778111 / careers@bdwis.com Note: Immediate joiners will be given preference. Job Type: Full-time Benefits: Food provided Schedule: Day shift Language: English (Preferred) Work Location: In person
Posted 1 month ago
0 years
0 Lacs
Shillong, Meghalaya, India
On-site
Job Description Job Title: TSE (Tier 2) About the Function: Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year. We’re operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you’ll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We’ll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential. Role Responsibilities Volume and Value achievement Responsible for the brand wise / segment wise sales volume achievement in the territory by developing and monitoring individual sales objectives on monthly /quarterly and annual basis. Prepare the volume schemes and communicate the same to distributors and retailers. Ensure the NSV achievement in the territory as per budget by selling profitable/high end brands and maintaining the right brand mix. Brand Activations and Visibility Maintain the overall distribution of the brands by ensuring the availability of relevant SKUs and variants of the respective brands in the territory. Manage the new product launches in the region with WOD and DOD. Execute merchandising and promotional programs as per state marketing strategies. Responsible for timely communication of the promotional scheme to the retailers and ensuring timely claim settlement of the schemes. Ensuring proper usage of brand and promotional elements and ensuring proper visibility and displays at retails. Quality, distribution, visibility, promotion, price and persuasion at the outlet. Execute of the marketing plans in the territory as per the guidelines of the from state/regional marketing team while working within company policies, resources and budgets. Engaging with marketing team for tie-up events and associations. Responsible for training, deployment and evaluation of the third-party employees. Market visit adherence and reporting Ensuring the visit frequency and coverage of the outlets in the territory is as per set norms and daily journey plan. Responsible for the correct and timely submission of the claims and daily sales report and relevant repots. Keep a track on the competitor's activity and report the same to the reporting manager. Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you’re supported from day one. Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type Regular Primary Location: Shillong Additional Locations : Job Posting Start Date 2025-02-18 Show more Show less
Posted 1 month ago
2.0 - 7.0 years
4 - 7 Lacs
Shillong
Work from Office
Job Title: Team Leader Operations (Chat & Voice) Prefer local candidates for this role. Job Description : To lead a team of frontline agents on the Operations floor, maintain desirable performance and engagement levels and focus on constant improvement. Manage agents from Hiring, Training, Nesting and Production basis the need Required Job Experience: Experience in handling teams of 12 20 agents in Operations Experience in managing teams in a Chat environment is preferred Excellent English speaking/writing ability Certifications : Any relevant certifications would add value Competency Requirements: [Technical & Behavioral] Excellent spoken skills and effectively communicates with the senior management and the client if required Ability to understand team dynamics Knowledge on Internet, working on Intranet Applications and MS-Office (preferably Excel) Analytics of data and PowerPoint Presentations Excellent feedback skills. Help the agents minimize defects and provide effective resolution on calls Depicting excellent probing, problem solving and sales techniques and set example for others Able to coach the agent with various techniques and help achieve program metrics, should be a good advisor to our agents and have good knowledge of the product Flexible to take additional responsibilities as per Program/Process requirements Handle New Hire Classes, Nesting and Production Attendance Tracking, Coachings, CIRs and EOD Reports
Posted 1 month ago
1.0 - 5.0 years
1 - 4 Lacs
Shillong, Hyderabad
Work from Office
Role & responsibilities Minimum Requirements Minimum 1 year to 5yrs of volume / bulk hiring experience with International BPO Flexible with shifts and week offs Should be willing to work from office (Hyderabad & Shillong) Should be comfortable with a contract of 6 months Statement of Purpose for this role Entry level hiring (Inhouse recruiter) for all programs in [24]7 Inc- Bangalore. Summary of essential job functions Sourcing and evaluation of Candidates for all programs Ensuring first day FLE numbers are met as per hiring plan. Job Responsibilities Identifying future hiring needs and developing job descriptions and specifications. Perform job and task analysis to document job requirements and objectives Responsible for OTD On time delivery & Fill rate Source and recruit candidates by using databases, social media etc Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule. To be on top of Candidate experience throughout the recruitment process . Screen candidates resumes and job applications from various sources Should be Target oriented & ready travel if need be Collaborating with department managers to compile a consistent list of requirements. Attracting suitable candidates through databases, online employment forums, social media, etc. Conducting interviews and sorting through applicants to fill open positions. Assessing applicants' knowledge, skills, and experience to best suit open positions. Managing internship programs. Keeping up-to-date on current employment legislation and regulations and enforcing them within the company. Providing recruitment reports to team managers. Meeting assigned KRA / KPI as desired goal .
Posted 1 month ago
5.0 - 9.0 years
6 - 9 Lacs
Shillong
Work from Office
Functional Overview The Human Resources at [24]7.ai is established as the Employer of Choice through innovative, technology powered HR practices which build an engaged workforce, enable performance excellence and create a work environment and culture that is synonymous with diversity, inclusion and employee experience. The Employee Relations Team continuous endeavour is to create and maintain a positive relationship with its employees in all aspects - contractual, practical, corporal and emotional dimensions. ER Team focuses and liaises both on individual and collective relationships in the workplace with an increasing emphasis on the relationship between managers and their team members for increased well-being and greater performance. The ER Team assists in creating, enforcing and governing policies that are fair and consistent for everyone at the workplace. Job Details Designation: Senior Specialist/Assistant Manager Employment: Full time Location: Shillong Qualification: Preferred MBA/MSW HR, PGDM (Specialization in HR) Shift: 5 pm-2 am Essential Job Functions: Rewards and Recognition Performance Management Management and Retention Engagement Initiatives Employee Satisfaction Job Responsibilities 9+ years of experience as an HRBP or worked in the field of Employee Relations, Talent Engagement, Talent Management, People & Culture in any Industry Own & drive projects on EVP - Employee Value Proposition Lead & Drive Org-wide Employee Engagement Initiatives Demonstrated ability to set priorities, manage multiple responsibilities and deliver against deadlines Ability to understand broad HR issues and to resolve conflict situations High on Energy, Passionate & Results driven Excellent interpersonal skills with experience in dealing with multiple levels of leadership across the Organization Sound analytical thinking, problem-solving and negotiating skills Ability to conduct investigations and drive positive resolutions Behavioural Aspects High on Energy Maintain integrity at all times Active listening Ability to Inspire Passionate with positive attitude Influence & persuasion skills Open to learning at all times Ability to identify and resolve risks & conflicts Able to maintain composure at stressful times
Posted 1 month ago
8.0 - 13.0 years
10 - 13 Lacs
Shillong
Work from Office
Key Requirements: Location: Shillong Should have worked in International BPO (no domestic) Flexible for US shift Lean Six Sigma Green Belt certified, Should have worked on DMAIC projects, minimum 6 years of transactional quality experience, experience on minitab is an added advantage Knowledge of 7 QC tools and statistical tools Handled a good span of control, should have worked at manager level for at least 2-3 years. Job Description: Mandatory requirement: Should have transactional quality experience Should be able to use quality tools and should have analytical bent of mind Six sigma green belt certification Experience in retail sector will be an added advantage Should have worked on at least 2 - 4 projects Client Interaction Should be comfortable to work in rotational shift BPO sector experience Job Responsibilities 1. Client interactions 2. Manage and develop improvement plans in liaison with other department(s) 3. Effective resource utilization 4. Meeting & exceeding defined KPIs 5. Able to motivate team members. 6. Manage Operations Quality Team a. Effective resource utilization b. Meeting & exceeding defined KPIs c. Able to motivate team members d. Initiate KPI projects 7. Assures effective process and policy mechanisms are in place 8. Develops and assures compliance with the Service Level Agreements between internal and external customers 9. Assures confidentiality and integrity of data 10. Assures implementation of compliance with the Information Technology Standards (System checks, whitelist) 11. To oversee risk management activities across the Program 12. Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements. This includes a system of education and training to promote compliance awareness. 13. Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit. 14. Ensure audits like contractual, compliance (BGC, access management) are conducted. Also assessments with various departments Minimum requirements (Education Qualification & Work Experience) Education Qualification : Graduate & above (Any Discipline) Certification / Trainings if any: Green belt certified
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
Shillong
Work from Office
Statement of purpose To coach floor agents on language, soft skills and accent equipping them to handle customer interactions and facilitating ongoing development by providing constructive feedback, addressing specific challenges and adapting coaching strategies to meet the evolving needs of the program. Summary of essential job functions Effective Communication coaching on clear and concise communication skills ensuring the agents in BFSI can articulate information accurately and professionally especially in Service No call intents Improving CS skills including and not limited to; Empathy, active listening and problem solving to create a positive customer experience during every interaction Ensure communication practices align with regulatory requirements and internal policies, reducing the risk of compliance issues and maintaining a high standard of ethical communication Coach agent level candidates on language, soft skills and accent neutralization Plan, prepare and deliver high impact coaching / refresher sessions to improve business metric NPS/FCR/CSAT Help trainees develop listening, speaking, reading accurately and writing skills via individual and group sessions Conduct Training Need Analysis to understand performance gaps Organize and conduct refresher courses as per the Training Need Analysis Work closely with the Product Trainers to devise actions on NewHire readiness and Performance improvement programs Monitor and present trainee performance post refreshers/coaching activities & remediation plans Minimum requirements (Education Qualification & Work Experience) Bachelor’s degree Exposure to US Culture & Credit System (BFSI) Experience TEFL/TESL certification or equivalent (Desired) Instructional Design Experience/Certification (Desired) Competency Requirements: [Technical & Behavioral] Must be adept in MS Office Facilitation Skills Excellent diction, spoken and written language skills, with English Patience Critical-thinking and problem-solving Lateral thinking Confidence Time-management & multi-tasking skills Job Responsibilities Collaborate with key stakeholders to understand the training outcomes & align content, delivery, and assessments Implement apt instructional and learning strategies, activities, materials, and equipment to ensure students learn and comprehend quickly and are equipped with the skill sets required Handle language assessment to ensure the quality of agents being hired Design, write and utilize lesson plans conforming to approved curriculum Use a modern and dynamic coaching approach which allows agents to communicate easily using English language Assessing and recording agents progress by setting and marking coursework and examinations Researching and devising entertaining, engaging, interesting, creative, productive lessons for students Ensure documented plans are available for review and redesign Ensure lesson plans are modified depending on different student learning styles. Conduct refresher / reset skill training as required Design and develop instructional modules/activities using data from student learning style assessments Develop monitoring systems to ensure that all agents are performing job responsibilities according to training Maintain and publish training reports to relevant stakeholders with impact to Program Metric Performance Measures [Metrics for evaluating Job Holders] Floor Performance – with no communication call outs
Posted 1 month ago
1.0 - 2.0 years
2 - 3 Lacs
Shillong
Work from Office
Role purpose: The Field Officer will play a crucial role in the on-ground implementation of the Rural Livelihood Program for Persons with Disabilities (PwD). This position involves working directly with PwDs, community members, local organizations, and stakeholders to ensure the effective delivery of livelihood initiatives and achieve sustainable outcomes for PwDs. Key Responsibilities & Deliverable Outcomes Stakeholder Engagement: Establish and nurture strong relationships with local government authorities, community leaders, partner organizations, and other stakeholders. Represent the organization in meetings, workshops, and events, advocating for the inclusion and empowerment of PwDs. Work collaboratively with stakeholders to assess community needs, identify resources, and develop effective strategies for livelihood enhancement. Engage and mobilize local communities, including Panchayat members, to actively participate in program activities aimed at PwD empowerment. Encourage and support community involvement in livelihood initiatives to enhance their effectiveness and sustainability. Data Collection & Reporting: Oversee the collection of accurate and timely data related to program activities, demographics of PwDs, and overall program impact. Regularly update data records to ensure precision and relevance. Prepare and deliver reports on program progress, outcomes, and areas for improvement. Program Facilitation & Implementation: Facilitate productive meetings and livelihood interventions, addressing any issues or concerns that arise. Conduct field visits to observe program implementation, provide feedback for continuous improvement. Collaborate with the project management team to develop and implement program plans, objectives, and timelines tailored to the needs of PwDs. Coordinate program activities within the district, ensuring alignment with program goals, strategies, and budget. Monitor program progress, prepare reports, and provide updates as necessary. Person specification Qualification: Minimum of 10th/12th STD education. Relevant field experience or educational background in social work, rural development, or disability studies preferred. Prior Experience: 1-2 years of experience in community mobilization, stakeholder management, or livelihood program facilitation is preferred. Essential skills: Ability to build and maintain positive relationships with community members, PwDs, and stakeholders. Skilled in engaging and mobilizing local communities for PwD inclusion. Proficient in managing and communicating with various stakeholders. Experienced in collecting, managing, and reporting data. Strong verbal and written communication abilities, with proficiency in the local language. Essential attributes: Understanding of community dynamics and issues related to disability and livelihoods. Ability to maintain professional and cordial relationships with stakeholders. Highly organized with the ability to manage and execute initiatives efficiently. Capable of working independently, managing tasks effectively under tight deadlines. Flexible and open to considering diverse perspectives and approaches. Other Specification Must have a passion and charisma to train and travel across rural and urban places in India. Must own a two-wheeler. Fluency in Khasi and English, along with knowledge of additional national dialects, is an asset Working Hours 10 am - 6 pm / Mon-Fri
Posted 1 month ago
1.0 - 6.0 years
1 - 5 Lacs
Kolkata, Shillong, Bengaluru
Work from Office
Job Title: Generative AI Analyst Responsibilities: Large Language Model Data Evaluation & Narrations: Execute data evaluation, narration, and labeling tasks according to client requirements and guidelines with precision and attention to detail for AI model training Language Proficiency: Demonstrate a high level of English language proficiency (C1 level or above) in both written and verbal communication. C1 TOEFL or ielts CERTIFICATION OR Equivalent Adherence to Guidelines : Follow client-specific instructions and guidelines meticulously to produce consistently accurate annotations. Quality Assurance: Perform quality checks on annotated data to maintain high standards of accuracy and completeness. Communication: Collaborate effectively with team members and project managers to address queries and ensure smooth workflow. Feedback Integration: Actively participate in feedback sessions and incorporate constructive feedback into your work to improve annotation quality. Requirements: Language Skills: Proficiency in English at a C1 level or higher, both written and verbal. Attention to Detail: Strong attention to detail and ability to follow guidelines accurately. Adaptability: Ability to adapt to changing project requirements and priorities. Team Collaboration: Strong team collaboration and communication skills. Tech Savvy: Comfortable working with annotation tools and technology platforms.. Generative AI Understanding: Familiarity with generative AI concepts and a keen interest in contributing to the advancement of language generation technologies. Autonomous vehicle: (Good to have skills) Understanding of perception and prediction labeling work in AV domain is a plus.
Posted 1 month ago
7.0 - 12.0 years
15 - 20 Lacs
Shillong
Work from Office
Role / Designation: Project Manager, Location: Shillong Years of Experience: 7-10 years of relevant experience in Client Facing role in IT Services; Preferably leading AI Data Annotation Teams Education Qualifications : Engineering Degree / Masters Degree / Bachelors Degree Certifications: PMP or Prince 2 certification or Any other industry recognized Project Management Certification (Any One) Other requirements: Ability to travel between iMerit offices up to 25%. Responsibilities will include but not limited to the following: • Overall day-to-day management of data labelling projects, ensuring the project output meets the agreed quality, budget and timeline as agreed with clients. • Work closely with Sr. Project manager to understand project feasibility and help in budgeting, timelines, resource planning and execution. • Ensure compliance to organizational standards, including safety standards and client or customer communications. • Work with cross functional teams to understand the project requirement and to execute a holistic strategy and delivery plan and then own overall responsibility for the successful execution of the project. • Managing deadlines, multitasking, and maintaining high production and quality standards. Being responsible to achieve project success parameters. • Support business development by providing input on project proposal submissions, close new contracts, calculate financial viability and scope of work. • Actively work towards the improvement of processes and automating relevant reports. • Monitor and provide feedback to managed staff to effect improvements in organizational goals. • Review and filter applications for potential new hires. • Assist in interviewing applicants and confer with senior-level management on hiring process. Skill requirements • Experience with working in a high-volume distribution center environment • Proven ability to perform data driven analyses including problem statement, data discovery, and result communication • Quality oriented with high attention to detail • Passionate about technology, self-learner who keeps abreast with latest developments. • Excellent presentation and communication skills; Comfortable explaining technical topics to non-technical users • Team player who can work autonomously and is self-motivated to deliver quality results in a timely manner • Ability to thrive in a fast-paced start-up environment, and to manage multiple, competing priorities simultaneously. Must be comfortable in ambiguity and constantly evolving environment • Proven ability to deal with problems and solve them effectively • Ability to work well either individually or as part of a team • Proficient in Microsoft Excel, Word, Powerpoint More About Company: iMerit (https://imerit.net) delivers data annotation, classification and content moderation outcomes that power AI, Machine Learning and data operation strategies of some of the leading AI organizations in the world. Our work encompasses a clients journey from exploratory R&D to proof of concept to mission-critical, production-ready solutions. We leverage advanced tools, machine learning algorithms and workflow best practices to enrich, annotate and label large volumes of unstructured data and unlock hidden value. In our human powered computing model, technology solves for throughput, while our managed workforce teams (across delivery centers in India, Bhutan and the US) solve for accuracy through their deep expertise in Computer Vision, Natural Language Processing and Content Services, and across verticals such as Autonomous Vehicles, Medical AI, Finance, Geospatial technologies and many more. iMerit also creates inclusive and diverse employment in the digital IT sector - around 80% of our workforce are sourced from various impact communities and >50% are women.
Posted 1 month ago
0 years
0 Lacs
Shillong, Meghalaya, India
Remote
Human Resources Intern About company:- “Coming together is a beginning, keeping Together is progress and working together is a success”. As quoted by Edward Everett is our motive as well. TEN is a virtual start up working for the Betterment of business education. It is a community-Based Edu-Tech group with an objective for quality Education. A strong motive, clear cut goals and Sound knowledge about the field are the unfaltering Weapons an entrepreneur requires. We believe strongly In the qualities of an entrepreneur, Passion, Perseverance and Progress! About internship:- Responsibilities:- * Identify hiring needs and execute Recruitment plans. * Manage different online sourcing Platforms for recruitment. * Review applications and Interview processes. * Coordinate with the candidates Proactively. * Develop recruitment related Documents. * Support the development and implementation of HR initiatives and systems. * Provide counseling on policies and procedures. * Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process. * Create and implement effective onboarding plans. * Develop training and development programs. * Assist in performance management processes. Skills Required:- * Excellent written and verbal communication, strong editing skills. * Superlative commitment, flexibility and motivation to stay focused and generate high quality leads. * Familiarity with MS excel (analysing spreadsheets and charts). * Excellent communication and Negotiation Skills, ability to deliver engaging presentations. * Ability to collaborate with team members, Self-Motivatedand organized. * Bachelor’s degree in business, marketing or relatedfield. * Experience in sales, marketing or related field. * Strong communication skills and IT fluency. * Ability to manage complex projects and multi-task.Excellent organizational skills. * Ability to flourish with minimal guidance, be proactive, and handle uncertainty. * Proficient in Word, Excel, Outlook, and PowerPoint. * Comfortable using a computer for various tasks. Only those candidates can apply who:- * Are available for an Unpaid internship for 3 months. (90 days) * Can start the internship immediately. * Have relevant skills and interests. Perks:- * Experience Certificate,Letter Of Recommendation (Based On Performance) on Successful Completion of Internship Tenure. * Star Performer Certificate (Based On Performance). * Flexible work hours. * Duration:- 90 days ( Unpaid internship) * Location:- Remote. Show more Show less
Posted 1 month ago
8.0 - 10.0 years
6 - 7 Lacs
Guwahati, Silchar, Shillong
Work from Office
State Head Sale & Marketing, preferably from Steel, Tyre, Pipes, Cement, Building Material Industries. Flexible to travel throughout Assam & NE, handled 10-20 team members, speaks Assamese, Bengali witha valid driving license
Posted 1 month ago
12.0 - 20.0 years
10 - 18 Lacs
Nongstoin, Shillong, West Khasi Hills
Work from Office
Role & responsibilities Operational Management: 1) Oversee day-to-day operations, including production scheduling, procurement, inventory management, and maintenance activities 2) Monitor key performance indicators (KPIs) to assess operational efficiency and identify areas for improvement. 3) Implement best practices to enhance productivity, reduce costs, and ensure quality standards are met. 4) Handling outward transportation. Team Leadership and Development: Providing technical leadership to the entire plant in all respect. Aligning the entire team technically and administratively. 4) Develop and mentor employees to build a high-performing team capable of meeting current and future challenges. 5) Promote a safe working environment and ensure compliance with health, safety, and environmental regulations. Quality Assurance and Compliance: 1) General administration including labor, stores & inventory, statutory and legal issues for industry, managing a team of expats and managing local government and community leaders to achieve smooth and optimal operating efficiencies. 2) Implement corrective and preventive actions to address quality issues and mitigate risks. Financial Management: 1) Prepare and manage the factory's budget, forecasting expenses, and revenue projections. 2) Monitor financial performance against targets, analyze variances, and take corrective actions as necessary. 3) Identify opportunities for cost optimization and revenue growth to enhance profitability. Liaison: 1) Liaising and dealing with Government authorities. 2) Handling Raw material suppliers and labors. 3) Ensuring adequate supply of raw material 4)Handling locals on daily basis. Profitability: 1) Ensuring communication between Power plant & Ferro Plant. 2) Managing overall production output with quality. 3) Preparation and submission of all MIS reports concern with production. Costing: 1) Implementing a robust procurement strategy to secure raw materials at competitive rates, ensuring economic feasibility. 2) Employing thorough calculations to assess labor costs and raw material expenses accurately. Preferred candidate profile Strong technical knowledge of Ferro alloy production processes, equipment, and technologies. Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams. A. Education and Experience: Bachelor's degree in Engineering, Business Administration, or related field; MBA or advanced degree preferred. Proven experience (16+ years) in a leadership role within the Ferro alloy industry or a similar manufacturing environment. Perks and benefits Subsidies: Generous subsidies for food and accommodation to ensure your well-being and comfort.
Posted 1 month ago
2.0 years
0 - 0 Lacs
Shillong
On-site
Key Responsibilities: Identify and approach potential B2B clients through field visits, networking, and cold calling. Build strong client relationships to promote products/services and understand business needs. Plan and execute localized field marketing campaigns to drive lead generation and brand awareness. Schedule and conduct product demonstrations or presentations at client premises. Collaborate with the sales team to convert leads into customers. Report daily activities, visit summaries, and client feedback to the reporting manager. Maintain updated knowledge of product offerings and market trends. Location: Shillong Salary: 23000 nth Travel Allowance: 5000 / month *Two wheeler , Driving License & own Laptop must * 2 years field marketing experience prefered. Job Type: Full-time Pay: ₹20,000.00 - ₹23,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 8861109736
Posted 1 month ago
7.0 - 10.0 years
0 Lacs
Shillong, Meghalaya, India
On-site
Role / Designation: Project Manager Years of Experience: 7-10 years of relevant experience in Client Facing role in IT Services; Preferably leading AI Data Annotation Teams Education Qualifications : Engineering Degree / Master’s Degree / Bachelor’s Degree Certifications: PMP or Prince 2 certification or Any other industry recognized Project Management Certification (Any One) Other requirements: Ability to travel between iMerit offices up to 25%. Responsibilities will include but not limited to the following: Overall day-to-day management of data labelling projects, ensuring the project output meets the agreed quality, budget and timeline as agreed with clients. Must have experience with AI/ML Projects and Gen Ai Projects Work closely with Sr. Project manager to understand project feasibility and help in budgeting, timelines, resource planning and execution. Ensure compliance to organizational standards, including safety standards and client or customer communications. Work with cross functional teams to understand the project requirement and to execute a holistic strategy and delivery plan and then own overall responsibility for the successful execution of the project. Managing deadlines, multitasking, and maintaining high production and quality standards. Being responsible to achieve project success parameters. Support business development by providing input on project proposal submissions, close new contracts, calculate financial viability and scope of work. Actively work towards the improvement of processes and automating relevant reports. Monitor and provide feedback to managed staff to effect improvements in organizational goals. Review and filter applications for potential new hires. Assist in interviewing applicants and confer with senior-level management on hiring process. Skill requirements Experience with working in a high-volume distribution center environment Proven ability to perform data driven analyses including problem statement, data discovery, and result communication Quality oriented with high attention to detail Passionate about technology, self-learner who keeps abreast with latest developments. Excellent presentation and communication skills; Comfortable explaining technical topics to non-technical users Team player who can work autonomously and is self-motivated to deliver quality results in a timely manner Ability to thrive in a fast-paced start-up environment, and to manage multiple, competing priorities simultaneously. Must be comfortable in ambiguity and constantly evolving environment Proven ability to deal with problems and solve them effectively Ability to work well either individually or as part of a team Proficient in Microsoft Excel, Word, Powerpoint More About Company: iMerit (https://imerit.net) delivers data annotation, classification and content moderation outcomes that power AI, Machine Learning and data operation strategies of some of the leading AI organizations in the world. Our work encompasses a client’s journey from exploratory R&D to proof of concept to mission-critical, production-ready solutions. We leverage advanced tools, machine learning algorithms and workflow best practices to enrich, annotate and label large volumes of unstructured data and unlock hidden value. In our human powered computing model, technology solves for throughput, while our managed workforce teams (across delivery centers in India, Bhutan and the US) solve for accuracy through their deep expertise in Computer Vision, Natural Language Processing and Content Services, and across verticals such as Autonomous Vehicles, Medical AI, Finance, Geospatial technologies and many more. iMerit also creates inclusive and diverse employment in the digital IT sector - around 80% of our workforce are sourced from various impact communities and >50% are women. Show more Show less
Posted 1 month ago
3.0 years
0 Lacs
Shillong, Meghalaya, India
On-site
About The/Nudge The/Nudge is an action institute building resilient livelihoods to alleviate poverty. We work with women, farmers, tribals and youth on rural development, agriculture, skilling and economic inclusion, along with 15+ central and state government partners. Our economic inclusion journey for 25 million Indians, has reached 10 states with $250M of government funding to cover 1.25M people. Our incubator, accelerator and grand challenges have supported 200+ social entrepreneurs including 17 Forbes 30U30, 3 EarthShot Prize winners, 1 Time Magazine cover and more. Set up with support from 90+ eminent philanthropists , 40+ corporates and 15+ foundations including Gates, Mackenzie Scott, Vinod Khosla, Nandan Nilekani, Tata Trusts, Skoll, Meta, LinkedIn, HDFC, Mphasis, KPMG and L'Oreal, we are contributing towards a "poverty-free India, within our lifetime". What are we solving for? We are solving for households in poverty who are also financially and socially vulnerable through a targeted, multi-faceted, and sequenced model called the graduation approach, which has demonstrated that we can durably pull households out of poverty. At The/Nudge Institute, we have been piloting this program for the past 3 years and are in the process of catalyzing the propagation of the same. Our purpose is to contribute to making the most excluded individuals a contributing member to the economy: Enable govt to adopt by providing research, design, and implementation support Continue to implement on its own to iterate the design for impact at scale Enable more NGOs to adopt technical and capacity-building support Continue to generate data on poverty and evidence on graduation approach to nudge governments to adopt at-scale Build technology solutions for NGOs and governments to adopt and implement at scale & with quality. Position Overview: The/Nudge is working with the Meghalaya Government Innovation Lab and Meghalaya State Rural Livelihoods Society (MSRLS), Government of Meghalaya, to help increase adoption of the graduation approach/ economic inclusion program by targeting 50,000 ultra-poor/ poorest of the poor, mainly single distress mothers through community institutions. As part of this effort, a State Project Management Unit (SPMU) is being set up at MSRLS, Shillong, to help the Government of Meghalaya to design and implement a special program called- ‘Meghalaya Economic Inclusion Program’ (M-EIP). This position is for the SPMU at Shillong, MSRLS and will report to the Head of Operations. At The/Nudge Institute, you will: Provide leadership to The/Nudge’s PMU efforts in the State by creating an agency-ship for The/Nudge in Meghalaya Should lead all operations and products concerning this program and cont. Work with all stakeholders, importantly with the Government, to scale up the program Work closely with all necessary Departments to ensure the timely flow of budgets for the smooth running of the operations on the ground Ensure 100% adherence to the stationary compliances, reporting, and documentation as described/ prescribed by the Government and The/Nudge Support MSRLS in the research and development of a strategy and program design to target the ultra-poor through the ‘Graduation Approach’/ ‘Economic Inclusion Program’ built on top of community institutions enabled by the MSRLS/DAY-NRLM Support MSRLS in planning the activities, orientation to necessary activities and its regular implementation along with proper monitoring Support MSRLS in the implementation of action research of the graduation approach through a special project based on the strategy and design developed in consultation with key stakeholders Enable convergence of various state initiatives (social security, livelihood promotion, financial inclusion, social empowerment) and programs towards the end goal of graduating women and their households living in ultra-poverty out of it. Own the implementation and outcomes of the special project Support MSRLS and the DAY-NRLM review the progress of the special project periodically in order to iterate and scale Support the mission on the use of data and technology to ensure continuous flow of data from the field Build relationships with key government stakeholders in MSRLS such that the special project is successful Build relationships with key government departments and support the successful adoption of strategies targeting the ultra-poor Cont. work for the learning and development of the team working on this project/ program The ideal candidate for the role has: About 12-15 years of experience and is a Postgraduate Fluent in English Fluency in local languages (Garo or Khasi) is Compulsory demonstrated a growth mindset - learning/improving constantly demonstrated success in starting and leading initiatives, working under uncertainty & able to articulate the vision and securing buy-in from stakeholders excellent interpersonal skills and communication skills. strong analytical and critical thinking skills the ability to collaborate with diverse stakeholder groups in a fast-paced environment set aside personal bias to do what is right for the community experience in designing/managing multi-stakeholder development sector programs designed around (or with) SHGs, Community Institutions and MSRLS an openness to travel extensively and live in designated districts/blocks/panchayats as per the needs of the program’s goals a passion for serving those in need with humility & sensitivity We aspire to be an inclusive and diverse organisation and encourage qualified individuals irrespective of their religion, caste, gender identity or expression, sexual orientation, ethnicity, age, or any other dimension of identity, to apply. Place of Posting - MSRLS, Community & Rural Development Department, Government of Meghalaya, Shillong Show more Show less
Posted 1 month ago
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