64641 Jobs in Mumbai - Page 3

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Functional Responsibility Having sound knowledge of banking domain (Wholesale, retail, core banking, trade finance) Experience and good understanding of credit appraisal, loan origination process and portfolio monitoring for BFSI Should have an understanding of financial ratios, annual statement and financial instruments. Supporting clients by providing user manuals, trainings, conducting workshops and preparing case studies. Process Adherence Review the initial and ongoing development of product Responsible for documenting, validating, communicating and coordinating requirements. Provide support to business development by preparing proposals, concept presentations and outreach activities Maintaining and updating tracker, reviewing test cases, providing training to internal as well as external stakeholders Client Management / Stakeholder Management Interact with clients in relation to assignment execution and manage operational relationships effectively Interact with client for requirement gathering, issue tracking, change request discussion, FRD writing and preparing project status reports People Development Co-ordinate with assignment-specific team of consultants, developers, QA and monitor performance to ensure timely and effective delivery

Key Resps: Conduct health assessments and provide personalized wellness advice. Develop and implement health promotion programs. Monitor and evaluate health initiatives. Collaborate with healthcare professionals to coordinate

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers

Job Title : Senior Style Associate Department : Retail Stores Reports To : Store Manager Role Summary : The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability. Key Responsibilities : Customer Focus Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions. Address issues professionally and ensure customer needs are met. Gather customer feedback to improve products and services while addressing any concerns promptly. Sales Mastery Responsible for achieving store sales targets. Drive solution-based sales by understanding customer needs and offering relevant products and services. Focus on selling higher-value products to increase the average transaction value. Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets. Demonstrate negotiation and objection-handling to convert prospects into loyal customers. Flexibility and Change Management Adapt to changing customer needs and share product and customer insight with the team. Demonstrate problem-solving skills to address challenges and manage resistance effectively. Show learning agility by quickly adopting new processes or strategies to improve sales and service. Decision-Making Utilize analytical thinking to make sound operational decisions. Independently manage store operations in the absence of the Store Manager, ensuring smooth functioning. Store Operations Excellence Prevent shrinkage by closely monitoring inventory levels and minimizing discrepancies. Assist the Store manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover. Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency. Follow company policies, work processes, and enforce store standard operating procedures (SOPs). Escalate any identified bottlenecks. Leadership Excellence Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions. Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team. Assist in training and mentoring new and existing team members to improve their understanding of products and services. Candidate Requirement : Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail. Must be above 20 years of age and below 35 years of age. Basic computer skills and microsoft office Proven track record of exceeding sales targets consistently Experience in providing exceptional customer service and building strong customer relationships Experience in mentoring team members Experience in handling cash transactions and inventory management Proficient in POS systems and other relevant retail technologies Knowledge of visual merchandising principles Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts

Process:- ICICI NPS (Retirement Plan) Candidate with good communication skills is required, Freshers or Min 6 months of BPO Experience is required, Graduate & HSC Candidates can apply. Salary:- 15000 to 25,000 Inhand(Depend on interview) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha : 9168991284

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers

- Required Fresher/Experience - Min HSC pass out - salary 15000 to 25,000 Inhand (Depend on interview) - Basic Knowledge of computer - good communication skills Required Candidate profile Job Location: Virar West & Malad To schedule your interview send your CV through WhatsApp (number mentioned below) HR Neha : 9168991284 Perks and benefits High Incentives and growth opportunities

We are seeking a proactive and detail-oriented finance professional to join our team. This role will focus on accounting accuracy, reporting and coordination, especially in relation to franchise brands and international business functions. The ideal candidate should be capable of working independently and delivering within tight deadlines. Role & responsibilities Monthly closure of books of accounts Preparation of accurate and timely MIS reports Drafting and finalization of Financial Statements Budget preparation and monitoring Coordination with internal accounting teams, operations, and external parties including auditors, bankers, and government authorities Managing payments and maintaining supporting documentation Handling ERP systems and preparing financial reports Preferred candidate profile Strong verbal and written communication skills Advanced proficiency in Microsoft Excel Familiarity with Tally and ERP finance software

Preferable Candidate : If you have Experience & Qualification as per Requirement. Role & responsibilities : Water Treatment Process Expert Location : MUMBAI Name of the Project Water Project Education Requirement : B. E. Civil + PG in Env/ PHE . Experience : Min 10 years(After M.Tech) of Exp in Wastewater/Water treatment Plant design a. Minimum 5 years of experience in planning , design and engineering of WTP b. Assist in preparation of design, engineering and drawing c. Know the conventional process design and new technologies d. sound organizational planning. Independent and extraordinary ability to take up the responsibility. 1. Planning , Design & Engineering of water Treatment plant . 2. Experience in WTP process design/ Review of the designs . 3. Familiar with new technologies such as membrane technology 3. Support for Preparation of Technical specifications , BOQ, Cost estimations and bid evaluation of the treatment plants 4. Review and Provide technical points , oversight, proof check of detailed engineering designs, technical specifications, procurement plans and operational plans. 5. Assist in procurement and bid management process.

Job description Process: SBI LIFE INSURANCE -Freshers/Exp both can apply. -Required profile - Hsc pass -Salary:15k To 25k CTC+incentives -Shift: 9:30AM to 7:00 PM -Age 21 To 32 -Rotational 1 week Off -More Details Call HR HR Kunal : 9822381876 Required Candidate profile Job Location- Virar & Malad Qualification: Min HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha :- 9168991284 Perks and benefits Incentives and growth opportunities.

Coordinate ocean, air & sea freight operations from origin to destination Manage export/import documentation and customs clearance Collaborate with shipping lines on logistics planning and execution Handle freight rate negotiations with carriers Food allowance Annual bonus

Role & responsibilities Understand the new product brief. Prepare the NPDT grid and update on Monthly basis by forwarding it to all the related personnel. Updating the NPD Projects & regular production plans & forward to Reporting Manager. Coordination with vendors for arranging samples for Prototype & QC evaluation and approvals from Contract manufacturer. Arranging approved physical sample from Concern to be provided as Standard to vendors and Contract manufacturer. Ensure receipts & Maintain of all qc reports and Manufacture records. Coordination with RM/PM vendors for ensuring materials connectivity at Contract Mfg. facility as per delivery schedule. Coordination with Contract manufacturer for ensuring QC checks and approvals of the input and output materials. Follow-up with Contract manufacturer for schedules and timely delivery. QC inspection of all the FG received at NHA Warehouse. Address and resolve any Quality issue in Product, by liaising with packaging vendors and contract manufacturer. Schedule timely visit at CM for New products

Handling B2B Sales & marketing increasing sales growth and driving sales initiatives to achieve Goals. Meeting PMC personnel’s, Architects, Builders, Contractors, and Influencers for understanding the project requirement.

Job Title : Executive/Senior Executive Long Idle Department : Customer Care Sub Department : Longstay Reporting : Manager Long Idle Core Responsibilities: Ensure to send Idle notices to the consignee/shipper and the custodian as per the guidelines for all locations. Issuing letters to Customs and sending reminders if case not resolved. To monitor the responses received from the consignee on the imports above 30 Days and follow up till the units are cleared. Follow up with the Load port for additional information and assistance from the consignee/ shipper. To track the potential long stay and idling units based on the responses from the consignee and the nature of the cargo (particularly low-value cargo). Alert the head office about the same. To track all the perishable and reefer containers, follow up with the consignee to ensure immediate clearance before the cargo expiry. If possible, abandon of such cases, then alert the concern stakeholders including the POL/Shipper/Head Office/Line Management/HoLogistics/Consignee/Custodian & Customs about the sensitivity of the case, consequences and the cost involved including destruction of cargo. Communicate and take approval from HO Logistics for cases where waiver request received from the consignee Negotiate with consignee for more recovery as well resolve the case immediately. Maintain all above 30 days Master database file which include all the information of Longstay cases(Notices issued, letter issued to custodian/customs, shipper/consignee response & status). Ensure the necessary DDSM updation for all the waiver cases solved. Ensure necessary moves updated for the containers cleared through auction/destruction or destuffed where no recovery from consignee. Provide the information to DDSM desk for all such cargoes for D&D cleaning of such containers. May have to visit the Custodian & Customs to discuss about the delay in disposal / if the case is not progressing and escalation if no response/results from the authorities. Follow up with the Legal team and the lawyers till containers are back to our custody as empty. Review cases with the management where legal advice may be required and cases where Management involvement is necessary. Prepare Reports on the performances and the trend of long stay based on Locations/ Services/Commodity. Ensure regular detailed review to measure progress and update the management fortnightly. Publish Monthly statistics-based reasons such as: Containers are detained/seized for any reason by any lawful government agency. Consignee delaying but showing interest to clear. Consignee demanding waiver of charges. Under custodian control (Awaiting Auction/destruction) Container is to be re-exported to another country. Dispute between shipper and consignee. Court case Key Performance Indicators: To ensure Import Long stay units below the set target as per functional objective. To ensure units above 180 days are in the Auction list. Qualifications and Skill Sets: Minimum Graduate 2-4 years’ experience in shipping/CFS. Excellent written and verbal communication. Result-oriented and highly motivated self-driven individual. Legal Knowledge related to shipping and Customs Act. Knowledge of procedures location wise Good Analytical Skills. Good with MS-Office tools

Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less

Responsibilities: Accounting in Tally ERP/Prime, Sales Purchase Expenses Bills Entries. GST, TDS, PT, Income Tax Return Filings. Capital Gains & Accounts finalization. WhatsApp Resume: 8369335516 Travel allowance

We are looking for an experienced SAP Functional Consultant with expertise in the Agro-Chemical industry to support development, and support of SAP modules of FI, CO, SD, MM based reporting in SAP BW, Datalake, Visualisation tools . The ideal candidate must have a strong command over configuration, transaction codes (Tcodes), and integration with other modules . Need hands-on with SAP BW reports understanding (atleast as End User). Additionally, the candidate should be well-acquainted with both SAP ECC and S/4HANA configurations and data dictionaries , with a good-to-have experience in migrating from SAP ECC to SAP S/4HANA . The role also involves managing analytics projects , collaborating with business users, preparing functional specifications, and ensuring seamless development execution following Agile methodology. Key Responsibilities: Lead SAP FI, CO, MM, SD modules related reporting enhancement and support , ensuring best practices for the Mfg. domain. Work closely with business users and SAP Functional team to gather requirements , draft functional specifications , and ensure system alignment. Ensure smooth integration and data consistency across SAP ECC and SAP S/4HANA environments with SAP BW reports, datalake, dashboarding solutions. Collaborate with development teams of SAP BW, Visualisation Engineers and Data Engineers to drive execution and optimize performance. Handle analytics-driven projects, including dashboard creation and KPI tracking . Conduct User Acceptance Testing (UAT) and manage the closure of analytics reports and dashboards. Ensure compliance with corporate governance and best practices within an Indian MNC setup. Key Requirements: years of experience as an SAP MM/FICO/SD Functional Consultant (Agro-Chemical industry preferred). Expertise in SAP MM, FICO and SD configuration, master data Strong understanding of Procure-to-Pay, Order-to-Cash, Record-to-Report processes Work experience on SAP BW reports Exposure to handling analytics requirements, dashboards, and reports . Excellent stakeholder management skills, ensuring smooth collaboration with business users and development teams. Hands-on experience with UAT , issue resolution, and deployment coordination. Strong interpersonal skills to adapt to the corporate culture of an Indian MNC . Preferred Skills: Ability to work in fast-paced environments , managing multiple projects efficiently. Knowledge of SAP S/4HANA migration strategies , ensuring data consistency. Familiarity with third-party integrations and data analytics tools .

Responsibilities: Handle customer queries via phone & email Ensure high levels of customer satisfaction Manage CRM system for data entry & analysis Collaborate with team on process improvements Resolve issues promptly. Contact number: 8097462309

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations - Measure and report on service delivery performance metrics including customer satisfaction surveys and the incident tickets - Lead in the development of good customer service practices across the service desk - Produce statistics and management reports of the service desk to client & management - Communicate all process related changes and technical updates to the team within specific timelines to ensure adherence to service desk guidelines - Capacity planning and capability development - Conduct capacity planning exercise to provide number of agents, skill levels to meet the Account Service Desk process fulfilment - Conduct shift planning to meet the service requirements of the client as per SLAs agreed - Perform briefings to Service Desk agents on changes or deployments that may affect volumes at the Service Desk - Assist SD agents by providing first line support when workloads are high, or where additional

Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally NoPerformance ParameterMeasure 1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score Mandatory Skills: Selenium.

Responsibilities: Manage client relationships through regular communication. Collaborate with investment team on portfolio management. Generate business through relationship building and referrals Share your CV : ajay.singh@bajajcapital.com Life insurance Accidental insurance Sales incentives Annual bonus Performance bonus Maternity leaves Paternity leaves Job/soft skill training

Job description Job Summary What you'll do : To develop as complete skin and hair Counselor and provide consultations to clients for their skin and hair-related problems. Suggesting and performing treatments on patients based upon the diagnosis of skin and hair-related concerns. Must have knowledge of Hair Loss Control and Hair Growth Treatments, Hair Growth Laser treatment, Mesotherapy, treatment with Derma roller, and PRP treatments. Must have knowledge of Skin Treatments like peels, pigmentation treatment, removal of moles, wats & tags; Facial PRP; Q-switched laser treatment, and CIT Treatments. Must have knowledge of Laser Hair reduction treatments and consultation thereof. Consultation of Surgical hair transplant procedure. Consultation for Hair Replacement procedure. Follow-ups with the Patients about the treatments and their results. Managing overall consultation and treatment process and converting the clients for the business. What makes you a great fit : Fluent in English, Positive Attitude, Self-driven, Self-Motivated, A Background of Skin, Hair, and Laser will be preferred, Must be having on In-house Sales & Business Development., Will be preparing the Reports & analyzing the sales reports of the center., Fair to do Sales and forte in Service is a must. Female Candidate preferred. EXPERIENCE 5 + Experience in any hair and skin clinic. Experience in taking consultations on all the aesthetic treatments related to hair and skin. Interested candidates please share your CV on jobs@berkowits.in or WhatsApp on 98219 42300

Experience in administering, configuring and maintaining Learning management, System(LMS) Content Management System (Drupal): Manage and update learning content within the Drupal CMS, ensuring consistency and accessibility Instructional Designing