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5.0 - 10.0 years

15 - 20 Lacs

Mumbai

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Greetings from GM Modular We have an exciting IT opportunity waiting for you at GM Modular! Join our team at GM Modular and be part of an exciting IT opportunity. Details regarding the position are provided below: Position Title - Manager, Data Networks Grade - Manager Function - Information technology Location - Andheri West (Mumbai) Work Schedule - 6 days a week (On site) Manager of Data Networks is responsible for overseeing the design, implementation, and management of the organizations data network infrastructure. This includes LAN, WAN, VPN, firewalls, and network security systems. The Manager will provide leadership to outsource team of network engineers and/or technicians, ensuring reliable network operations, efficient problem resolution, and ongoing support. They will collaborate with other departments to align networking strategies with business goals, plan for future scalability, and ensure compliance with security standards. Core Network Architecture Design and Management: Design and architect scalable, reliable, and secure data network infrastructure. Design, implement, and manage the organization's data network infrastructure. Ensure the reliability, security, and scalability of the network. Lead the design, implementation, and maintenance of the organizations LAN, WAN, VPN, and other networking solutions to ensure efficient, secure, and scalable operations. Team Leadership Provide guidance, mentoring, and performance evaluations to the IT team and develop team competencies through training and career development. Performance Monitoring & Optimization Monitor network performance using various tools, troubleshoot issues, and implement optimizations to ensure optimal performance and minimal downtime. Network Security Collaborate with IT security teams to ensure network security protocols and firewalls are robust and comply with industry standards and regulations. Implement strategies to protect data and systems from unauthorized access or cyber threats. Vendor Management Work with vendors to procure network hardware, software, and services. Evaluate and select vendors based on cost, quality, and performance. Policy and Compliance Develop and enforce network policies and procedures. Ensure compliance with industry regulations and standards. Capacity Planning Plan and implement network capacity upgrades to accommodate the organization's growing needs. Anticipate future network requirements and plan accordingly. Documentation Maintain accurate and up-to-date documentation of network configurations, processes, and procedures. Emergency Response and Disaster Recovery Develop and implement plans for network emergency response and disaster recovery. Ensure that the organization can recover quickly from network failures or security incidents. IV. Job Requirements Qualifications Education: Bachelors degree in Computer Science, Information Technology, or a related field. Experience: Minimum of 5-7 years of experience in network administration or engineering, with at least 2-3 years in a managerial or leadership role. Extensive experience with Cisco, Juniper, or similar network devices. Strong understanding of TCP/IP, routing, switching, and firewalls. Certifications: Relevant certifications (e.g., CCNP, CCIE, CompTIA Network+, or equivalent). Technical Skills: Deep knowledge of LAN, WAN, VPN, and wireless technologies. Experience with network monitoring tools (e.g., SolarWinds, PRTG). Strong understanding of network security principles and technologies (firewalls, IDS/IPS, VPN, encryption). Experience with cloud networking (AWS, Azure, GCP) is a plus. Key Competencies Leadership & Team Management: Proven ability to lead and mentor a team, manage projects, and foster a positive work environment. Problem-Solving: Strong analytical and troubleshooting skills to diagnose complex networking issues. Communication: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders. Adaptability: Ability to manage changing priorities and business needs in a fast-paced environment. Project Management: Experience in planning, coordinating, and executing network-related projects. INTRESTED CANDIDATES CAN ALSO SHARE THEIR RESUME -shantadeepa.behera@gmmodular.com or can connect at 8860304269

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1.0 - 4.0 years

2 - 7 Lacs

Mumbai

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We have an exciting opportunity for Inside Sales Professionals at Acxiom Technologies. Below are the details for the ideal position. Job Title: Inside Sales Experience: 6 Months - 3 Years Location: Mumbai Joining Timeline: 15 to 30 Days Mode- Work from Home Shift Timings- UK Shift Core Responsibilities Identifying, qualifying, and securing business opportunities Creating a sales pipeline while working on Pre-identified accounts Setting up meetings with US-based clients via calls and Emails Building business relationships with current and potential clients Collaborating with clients in the US to secure, retain, and grow accounts Doing extensive Market Research on all potential clients Handy with LinkedIn Sales Navigator, Apollo,Lusha such Platforms Coordinating business generation activities Answering potential client questions and follow-up call questions Meeting or exceeding annual sales goals Collaborating with management on sales goals, planning, and forecasting Key Requirements Comfortable making calls and Personalize emails and talking to new people all-day Excellent verbal and written communication skills; the ability to call, connect and interact with clients Persuasive and goal-oriented Possesses an energetic, outgoing, and friendly demeanour Eager to expand the company with new sales, clients, and territories Self-motivated and self-directed Able to multitask, prioritize, and manage time efficiently In-depth understanding of company services and their position in the industry Able to work accurately under stress and pressure to meet competing deadlines Excellent analytical and time-management skills Tenacity to handle rejection and continue with a positive attitude when reaching the next potential client Ability to work independently or as an active member of a team Benefits of working at Acxiom : - All Statutory Benefits - Paid Leaves - Five days working - Phenomenal Career Growth - Work from Home Opportunity Brief on Acxiom Technologies: Acxiom Technologies is a leading software solutions services company that provides consulting services to global firms and has established itself as one of the most sought-after consulting organizations in the field of Data Management and Business Intelligence. Also here is our website address www.acxtech.co.in to give you a detailed overview of our company. To apply you can share your updated resume on shruti.ojha@acxtech.co.in / 7977418669

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3.0 - 5.0 years

7 - 11 Lacs

Mumbai

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Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Payments.

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7.0 - 10.0 years

8 - 12 Lacs

Mumbai

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Your day at NTT DATA The Senior Cloud Client Partner is an advanced subject matter expert and is also a quota-bearing sales persona. This role has the primary responsibility to work with services teams to identify, develop, and close managed service and outsourcing deals. This role is recognized as the clients trusted cloud managed services advisor and applies consulting led sales skills to engage and close opportunities with decision-makers. This role works directly with clients at a variety of levels, as well as other internal sales and delivery expert teams such as Client Managers and pre-sales services-type architects and post the sale; the delivery teams that will manage the clients outsourced solution. Deals often involve alignment on business outcome led multi-product/multi-vendor cloud solutions with services. This role champions the delivery teams understanding of the clients solution requirements, and initiates improvement programs ensuring that the client remains committed to solutions which leads to more sales opportunities. Building and developing excellent stakeholder relationships with clients, fully understanding the client and the industry in which they operate will be a core focus of this role. The focus of this role remains on converting the client to a managed services client resulting in multi-year renewals; deals may involve a long sales cycle. As a Senior Cloud Client Partner, this role has the opportunity to partner with some of the biggest global organizations, helping them to convert to new business models. What you'll be doing Key Responsibilities: Creates demand and selling Cloud Managed Services solutions - Creates demand by assisting clients to identify and qualify current needs and effectively articulates how the company can add value through its Cloud services and solutions offering. Responsible for addressing the objections that a client may pose in moving to a Cloud managed services solution. Appropriately allocates and decides sales time between assigned clients and new prospect opportunities; yet ensure focus remains on the top clients/prospects and balance opportunity size with likely outcomes Sales partnership - The success of the services agenda and successful sales will rely on successful partnership with others; this will include regional leads and services teams to work on the best outcome for the client. Collaborates with partners and/ or vendors to drive select deals through vendor-based opportunities. Collaborates with broader organization such as the Offer Management, Commercial Architecture and Delivery teams to promote and support high-value services opportunities. Directs regional sales governance processes and Deal Clinics to profile opportunities. Managed Services industry trusted advisor - Responsible for building deep and long-term relationships with client leaders in a Managed Services opportunity and execute a competitive win strategy through understanding the clients business requirements and competitive landscape. Directs the maintenance of a high level of relevant service knowledge to have meaningful conversations with clients; including the industry that the client operates in. Creates the knowledge base of organizational services solutions within a services practice by sharing best practices with internal teams as well as client teams; ensuring that internal teams are aware of typical client challenges Deal construct - Directs the build and supports commercial solutions for Managed Services solutions and design deals that meet clients needs and ensure win/win solutions for both client and the company. Responsible for constructing the managed services deal including the commercial modelling, negotiate contractual terms, mitigate legal risk and obstacles, and move the proposal to close to meet assigned quota. Drives the sales process - Accountable for managing a pipeline of opportunities and creating and documenting a shared strategy to meet sales target such as net new customer pursuit plans to land new logos, activities to achieve client satisfaction, minimize churn, cross-sell, upsell, revenue, and margin goals. Works across multiple sales teams and commercial architects to successfully position the service and see the opportunity through to closure. Works across multiple internal teams to ensure scope of work and proposals are tracked, managed and delivered on time. Creates and consults on the implementation of an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders. Responsible for ensuring data is accurate based on sales reporting standards to provide data-driven insights. Consults on the negotiation of deals with clients and lead the internal account management team to enable conclusion of services deals. Consults on the knowledge base of organizational solutions and services by sharing best practices, industry and technology trends with internal stakeholders and clients. Participates in regional reporting cadence as it relates to regional performance and major deal reviews. Knowledge and Attributes: Strong knowledge of cloud infrastructure principles and products. Understanding how networking works in a cloud environment to enable the design of effective solutions. Advanced understanding of and the ability to position the companys services offerings that may span multiple technology domains across Managed Services, Support Services, Consulting Services and Technical Services. Advanced understanding of platform delivered services and how to articulate the value of standardized, centralized and optimized services. Proficiency in working with major cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and others. Advanced understanding of broader IT infrastructure components, such as servers, storage, virtualization, and data centers. Conversant with a business outcome led approach to sales. Advanced familiarity with document management platforms. Advanced understanding of cybersecurity principles to ensure data security and protection during collaboration efforts. Advanced understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations. Have the legal knowledge to discuss contracting with the client and understand how to position terms as a value exchange. Advanced client-centricity coupled with problem solving. Advanced business acumen and negotiation skills to craft solutions that are beneficial to the organization and the client. Ability to pro-actively and independently identify and qualify opportunities, an entrepreneurial mindset if key. Natural team player ability to coordinate and liaise with delivery teams across multiple business areas. Quick learner to understand any new solutions that are ready to take to market. Academic Qualifications and Certifications: Bachelor's degree or equivalent in a Technical or Sales field or related. Certifications such as Scotworks and Solution selling is desired. Solution Selling/SPIN certifications is desired. Desired technology certifications include (any one or more) - Azure (AZ900 Azure Fundamentals), AWS (AWS Cloud Practitioner), VMWare (VTSP or VTSP for AWS/Azure), ITIL (Version 3 or later). Required Experience: Advanced demonstrated track record of managed services solutions to large enterprise accounts. Advanced demonstrated experience structuring large, multi-year profitable contracts. Advanced demonstrated ability of building strong relationships with clients across all levels; but especially the C-suite. Advanced demonstrated experience of networking with senior internal and external people in the specialist area of expertise. Advanced demonstrated experience in managing the entire sales process, contracting process and legal implications of a deal. Workplace type : On-site Working

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4.0 - 9.0 years

3 - 7 Lacs

Mumbai

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Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Bachelors degree in information technology, Business Administration, or related field (Master's degree preferred). Minimum of 4 years of experience in asset management Strong understanding of asset management principles, methodologies, and best practices. Proficiency in using asset management tools and software to track, manage, and optimize asset inventory. Strong analytical and problem-solving skills, with the ability to analyze asset-related data and trends. Effective communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders. Knowledge of regulatory requirements and industry standards related to asset management. Strong business acumen and the ability to align asset management strategies with overall business goals. Experience with contract negotiation and vendor management is a plus. Proven ability to collaborate with cross-functional teams and manage stakeholder relationships. Workplace type : On-site Working

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8.0 - 13.0 years

3 - 8 Lacs

Mumbai

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Your day at NTT DATA The Senior Networking Technical Services (TS) Systems Integration Specialist/Technical Lead is an advanced subject matter expert who is involved in highly complex environments for installation, integration, deployment, configuration and fault management. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards expert level certification, whilst at the same time developing business knowledge. What you'll be doing Responsibilities: Serve as the foremost technical authority for network and network security infrastructure-related matters, offering expert guidance and leadership to technical and non-technical stakeholders. Lead the design, implementation, and maintenance of enterprise-level network and network security infrastructure solutions, ensuring alignment with business goals and industry best practices. Collaborate closely with cross-functional teams to develop and execute comprehensive network strategies, emphasizing scalability, security, and high-performance connectivity. Provide hands-on technical expertise across various networking technologies, including but not limited to routing and switching, firewalls, load balancers, VPNs, and intrusion detection/prevention systems. Analyze intricate technical requirements and propose innovative network solutions that address business needs, considering aspects such as network performance optimization, cost-efficiency, and data confidentiality. Evaluate and implement emerging networking and security technologies, tools, and methodologies, remaining current with industry trends and advances. Mentor and guide junior team members, fostering their professional growth and facilitating knowledge sharing. Participate in incident response and problem resolution efforts, ensuring timely resolution of critical network-related issues. Develop and maintain comprehensive documentation, encompassing network architecture diagrams, standard operating procedures, and best practice guidelines. Collaborate with vendors and third-party providers to evaluate and integrate external networking and security solutions into the organization's infrastructure. Conduct regular security assessments and audits of the network infrastructure, identifying and addressing potential vulnerabilities. Lead network capacity planning initiatives to ensure the infrastructure can accommodate present and future connectivity requirements. Provide support and guidance in disaster recovery and business continuity planning and testing, particularly regarding network infrastructure components. Collaborate with project managers to define and oversee network-related tasks within broader projects. Qualifications: Bachelor's degree with CCIE CISSP Certification A minimum of 8 years of experience in network and network security infrastructure management, with a focus on advanced technical roles. Profound expertise in multiple networking and security technologies, including routing and switching, firewalls, load balancers, VPNs, and intrusion detection/prevention systems. Deep knowledge of industry-leading networking and security technologies, tools, and best practices. Relevant certifications in networking and security (e.g., Cisco CCNP/CCIE, CISSP, CompTIA Security+) are highly advantageous. Strong problem-solving skills, with the ability to diagnose and resolve intricate network-related issues. Excellent communication skills, enabling effective communication of technical concepts to non-technical stakeholders. Demonstrated leadership capabilities, including the ability to lead cross-functional teams and mentor junior team members. Project management experience is beneficial for managing multiple tasks and projects concurrently. Critical thinking and strategic mindset, with the ability to align technical networking and security solutions with broader business objectives. A commitment to staying informed about emerging networking and security technologies and industry trends. Workplace type : On-site Working

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1.0 - 4.0 years

1 - 5 Lacs

Mumbai

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Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network data center systems storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type : On-site Working

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2.0 - 5.0 years

10 - 15 Lacs

Mumbai

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We are looking for SAP RCM and ONB specialist who can start immediately.

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0.0 - 5.0 years

4 - 5 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Job Description Panchakarma Doctor Position: Panchakarma Doctor Industry: Ayurvedic & Herbal Products | Panchakarma Wellness Centre Job Location: Malad OR Kandivali (Mumbai) Employment Type: Full-time Key Responsibilities: Conduct Ayurvedic consultations and assess patient health conditions. Prescribe Panchakarma therapies, herbal medicines, and dietary/lifestyle modifications . Supervise Panchakarma therapists to ensure proper treatment protocols are followed. Guide patients on Ayurvedic wellness, detoxification, and rejuvenation therapies . Maintain detailed patient records, treatment plans, and progress reports . Ensure adherence to hygiene and safety protocols in therapy procedures. Conduct workshops and awareness programs on Ayurveda and Panchakarma. Stay updated with the latest research in Ayurveda and herbal medicine . Key Requirements: Education : BAMS from a recognized university OR MD in Ayurveda (Preferred). Experience: 2-7 years of experience in Panchakarma treatments & Ayurvedic practice . Freshers - also Welcome Only MD Ayurveda Strong knowledge of herbal medicines, therapies, and traditional Ayurvedic texts . Excellent communication and patient-handling skills . Ability to work independently and as part of a team. Company Website: https://herbalhillswellness.com

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170.0 years

0 Lacs

Mumbai, Maharashtra, India

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We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world. Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Job Description Job Title: Insurance Associate \ Executive Reports to: Team Manager Scope of Role Prudential Global Services – Mumbai Prudential Global Services Operations – Customer Services Key departments / areas of responsibility Operations Job Dimensions Financial Non Financial Not Applicable No direct reports Overall Job Purpose A key member of Customer Service Operations team, responsible for providing an efficient, effective and compliant service to policyholders. Key accountabilities include handling of simple and complex cases, quality in service delivery, accuracy in providing and capturing information while adhering to compliance guidelines and support to team managers. Key Accountabilities And Responsibilities Key responsibilities: Wealth Operations, PFP, Adhoc Projects To provide customer service to both internal and external customers Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets Maintain and implement personal development plan in partnership with immediate manager Identify, facilitate and implement process improvement ideas to improve efficiency. Keep own knowledge up to date in relation to servicing/processing/compliance activities Execute non-standard cases and manual work that cannot be processed on standard systems. Learn all the skills and knowledge that would cover a broad range of servicing activities across regulated products. Identify customer needs, providing assistance / information and capturing essential details on the system thereby enabling other departments to fulfil the customer requirements. To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise. To achieve and maintain required level of competency as per the training and competency framework. Responsible for the day to day pre sales administration for PFP and servicing of Retirement Account customers Responsible for updating details on various systems Will also be responsible for sending template letters to customers and at times creating free-form letters to respond to customer queries. Handle calls to ceding companies or internal departments within UK if required for some worktypes Key Interfaces Internal External Colleagues Process Leaders/Team Managers Business Managers Service Delivery Areas Call Handlers / Processors Customers/ Clients Financial Advisors Competence / Knowledge / Skills Required Qualification Graduate Knowledge Basic knowledge of computers Skills Good verbal and written communication skills Ability to grasp processes and understand the implications of changes in processes Ability to understand customer requirements and apply knowledge & training to different servicing scenarios Eye for detail Team player Experience Fresher’s eligible ; Preference would be given to individuals from an insurance background with approximately 1 years’ experience (Insurance Associate) with experience in handling written communication We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. Show more Show less

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2.0 - 4.0 years

8 - 12 Lacs

Mumbai

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The SAS to Databricks Migration Developer will be responsible for migrating existing SAS code, data processes, and workflows to the Databricks platform. This role requires expertise in both SAS and Databricks, with a focus on converting SAS logic into scalable PySpark and Python code. The developer will design, implement, and optimize data pipelines, ensuring seamless integration and functionality within the Databricks environment. Collaboration with various teams is essential to understand data requirements and deliver solutions that meet business needs

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2.0 - 7.0 years

2 - 5 Lacs

Mumbai

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Roles and Responsibilities Manage day-to-day operations of the branch office, ensuring efficient workflow and productivity. Oversee KYC verification process for new customers, including documentation review and approval. Coordinate with sales teams to achieve targets and provide support forex transactions processing. Ensure compliance with RBI regulations and maintain accurate records of all financial activities. Verify KYC documents for clients and ensure adherence to AML regulations. Perform other duties as assigned by management to drive business growth and profitability. Coordinate with other departments (e.g., sales, customer service) to resolve issues and improve overall performance. Desired Candidate Profile 2-7 years of experience in banking or finance industry, preferably in an operations role. Strong understanding of AML Compliance, KYC Verification, Forex Transactions, RBI regulations. Excellent communication skills with ability to work effectively with cross-functional teams. Proficiency in MS Office applications (Word, Excel) for data analysis and reporting purposes. Ability to work accurately under pressure, meeting deadlines while maintaining attention to detail. What We Offer: Opportunities for career growth within a leading Forex Industry. Comprehensive health benefits package. Dynamic and supportive work environment with a focus on professional development.

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0.0 - 2.0 years

1 - 2 Lacs

Mumbai

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Responsibilities: * Develop digital media strategies & campaigns. * Collaborate with cross-functional teams. * Analyze performance metrics. * Create engaging social media content. * Optimize online learning experiences.

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2.0 - 5.0 years

6 - 10 Lacs

Mumbai

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Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to support on project work as and when required. What you'll be doing Responsibilities: Configure and maintain the SIEM system, ensuring that it's properly set up to collect and analyze security event data. Develop, customize, and manage security rules within the SIEM to detect and respond to security threats. Monitor SIEM alerts, investigate them, and take appropriate actions based on the severity and nature of the alerts. Oversee the collection, normalization, and storage of log data from various sources. Develop and document incident response procedures, and lead or assist in incident response efforts when security incidents occur. Analyze and investigate security events from various sources. Manage security incidents through all incident response phases to closure. Utilize SIEM, SOAR, UEBA, EDR, NBAD, PCAP, Vulnerability Scanning, and Malware analysis technologies for event detection and analysis. Update tickets, write incident reports, and document actions to reduce false positives. Develop knowledge of attack types and finetune detective capabilities. Identify log sources and examine system logs to reconstruct event histories using forensic techniques. Align SIEM rules and alerts with the LICs security policies and compliance requirements. Conduct computer forensic investigations, including examining running processes, identifying network connections, and disk imaging. Maintain and support the operational integrity of SOC toolsets. Collaborate with SIEM solution vendors for updates, patches, and support to ensure the system's reliability and effectiveness. Maintain thorough documentation of the SIEM system's configuration, procedures, and incident response plans. Proactively identify and report system security loopholes, infringements, and vulnerabilities to the Security Operations Centre Manager in a timely manner. Work closely with other IT and security teams during incident response, coordinating efforts and sharing information to mitigate security incidents effectively. Ensure that the SIEM system helps the LIC meet regulatory compliance requirements and is ready for security audits. Continuously optimize the SIEM system for efficient performance, ensuring it can handle the volume of data and remain responsive. Develop automation scripts and workflows to streamline common security response tasks and enhance efficiency. Workplace type : On-site Working

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2.0 - 5.0 years

5 - 9 Lacs

Mumbai

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Your day at NTT DATA The Cloud Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incident and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Cloud Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Job Description: Experience of 7+ years with relevant experience of 4+ years in GCP. Good understanding of cloud architecture. Deployment of cloud services using Terraform Defining and configuring the alert thresholds as directed by the Cloud CoE. Monitoring Incident triggered and responding to the relevant team basis the RCA. Report Generation and Data Submission basis the requirement raised by various teams. Implementation of Cloud Security controls as directed by Info-Sec team. Follow-up for audit and compliance point closure post implementation. Cloud Process Automation and Standardization Golden AMI creation and patching of the golden images. Updating the AMI access across accounts for latest image deployment. Detailed understanding of the Cloud (IaaS and PaaS) industry and associated various technologies. Deep understanding of Service Management best practices frameworks such as ITIL. Effective troubleshooting and analytical skills and ability to manage complex and technical projects. Good communication skills and an ability to develop relationships with customer external stakeholders levels. Basic understanding of network & security, data center architecture Professional cloud certifications preferred Workplace type : On-site Working

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1.0 - 5.0 years

2 - 7 Lacs

Mumbai

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The Front Desk Executive serves as the first point of contact for visitors and clients. This role requires a professional, courteous, and efficient individual who can manage front desk operations, handle administrative tasks, and ensure a positive customer service experience. Candidates from MNCs will be preferred. Key Responsibilities: Greet and welcome guests in a professional and friendly manner. Manage incoming phone calls, route them appropriately, and take messages when necessary. Maintain visitor logs and issue visitor passes. Respond to inquiries in person, via phone, or email. Manage the reception area to ensure it is clean, organized, and presentable. Receive, sort, and distribute daily mail and deliveries. Schedule appointments and coordinate meeting room bookings. Maintain office supplies inventory and place orders when necessary. Assist with basic administrative tasks such as data entry, filing, and document preparation. Coordinate with internal departments for smooth office operations. Handle travel and accommodation arrangements when required Requirements: Proven experience as a front desk representative, receptionist, or similar role. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficient in MS Office (Word, Excel, Outlook). Professional appearance and demeanor. High school diploma or equivalent; additional qualifications in Office Management or Hospitality are a plus. Preferred Skills: Proficient in MS Excel Pleasant personality Familiarity with office equipment (e.g., printers, scanners). Customer service orientation. Ability to handle sensitive and confidential information.

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8.0 - 10.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

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Job Title Project Engineer Job Description Summary This role is responsible for coordination all on-site PEB construction works activities in alignment with project delivery schedule/activities to assure cost-effective execution of project deliverables in accordance with contract specifications, quality standards, schedule, and safety requirements. Job Description About the Role: Provide input and support to the Project Manager during the development of Project Execution Plan and Construction execution plan. Collaborate with core team to develop PEB systems build, from basis of design to issue for constructions for project buildouts and major infrastructure upgrades. Construction management for PEB related activities for buildings system set up and comply with local codes & regulations. Manage all PEB related issues during construction, delivery, and installation on site. Ensure designs complies with all applicable standards, FM Global codes and regulations. Benchmark within and external to the sites on Engineering and Design Best Known Methods (BKM) of buildings and systems. Develop, own, and maintain Global System Standards, Specifications, and Best-Known Methods (BKM) standards for system discipline. Review of the capacity planning databases, (with base build capacities, assignments, and actual field conditions) across the network and validating Utilization and diversity factor assumptions. Provide and prepare all types of documents including statement of work (SOW), total cost of ownership (TCO) analysis, budget, schedule, factory test and acceptance documents, final start-up/commissioning reports and review and acceptance of as-builts and submittals Coordinate overall planning of the project related to PEB system and decides on allocation resources. Clarifies specification and continuously liaise with accountable Project Manager internal. Monitors construction activity, schedule, milestone and adherence to budgets and initiates actions to minimize non-conformance cost. Provide cost saving solutions and negotiate contractor change orders. Manages the project’s risk management process. Implementation of systems requirements in the installation and test plans of the Contractor for the detailed planning and construction phase until final takeover is completed. Ensure project construction & safety management plan are fully implemented. About You B.E Civil with 8 to 10 years of experience particularly in PEB buildings. Technical awareness of civil, electro-mechanical, and architectural works Excellent organizational and motivational skills Outstanding attention to detail and observation ability Exceptional communication and interpersonal abilities Why join Cushman & Wakefield? As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from; Being part of a growing global company; Career development and a promote from within culture; An organisation committed to Diversity and Inclusion We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program. We have a vision of the future, where people simply belong. That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us. INCO: “Cushman & Wakefield” Show more Show less

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0.0 - 5.0 years

3 - 6 Lacs

Mumbai, Coimbatore, Delhi / NCR

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Representing the company in the assigned region. The incumbent will be responsible for Business Development is assigned region. Visiting customers & prospects presenting them the relevant products, attending the enquiries converting them into Sales

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2.0 - 5.0 years

3 - 3 Lacs

Mumbai

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Check client artwork and samples for any duplication or issues Once approved, prepare the final file in multiple ups for production Coordinate die-making with the punch developer Create Key Line Drawings (KLDs) to support proofing and quality check

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6.0 years

0 Lacs

Mumbai, Maharashtra, India

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Job Requirements Role/ Job Title: Senior Strategy Manager – Debt Management Function/ Department: Debt Management Job Purpose The Debt Management (DM) function has evolved to be highly analytics and data-driven, with a growing focus on enhancing customer contact strategies, agent productivity, and resolution rates through automation and N=1 strategies The increased emphasis on digitization and automation has positioned the Call Centre Strategy function as a critical driver of debt management efficiency, where continuous improvements in contact strategies, agent management, and customer segmentation are required The Call Centre Strategy Manager supports decision-making for front-line collections operations by providing actionable insights across customer segmentation, dialler strategy, agent productivity models, and contact efficiency metrics. Macro and micro trends in customer behaviour, channel effectiveness, and operational performance are analysed to proactively drive better outcomes and timely interventions Roles & Responsibilities Structuring data-driven insights and reporting for agent effectiveness, customer Contactability, and call centre efficiency. Building and driving Call Centre Strategies (dialler strategies, right party contact strategies, agent outreach models) informed by performance metrics and KPIs. Monitoring and enhancing the Call Centre Debt Management Ecosystem [Customer connect rates, Agent performance, Dialler optimization]. Driving initiatives to improve the right party contact rates, first call resolution rates, and agent productivity. Tracking dialler campaigns, customer segmentation performance, contact yield, and agent capacity/resource planning. Ensuring continuous feedback loops to refine dialling strategies and optimize resource allocation. Develop and manage dialler strategies to improve customer contact rates and call centre productivity. Design propensity-to-pay models for better prioritization of call outreach. Create differentiated treatment models — differentiated intensity of dialling, timing of calls, agent assignment models. Identify and adopt predictive models for call timing, agent skill matching, and next best action for resolution. Implement agent scoring models to optimize field escalation strategies from call centre. Lead and manage specific call centre strategic projects to drive improvements in resolution, Contactability, and operational efficiency. Ensure adherence to regulatory guidelines for customer contact, data privacy, and call handling standards. Work closely with Product/Portfolio Risk Teams, BIU, and Vendor Managers to implement and fine-tune call centre operations aligned to business goals. Support key Call Centre initiatives including automation, capacity planning, and performance reporting. Hands on experience with data analytics tools like SAS or Python Education Qualification Graduation: BCA (Bachelor of Computer Applications) / BBA (Bachelor of Business Administration) / B.Com (Bachelor in Commerce) / B.Tech (Bachelor in Technology) / B.A. (Bachelor of Arts) / B.E. (Bachelor in Engineering) / B.Sc (Bachelor of Science). Post-graduation: MBA (Master of Business Administration) / PGDM (Post Graduate Diploma in Management) / MCA (Master of Computer Application) / M.E. (Master in Engineering) / M.Sc (Master of Science) / M.Tech (Master in Technology). Experience: Minimum 6+ years of relevant experience in Debt Management call centre strategy or Credit Risk Management. Show more Show less

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4.0 - 7.0 years

6 - 10 Lacs

Mumbai

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Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Able to handle Fortinet SDWAN enterprise network and support independently. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP NSE 5 certified or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type : On-site Working

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13.0 - 16.0 years

8 - 18 Lacs

Mumbai

Hybrid

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Your day at NTT DATA The Senior Construction Cost Manager is responsible for creating controls necessary to lead and administer the complete construction cost control systems. This will include how the company tracks budgets, commitments, expenditures, and forecasts that will ultimately be used to demonstrate competitive project delivery and establish strong benchmarks. This position will support all the data center projects across NTT GCD India. What you'll be doing Key Responsibilities Develop control systems that will drive consistent, reliable, and accurate assessment of the financial position for all construction projects. This may include, but not limited to, early phase project budgeting, development of project cost program, cost report functionality, detailed forecasting methods, evaluation of cost changes, procedures for reviewing application for payments, and overall compliance to company financial requirements. Analyzing and formulating meaningful information from large data sets using excel and other Microsoft products Produce Executive level/ Management level reports necessary to share accurate financial position. Manage the cost coding system within the construction team and integrate within financial systems. Develop and implement key performance indicators to demonstrate current state project performance and detect potential issues. Partner closely with NTT GDC design, engineering, and project management to plan the project and maintain control through the project life cycle. Work closely with NTT GDC suppliers to meet financial reporting requirements (commits, spends, and forecasts). Develop program of internal and external benchmarks to enable project decision making. Proactively manage budgets and potential impact to budgets. Includes development of budgets pre-design and maintaining those budgets through the project life cycle. Identify project risks and opportunities and the potential financial impact that should be forecasted. Manage project cost reports according to company requirements and provide regular updates on financial positions. Manage detailed forecasting process and analyze data to support cash flow forecasting. Evaluate supplier invoices and ensure proper payment methods are carried out on the project. Expert managing complex and detailed spreadsheets to analyze data, identify trades, and enable decision making. Ensure disciplined change management is implemented across the project. Will require cost analysis and potential auditing when variances arise. KNOWLEDGE, SKILLS & ABILITIES Must possess a clear understanding of the full construction life cycle with substantial project experience in India. Proven capability to manage cost control systems on complex projects from pre-design through closeout. Strong analytical, problem-solving skills beyond estimating practice. Capability to multi-task in a fast paced environment. Ability to clearly set and lead meetings to develop strong project control systems. Ability to be highly confidential. Proficient with computers to include the utilization of Microsoft Office programs with very strong capabilities in Excel. Ability to work in a team environment. Manages stress and/or fast pace effectively. Excellent analytical, creative thinking, written and verbal communication skills. EDUCATION & EXPERIENCE Bachelors Degree in Finance, Accounting, Construction Management, or related field or equivalent education and/or relevant experience. 13+ years experience with construction cost management responsibilities that may include preconstruction planning, cost management strategies, cost coding structures, commits/spends/forecast processes, reviewing contractors cost proposals for major engineering and construction projects. Experience with Construction Cost Accounting Software. PHYSICAL REQUIREMENTS Primarily sitting with some walking, standing, and bending. Able to hear and speak into a telephone. Close visual work on a computer terminal. Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments. WORK CONDITIONS Extensive daily usage of workstation or computer, thus must have high speed internet. This role is expected to be based out of India and work from an NTT GDC Office with hybrid remote working arrangement. Ability to travel up to 25%. Workplace type : Hybrid Working

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3.0 - 6.0 years

5 - 10 Lacs

Mumbai

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Your day at NTT DATA The Senior Associate Construction Project Manager is a developing subject matter expert, responsible for supporting the overall project success, including project oversight, direction, and strategy over multiple data center construction projects of significant value, particularly relating to safety, schedule, scope, budget, and quality. This role works under general supervision of a more senior construction project manager with the team. What you'll be doing Key Responsibilities: Maintains relationships with key customers, operations, finance, and internal department leaders to assure project team fulfils the mission and objectives of the capital projects. Directs and supports project teams in the preparation and execution of tasks throughout all phases of the project process; includes identifying scopes of work, resource requirements, cost estimates and budgets, work plan schedule and milestones, quality control, and risk mitigation. Supports design team leadership for environmental, entitlement and permitting requirements. Provides guidance to the project delivery resources/team in achieving project goals. Implements communication plan for meetings and written reports/meeting minutes to keep client and project resources informed. Facilitates project meetings. Implements and aligns project documentation governance with company requirements. Ensures project data integrity and documentation is accurate, timely and coordinated. Reports status and variances and creates action plans to meet objectives, budget, and schedule. Implements change management routines to assess change requests, make recommendations, secure internal approvals, and manage change throughout the coursed of the project. Assesses and quantifies change requests to determine impacts to scope, budget, schedule, quality, and risk. Optimizes project cost effectiveness and budget utilization including constructability reviews and Value Engineering (VE) into design process. Supports with validating drawings and specifications accurately to reflect the desired construction quality and ensure any item requiring remediation is documented and remediated to owner satisfaction. Monitors and assures systems are in place to deliver highest quality standards for project safety- from start to finish. Monitors and controls risk management insurance and liability controls for assigned projects. Performs any other related task as required. Knowledge and Attributes: Relevant understanding of Project Management, Planning, Construction Management, and Data Centers. Knowledge of prime contracts including lump sum, GMP, hard bid, negotiated, design-build, etc. Specifically including EVM methods and payment systems. Knowledge of P6 Critical path scheduling systems, overall project cost control, budgeting, and value engineering as applied to buildings and systems used in Data Centre project delivery. Familiarity of all aspects of Development design and Construction- to include site work, core, and shell, mechanical and electrical, utilities, finishes, etc. Ability to convey complex and technical concepts to a non-construction audience. Organized, analytical, and structured with excellent communication and problem-solving skills. Manages stress and/or fast pace effectively. Knowledge of industry standards, building codes and safety standards including fire protection regulations. Ability to demonstrate strong capability and expertise in Primavera, MS Project, MS Excel, PowerPoint, and SharePoint. LEAN Construction knowledge and application of those tools. Mechanical and Electrical systems quality and commissioning leadership in construction of Mission Critical Facilities. Academic Qualifications and Certifications: Bachelors degree or equivalent in Engineering, business, construction management or relevant field required. PMP (Project Management Professional) certification is preferred. Relevant building Environment Accreditation required. Required Experience: Moderate level experience in General and/or Specialty Construction Project Management. Moderate level experience in data centre or similar mission critical facilities construction. Moderate level experience in managing construction projects of significant value. Moderate level experience in construction management, capital budget management, and knowledge of electrical and mechanical systems. Moderate level multi-project experience in large scale construction management, mission critical or infrastructure preferred. Workplace type : On-site Working

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1.0 - 4.0 years

1 - 5 Lacs

Mumbai

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Your day at NTT DATA The role of Critical Facilities Operations and Maintenance Engineer is a seasoned subject matter expert, responsible for working with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. This role designs, plans, installs, and or maintains mechanical, electrical, and other infrastructure systems in mission-critical, high-risk, or high-reliability data center environments. What you'll be doing Key Responsibilities: Designs, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure. Works with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. Ensures proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Analyzes current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems. Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency. Complies with organizational and governmental safety standards and coordinates response to emergency situations and ensures that corrective measures are rapid and thorough. Participates in the planning and installation of new facility systems and may work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc. Repairs all systems and monitoring and troubleshooting systems as problems arise. Coordinates with building administration to ensure common area services are properly provided to client and list services. Manages the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility matters. Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures. Completes work order requests accurately and on time and within budget. May be required to order parts and supplies for maintenance and repairs. Assist in scheduling and supervising vendors/subcontractors during equipment systems maintenance and service. Provides recommendation of improvements to the operations and maintenance program on an on-going basis. Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team. Knowledge and Attributes: Seasoned understanding of safe work practices, which are set by safety regulations and legislation. Seasoned proficiency of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Seasoned knowledge of Microsoft Office Suite - Word, Excel and Outlook. Seasoned knowledge of CMMS systems. Seasoned knowledge of critical facilities operations and maintenance. Seasoned knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments. Ability to maintain a positive and professional working relationship with cross functional teams. Excellent communication skills, both written and verbal. Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information. Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks. Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment. Academic Qualifications and Certifications: Bachelors degree or equivalent in engineering or related field Trade Certification or state license in Electrical or Mechanical (HVAC) Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.) Experience required: Seasoned experience working in a similar engineering role, preferably a data center environment. Seasoned experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance field. Seasoned experience interpreting blueprints/CAD drawings. Seasoned experience in facilities building maintenance. Seasoned experience in designing, planning, installing and or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure. Workplace type : On-site Working

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2.0 - 5.0 years

6 - 10 Lacs

Mumbai

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Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Configure and maintain the SIEM system, ensuring that it's properly set up to collect and analyze security event data. Develop, customize, and manage security rules within the SIEM to detect and respond to security threats. Monitor SIEM alerts, investigate them, and take appropriate actions based on the severity and nature of the alerts. Oversee the collection, normalization, and storage of log data from various sources.Develop and document incident response procedures, and lead or assist in incident response efforts when security incidents occur. Analyze and investigate security events from various sources. Manage security incidents through all incident response phases to closure. Utilize SIEM, SOAR, UEBA, EDR, NBAD,PCAP, Vulnerability Scanning, and Malware analysis technologies for event detection and analysis.Update tickets, write incident reports, and document actions to reduce false positives. Develop knowledge of attack types and finetune detective capabilities.Identify log sources and examine system logs to reconstruct event histories using forensic techniques.Align SIEM rules and alerts with the LICs security policies and compliance requirements. Conduct computer forensic investigations, including examining running processes, identifying network connections, and disk imaging.Maintain and support the operational integrity of SOC toolsets.Collaborate with SIEM solution vendors for updates, patches, and support to ensure the system's reliability and effectiveness. Maintain thorough documentation of the SIEM system's configuration, procedures, and incident response plans.Proactively identify and report system security loopholes, infringements, and vulnerabilities to the Security Operations Centre Manager in a timely manner. Work closely with other IT and security teams during incident response, coordinating efforts and sharing information to mitigate security incidents effectively.Ensure that the SIEM system helps the LIC meet regulatory compliance requirements and is ready for security audits. Continuously optimize the SIEM system for efficient performance, ensuring it can handle the volume of data and remain responsive.Develop automation scripts and workflows to streamline common security response tasks and enhance efficiency. Workplace type : On-site Working

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