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64641 Jobs in Mumbai - Page 5

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0.0 - 4.0 years

1 - 2 Lacs

Mumbai, Thane, Navi Mumbai

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Hiring For Aditya Birla Voice Process Outbound Voice process Salary:- upto 18k Need Avg english Shift timing:- 9:30am-6:30pm Rotational off Required Candidate profile Candidate should be willing to work from office Job Location: Majiwada, Thane - 400607 Schedule your interview: Call or WhatsApp your CV to HR Mahek at 7559401618

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4.0 - 9.0 years

5 - 12 Lacs

Mumbai

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Coordinate with Zonal Manager West for their new branch requirement. Regards to property scouting Responsible for new branch interior setup Responsible for compliance related issue submission & timing renewal of shop & establishment & trade license.

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1.0 - 3.0 years

3 - 5 Lacs

Mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Oracle Database Admin.

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 22,000 CTC plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mahek :- 7559401618

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

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Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less

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10.0 - 14.0 years

12 - 18 Lacs

Mumbai

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Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Oracle Database Admin.

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8.0 - 10.0 years

8 - 12 Lacs

Mumbai

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer

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0.0 years

0 - 0 Lacs

Mumbai

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Brand Executive : Expert Marketing Functional Reporting : Senior Manager: Expert Marketing Administrative Reporting : Senior Manager: Expert Marketing Location : Mumbai Role Purpose The role serves the purpose of managing & improving the performance of the assigned brand(s) by: Planning & driving execution of annual & interim projects – specific to the domain of Medical Marketing Aiding on conceptualization & set up of a product pipeline for future (NPD) to leverage the Medical Marketing RTM Key Accountabilities/ Responsibilities Financial Ideate and implement marketing roadmaps to drive revenue growth from a medical marketing (MM) perspective, focusing on short-term (1-2 years) revenue targets. Manage resources efficiently while coordinating with external agencies and internal teams to maximize cost-effectiveness in all marketing initiatives. Customer Ideate & design the Medical Marketing RTM for the ZW Portfolio Plan & Implement projects specific to this agenda – (HCP led promotion and prescription generation) KOL engagement through advisory board meetings, CMEs, conference participation Coordinate with market research and ad agencies to ensure alignment with customer expectations and enhance the brand's market positioning. People Collaborate with internal sales & expert teams, ensuring seamless execution of on-ground activities and strong alignment between sales and marketing efforts. Engage internal and external stakeholders to drive successful project implementation and build cross-functional relationships. Process Plan and implement marketing projects like HCP led promotion and prescription generation Contribute to the improvement of internal marketing processes by adopting best practices Key Deliverables Develop a marketing roadmap focusing on short-term (1-2 year) brand growth. Ensure alignment with market insights by coordinating with market research agencies and tracking brand health indicators for continuous improvement. Streamline internal marketing processes by adopting industry best practices and ensuring efficient project execution. Key Interactions Internal Sales, Planning On alignment of monthly / quarterly / annual plans for the brand Manufacturing Time to time driving of back end actions basis business plan Logistics Coordination for planned production / changes / additional business ask & its timely delivery Finance Approvals & payments to direct vendors External HCP Medical representative Channel / Medical Fraternity Creative / Ad agencies, Media Agency Relationship Management Coordination / Negotiation Key Dimensions Team Direct Reports: NA Financial Dimensions Brand Size Brand P&L Annual Budgeting Role Requirements: Educational Qualifications PG Degree Experience (Type & Nature) 1-4 years Experience in OTC space Functional Competencies Knowledge & understanding of relevant business indicators, category & industry Understanding of Marketing Communication basics Problems solving skills People Management Skills Good Communication Skills Analytical Skills Good Coordination Skills Negotiation Skills Changes management Systems knowledge Behavioural Competencies Building People Capability -Recognizes and acts on own capability needs Business Orientation - Understands own role and its impact on the business Delivering Excellence - Driven to achieve results and meet existing standards of excellence Entrepreneurial Decision Making - Acts independently in the current role Team Leadership - Demonstrates leadership potential Working Across Boundaries - Is a good team player

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5.0 - 10.0 years

7 - 14 Lacs

Mumbai, Goregaon, Mumbai (All Areas)

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Opening for the Insurance Company. **Looking someone with 30 days notice period** Location : Mumbai (Lower Parel) Key Responsibilities: Kafka Infrastructure Management: Design, implement, and manage Kafka clusters to ensure high availability, scalability, and security. Monitor and maintain Kafka infrastructure, including topics, partitions, brokers, Zookeeper, and related components. Perform capacity planning and scaling of Kafka clusters based on application needs and growth. Data Pipeline Development: Develop and optimize Kafka data pipelines to support real-time data streaming and processing. Collaborate with internal application development and data engineers to integrate Kafka with various HDFC Life data sources. Implement and maintain schema registry and serialization/deserialization protocols (e.g., Avro, Protobuf). Security and Compliance: Implement security best practices for Kafka clusters, including encryption, access control, and authentication mechanisms (e.g., Kerberos, SSL). Documentation and Support: Create and maintain documentation for Kafka setup, configurations, and operational procedures. Collaboration: Provide technical support and guidance to application development teams regarding Kafka usage and best practices. Collaborate with stakeholders to ensure alignment with business objectives Interested candidates shared resume on snehal@topgearconsultants.com

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Linux Admin.

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows Server Admin.

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: SQL Server Application Admin.

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5.0 - 8.0 years

8 - 12 Lacs

Mumbai

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Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less

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0.0 years

2 - 4 Lacs

Mumbai, Nagpur, Pune

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We are inviting applications for the role of AML/KYC We require someone with extensive knowledge and experience in General Accounting. Responsibilities In this role, you will be responsible for all the activities related to AML/KYC which include: Document findings and ensure this is adequate for quality checks and audits Able to identify red flags and judge the need for issue Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality Ability to work independently and deliver against commitments Ability to act swiftly and work in a evolving digital environment Should have good knowledge on AML and KYC end to end Process Qualifications we seek in you! Minimum qualifications Advanced Communication and Presentation skills Problem solving and decision-making Preferred qualifications Will consider people with capital markets experience Strong knowledge about AML/CTF and sanctions Good knowledge about banking/capital markets products, processes and platforms contact 8591818500 watsapp only

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2.0 - 6.0 years

1 - 5 Lacs

Mumbai

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Role & responsibilities Job Title : HCP DOCUMENTATION EXECUTIVE Experience : 2-4Years Location : Mumbai (Andheri, East Chakala) Key Responsibilities: 1. Support Sales Team: Assist the Sales team in creating HCP event requests within the HCPi system. 2. Pre-Approval Documentation : Obtain all necessary pre-approval documents from the relevant personnel and upload them into the system. 3. Vendor Registration : Register new Healthcare Professionals (HCP) or Healthcare Organizations (HCO) as vendors, coordinating with them to collect required information. 4. Procurement Process: Handle the creation of Purchase Requisitions (PR), Purchase Orders (PO), and Goods Receipt Notes (GRN) for HCP events in the Coupa system. 5. Financial Transactions: Initiate financial payments to HCP and HCO, ensuring timely completion of the process. 6.Contract Management: Generate contracts from the HCP system and ensure they are electronically signed by all necessary parties in a timely manner. 7. Proof of Performance: Collect and upload all required proof of performance documents to facilitate the timely closure of event requests. 8. Documentation Accuracy: Maintain a high level of accuracy in all documentation processes. *Duration*: - Initially for one year, with the possibility of renewal annually. Required Qualifications & Experience: 1. Graduate Degree: Preferred, but not mandatory. 2. Documentation Experience: Previous experience with documentation processes and system handling is preferred. 3. Coordination Skills: Ability to work effectively with multiple stakeholders and possess good coordination skills. 4. Communication Skills: Strong communication skills are required for effective interaction with various teams and individuals. Overall, the role entails meticulous documentation management, coordination with multiple parties, and ensuring compliance with processes and regulations.

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5.0 - 10.0 years

7 - 12 Lacs

Mumbai, Mumbai Suburban

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Role & responsibilities Responsibilities: Collaborating with cross-functional teams to understand requirements and convert a requirement document to a design to be implemented by the team Lead the development of user-friendly web applications using NextJS and related technologies. UI web development expertise using NextJS, ReactJS, HTML5, CSS3, SCSS, JavaScript, Design and implement scalable, maintainable, and efficient code that meets project requirements and standards Consuming and integrating UI with REST/JSON based web services. Conduct code reviews and ensuring that best practices are followed Debug and troubleshoot issues and provide timely solutions. Following the SDLC to deliver contents in a fast-paced environment. Use Agile to deliver incrementally and tools like Jira for project & task management. Mentor and train junior developers and provide technical leadership to the team. Written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences Page Optimization techniques for web pages and Cross Browser compatibility issues in web. Specifying, designing, and/or implementing system health, performance monitoring tools, and software management tools for 24x7 environments Stay up to date with emerging web development trends and technologies and continually improve the development process and methodology. Preferred candidate profile HTML, CSS, SCSS, Bootstrap, JavaScript, ES6, ReactJS Responsive Web development using Media Queries. Experience running and maintaining a 24x7 Internet-scale production environment Strong, object-oriented design and coding skills with knowledge of design patterns (domain driven design, SOLID and GoF (Gangs of Four) Patterns and Principles), data structures, algorithms etc

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2.0 - 7.0 years

1 - 3 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Role & responsibilities Manage and oversee day-to-day operations of the supply chain, ensuring timely and cost-effective procurement, storage and distribution of products. Maintain accurate inventory levels and ensure stock availability to meet production and customer demand. Track and monitor product movement and prepare reports on supply chain performance. Work closely with internal teams such as production, logistics and sales to ensure accurate demand forecasting and timely deliveries. Optimize logistics and transportation processes to reduce costs and improve service levels. Resolve any supply chain issues, including delays, shortage or damages. Assist in managing relationships with third-party vendors and logistics providers to ensure operational excellence. Ensure that all supply chain processes adhere to company policies, legal regulations, and industry standards. Identify and manage risks in the supply chain. Preferred candidate profile Graduate with 1-3 years of experience in supply chain/line management, preferably within the food, dairy, FMCG or beverage industry. Strong understanding of logistics, procurement, inventory management and supply chain optimization.

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5.0 - 8.0 years

7 - 10 Lacs

Mumbai

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer

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5.0 - 8.0 years

7 - 10 Lacs

Mumbai

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer

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1.0 - 5.0 years

1 - 4 Lacs

Mumbai

Hybrid

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Role & responsibilities Manage Book of accounts, create ledger entries and perform match exercise on daily basis Perform regular reconciliations for brokerage and accounts receivable, resolving discrepancies and ensuring compliance with financial standards Create, verify, and issue invoices, coordinate with clients & insurers for timely payments, and maintain organized invoicing records. Suggest and implement improvements to accounting processes for enhanced efficiency and accuracy Holds Technical Expertise in reconciliation & ledger entries matching Understanding of best practices in business processes and quality assurance Commitment to maintaining confidentiality and handling sensitive information appropriately Willingness to continuously learn and develop new skills to enhance audit effectiveness

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7.0 - 12.0 years

30 - 35 Lacs

Mumbai

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Lead & manage the Sales Pro System, ensuring adoption, performance analytics, & system enhancements to support insurance sales productivity & compliance, collaborate with teams to system capabilities & ensure data accuracy & regulatory compliance.

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6.0 - 10.0 years

12 - 25 Lacs

Mumbai, Navi Mumbai

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Roles and Responsibilities : Design, develop, test, deploy and maintain full-stack applications using Java as the primary programming language. Collaborate with cross-functional teams to identify requirements and deliver high-quality solutions on time. Develop RESTful APIs using Spring Boot framework and integrate them with frontend applications built using React.JS. Troubleshoot issues related to application performance, scalability, security, and reliability. Job Requirements : 6-10 years of experience in Full Stack Development with expertise in Java programming language. Strong understanding of Spring Boot framework for developing robust APIs. Proficiency in building scalable web applications using React.JS or similar technologies.

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

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Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Cloud App Dev Consulting.

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7.0 - 12.0 years

10 - 14 Lacs

Mumbai, Mumbai (All Areas)

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Designation: Marketing Manager Qualification: MBA Marketing Experience: 6-10yrs Location: Malad West Mobile industry will be given higher preference Job Role: Manage point of sales material (including logistic, distribution & Co-ordination) Co-ordinate with vendors for timely delivery of POS materials Provide Support to the branding team on the execution of all ATL & BTL marketing of brand/ content shows. Co-ordinate and execute marketing programs like new product launch events, promotional activities, etc. Closely work with advertising agencies & other partner agencies to deliver all marketing materials like designs, collaterals, signages, in shop branding, etc. Execute marketing ATL/BTL activities through vendor management. POS Management within the marketing including retails outlets & smooth coordination with Logistic/Warehouse Team. Able to handle the marketing schemes of the company in the market. Deploy, maintain and update the company's retail assets 360 Marketing Online / Offline Marketing Social Media Management Vendor Management Team Handling Skills: Well Versed with communication skills (Written / Verbal) If your profile is relevant please share your updated resume on hr_team@inlead.co

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2.0 - 5.0 years

3 - 5 Lacs

Mumbai

Work from Office

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Responsibilties: Female EA required Administration support Calendar manage, Travel Manage, Project Assist , Ms office ,Softwares &tools Expense manage, communication platform Mon-Sat 2-4 yrs exp 4 TO 5 lpa 9140679821

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