4 - 8 years
3 - 8 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
Greetings!
Job Title: Support Executive
Work Location: MUMBAI
Skills Required: Nagios Core and PRTG Network monitoring tools.
Experience: 4 to 6 Years
Job Description:
Should have strong experience of Nagios Core and PRTG Network monitoring tools.
Should have good understanding of Monitoring process and tools.Ability to configure overall infrastructure monitoring including Servers, Network components, Application URLs and Net Botz sensors.Experience in configuring alerts on UPS and NetBotz devices.Ability to upgrade/migrate Nagios core and PRTG application to newer version or on new system.Experience in integration (automation) of monitoring tools with ITSM tools (ServiceNow).Create reports and dashboards to provide insight into system/services performance and availability.Participation in continuous monitoring improvement by making technical contributions and providing architectural recommendations.Develop and maintain monitoring documentation, including knowledge articles, standard operating procedures (SOPs).Collaborate with other teams to propose solutions/tooling to meet their expectations.Excellent written, verbal communication and organizational skills.Ability to work in 24*7 environment.Strong attention to detail, work ethic and interpersonal skills.Follow quality/security process defined for the engagement.Basic knowledge of ITSM tools like ServiceNow ticketing.
Siro Clinpharm
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