Job Opportunity For Voice process Analyst role

Job Description

Principal responsibilities Review customer profiles to identify possible patterns of money laundering and terrorist financing activity, ensuring compliance with applicable internal policies and procedures and external regulations; Review and analyze suspicious/unusual patterns of activity utilizing various internal systems, reports and external data sources. Contact clients to complete follow-up to plug the gaps in KYC requirements Conclude whether further investigation is warranted based on a reasonable assessment of information obtained; Review, collect and transmit supporting details to the Assistant Manager / Manager of Operations upon conclusion of review; Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events; Follow appropriate escalation matrix and proactively highlight questionable profiles based on logical reasoning against text-book approach towards procedures; Keep current with understanding of systems, policies, procedures and US regulations Provide a supporting role to on-shore business partners. Assist in reviewing alerts and provide support on all AML and KYC monitoring functions performed by Global CDD; Work on short-term projects/assignments with primary focus on quality. Qualifications - External A Bachelors degree in any stream Good Communication skills – Written and Verbal Eye for detail – The incumbent is expected to complete the E2E customer due diligence review for a customer profile (including customer outreach) by partnering with different teams like the Quality team, Process advisory team, FCC, Relationship Mangers as appropriate to identify any financial crime risk exposure. Ability to meet committed deadlines to remediate the assigned customer portfolio in line with the agreed book of work (BOW) in a challenging environment. Ability to learn quickly and adapt to evolving and changing priorities. Procedures change frequently; selected candidates are expected to implement the changes immediately with minimal re-training. Ability to identify gaps in the process and recommend changes to streamline the process Is self-motivated to achieve quality and production targets in line with the department/individual goals Willing to work a flexible schedule to accommodate business needs Working knowledge of MS Excel – Ability to create reports and interpret data Knowledge of WPB KYC Ops (Essential) Knowledge of INM WPB KYC Ops (Desirable)