Hello.. Greetings from Mayflower Language services Pvt ltd (Data Mundi) we have requirement for Guidewire Digital Portals developer. As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments, identifying high-level customer requirements, and developing business solutions to achieve the vision. You will also develop business cases to realize these opportunities. Roles Responsibilities: - Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead current state assessments to identify business value opportunities- Define high-level customer requirements- Develop business solutions and structures to realize opportunities Professional Technical Skills: - Must To Have Skills: Proficiency in Guidewire Digital Portals- Strong understanding of business architecture principles- Experience in developing business cases for vision realization- Knowledge of customer requirement analysis- Ability to lead current state assessments Additional Information: - The candidate should have a minimum of 5 years of experience in Guidewire Digital Portals- This position is based at our Bengaluru office- A 15 years full-time education is required Duration: 6 Months (may extend) on Mayflower Language services Pvt Ltd Location: Koramangala, Bangalore Pls share your updated resume to bhargavi.dr@datamundi.ai
Hi, Greetings from Datamundi.ai! We have a requirement for a Full time contractual role - French Technical support for one of our MNC clients. Please find below Job description: Role: French Technical Support Languages : French, B2 or C1 Experience: 3+ years Timings: rotational shifts and rotational weekoffs (5 days work and 2 days weekoffs) Duration: On going (6 months under the payroll of Datamundi.ai (probation), May extend based on project progress and performance) Location: Gurgaon, Clients Office (Exact location will be confirmed post interview) Budget: 5-8 LPA (based on last CTC) Interview Process: Language interview/Manager interview/HR interview Employment: Employee of Mayflower Language Services Pvt Ltd (Datamundi.ai). Mode: Work From Office, Gurgaon Job Description: Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide efficient Service Desk Voice Support. - Utilize French Language skills effectively. - Maintain client satisfaction through prompt and effective communication. - Troubleshoot technical issues and provide timely resolutions. - Document and escalate complex issues for further analysis. Professional & Technical Skills: - Must To Have Skills: - Proficiency in Service Desk Management, Service Desk Voice Support, French Language - Strong understanding of IT service management principles. - Experience in troubleshooting software and hardware issues. - Knowledge of remote desktop applications and help desk software. - Excellent communication and customer service skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required.
Conduct high volume outbound calls to screen candidates Send emails and texts to applicants in the onboarding process to prepare for their first day Conduct follow up calls monitor text and email responses as needed to assist with follow up questions and responses Respond efficiently and accurately to candidates explaining Engage in active listening with candidates confirming and or clarifying information and deescalating as needed Complete hiring process end to end in Workday Educate Applicants on onboarding process Extend offers to candidates Update client system with notes and outcome of actions completed It would be value add if you are proficient in: Workday Excel What are we looking for: French Speaking/bi-lingual Primary Skill - Candidate Interviewing - P2 Ability to manage time efficiently Skills Description: The process of evaluating and assessing potential candidates for a job or position within an organization which involves asking questions, discussing qualifications and experience, and gauging the suitability of the candidate for the role based on their skills, competencies, and cultural fit with the company. Process Description: Conducting a high volume of outbound calls to candidates for screening, obtaining required documentation prior to onboarding, following up on pending tasks and reminders for interview and assessment appointments to move candidates forward to hire. Offering Description: Improve workforce performance and productivity and boosts business agility by staffing to meet volume and business demands