Jewellery Assistant Store Manager

Job Title:

Location:

Role Summary:

Assistant Store Manager

Key Responsibilities:

• Assisting Branch Manager.

• Lead daily store operations and ensure seamless functioning of all departments
  
• Manage and motivate a team of sales executives, cashiers, and support staff
  
• Deliver outstanding

  customer service

  and handle client queries, feedback, and escalations
• Ensure high levels of

  customer satisfaction

  through a personalized shopping experience
• Monitor inventory, stock levels, shrinkage, and implement

  retail loss prevention

  strategies
• Maintain visual merchandising and uphold brand standards across the store
  
• Drive sales by analyzing performance data and implementing action plans to achieve targets
  
• Train and develop team members for product knowledge, soft skills, and selling techniques
  
• Ensure compliance with company policies, safety procedures, and operational checklists
  
• Liaise with Head Office teams for marketing, HR, accounts, and stock replenishment
  
• Prepare and present reports related to sales performance, manpower, and customer feedback
  

Required Qualifications and Skills:

• Proven experience (minimum 5 years preferred)
  
• Strong background in

  customer service

  and

  retail operations

• Excellent

  communication and interpersonal skills

• Hands-on knowledge of

  retail loss prevention

  practices
• Strong

  leadership

  , decision-making, and team management capabilities
• Ability to handle high-pressure retail environment with professionalism
  
• Detail-oriented with strong organizational and multitasking skills
  
• Bachelor's degree in Business Administration, Retail Management, or a related field
  

• Jewellery retail experience

  is highly desirable

What We Offer:

• Opportunity to work with a century-old prestigious brand
  
• Competitive salary and incentive structure
  
• Supportive work environment and professional growth opportunities