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1.0 - 3.0 years
5 - 7 Lacs
Chennai
Work from Office
Manage bookings for flights, hotels, buses, and trains as per customer requirement Handle trip requests by: Understanding customer requirements and identifying cost-effective and efficient travel options Confirming itinerary availability Finalizing travel arrangements and complete end to end bookings for customers Ensure all bookings comply with corporate travel policies Maintain accurate records of transactions and bookings Achieve performance goals including SLA compliance, TAT, quality, AHT, FCR %, escalations %, and cost efficiency Offer customer support for travel-related queries and concerns via calls, chats, and emails and in person requests Communicate with the internal employees and stakeholders in a timely manner and provide regular insights and VOC Provide regular reports to higher management on performance, achievements, and challenges
Posted 2 weeks ago
1.0 - 2.0 years
3 - 3 Lacs
Ambala
Work from Office
1. Managing complex schedules, setting up meetings and appointments, and coordinating travel arrangements. 2. Correspondence, including drafting documents and presentations. 3. Organizing meetings, preparing agendas, taking minutes, and following Required Candidate profile 4. Booking flights, hotels, transportation, and managing itineraries. 5. Ordering supplies, maintaining office records, and managing filing systems. 6. Gathering, organizing, and disseminating
Posted 2 weeks ago
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