It System Administrator

Roles and Responsibilities

• Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organizations network.
• Establish service level agreements with end users.
• Provide end user support for all Volante employees globally.
• Manage Software and Hardware Inventory and continuously monitor licensing compliance.
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Should be Flexible to work in shifts for 24/5
• Assess, approve, and administer all equipment, hardware, and software upgrades.
• Backup and disaster recovery management.
• Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
• Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities.
• Oversee the administration/provisioning of user accounts, permissions, and access.
• Provide guidance to junior members of the team.
• Define, Measure and Meet Key Operational Metrics
• Maintain and operate IT infrastructure per established processes
• Managing Active Directory (AD) and DNS servers within the domain environment
• Handling Azure Active Directory (AAD), including user and group provisioning.
• Azure AD connector Knowledge (Hybrid Connector)
• Experienced in SSO (Single Sign-On) setup using the SAML method for various applications.
• End-to-end configuration and management of Microsoft Intune for both mobile and Windows devices.
• Implementing access control using ManageEngine and Asset Explorer for application and device-level control.
• Managing Microsoft Entra ID - Conditional access policies, Dynamic DL, Users audits logs
• knowledge of O365 mailbox management, License assignment

Experience / Education

• Minimum 4 years of experience in managing IT Infrastructure
• Computer Science or/ Engineering Graduate

Skills (Essential)

• Highly self-motivated and result driven.
• Good written and verbal communication skills.
• Experience in providing end user support in all aspects.
• Demonstrated leadership and personnel management skills.
• Strong customer service orientation.
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
• Ability to understand and deliver for organization’s goals and objectives.
• Strong problem-solving skills
• Ability to effectively listen and identify causes / symptoms
• Experience in managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc
• Strong expertise in administration of both

  Windows / Linux infrastructure

  including server and client environments
• Strong knowledge of DNS, DHCP, SVN and VMware etc
• Excellent knowledge of current protocols and standards, including Active Directory, Group Policies, MS Exchange, Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Business Continuity, Disaster Recovery.

Skills (Desirable)

• Backup and disaster recovery procedures
• Inventory and license management
• Managing networking devices (Routers / L3 Switches / Firewalls)
• MCSE Certification
• ITIL V3 Certification