5 It System Jobs

We are seeking a skilled and experienced Senior IT Support Engineer to join our IT team. This role is critical in ensuring the smooth operation of IT systems, delivering high-quality technical support, managing IT infrastructure, and maintaining robust networking environments. The ideal candidate will be proactive, technically sound, and capable of working independently and collaboratively in a fast-paced environment. ( Please apply if you are comfortable with working in rotational shits ) Key Responsibilities 1. Technical Support Provide advanced-level technical support to internal users across hardware, software, and networking issues. Troubleshoot and resolve escalated issues from Tier 1 and Tier 2 support. Maintain documentation of support processes, incident logs, and knowledge bases. Conduct root cause analysis and implement preventative measures. 2. IT Operations Monitor and maintain IT systems, including servers, storage, backup, and security systems. Oversee and manage patch management, software updates, and system upgrades. Ensure IT compliance with organizational policies, procedures, and security standards. Collaborate with vendors and service providers to ensure timely resolution of issues and procurement of IT assets. 3. Networking Maintain, monitor, and optimize the organizations LAN, WAN, VPN, and firewall infrastructure. Configure, install, and troubleshoot routers, switches, and other network devices. Ensure network security by enforcing policies and managing access controls. Conduct periodic assessments of network performance and implement improvements. Qualifications & Experience Bachelors degree in Computer Science, Information Technology, or related field. 4-7 years of experience in IT support or infrastructure roles. Strong knowledge of Windows/Mac OS, Active Directory, Microsoft 365, and virtualization technologies. Experience with networking protocols, firewalls, switches, routers, and VPNs. Certifications such as CompTIA Network+, CCNA, or Microsoft Certified: Azure Administrator Associate are a plus. Key Skills Excellent troubleshooting and analytical skills. Strong communication and interpersonal abilities. Ability to prioritize tasks and manage time effectively. Proactive mindset with a focus on continuous improvement. ( Please apply if you are comfortable with working in rotational shits )

Key Responsibilities: # 1. IT Systems Support * Assist in administering desktop computers, servers, printers, switches, and networking devices. * Support installation, configuration, and routine maintenance of IT hardware, peripherals, and software. * Perform daily system monitoring to verify the availability and health of hardware, services, and backups. * Conduct data backup operations and assist in recovery and archiving tasks in coordination with senior staff. * Implement software patches, OS updates, antivirus definitions, and IT security policies under supervision. * Perform resource optimization and report performance issues or risks to the HOD or designated seniors. # 2. Network & User Management * Support LAN/WAN infrastructure, internet/intranet systems, and resolve user-level connectivity issues. * Create, modify, and disable user accounts and access controls as per SOPs with appropriate approvals. * Monitor endpoint security and report suspicious activity or performance degradation. * Coordinate with telecom vendors on link issues and escalate unresolved problems for root cause analysis. # 3. Quality Systems & Compliance Support * Provide assistance in the administration of LIMS, eDMS, and other QC-related software applications. * Participate in preparation and updates of SOPs, protocols, job descriptions, and organograms. * Assist in preparing and reviewing qualification protocols and reports (IQ/OQ/PQ) under guidance. * Support the qualification of new or modified systems, software, and IT infrastructure. # 4. Documentation & Audit Readiness * Update asset inventories, change logs, and system documentation regularly. * Assist in handling internal and regulatory audits related to IT and Quality systems. * Support preparation of master validation plans, change control records, and impact assessments. * Coordinate with cross-functional departments and vendors for system-related compliance requirements. # 5. General Responsibilities * Attend GMP and IT training sessions as per schedule. * Support other assigned tasks based on changes in job role, departmental requirements, or project needs. * Maintain discipline, documentation integrity, and compliance in all responsibilities handled. Other Requirements: * 3 years of experience in IT support or system administration, preferably in a regulated industry. * Basic knowledge of servers, networking, Windows OS, antivirus, and backup systems. * Exposure to quality systems like LIMS, eDMS, or QMS platforms is a plus. * Good documentation, troubleshooting, and communication skills. * Willingness to learn and grow within IT infrastructure and GMP compliance domains. * Ability to follow SOPs and take direction from senior IT and QA staff. * Willing to work in a cross-functional team, support audits, and flexible to take additional responsibilities.

Job Description To support Post Disaster Need Assessment study (Study on sector specific impacts due to disasters such as floods, earthquake, landslides, erosion, cyclone, drought etc) to be conducted in the State of Assam Provide technical support for the development of web-based portal and Mobile Application, conduct field level data collection, analysis, and assessment. Engage with various stakeholders for discussions. Provide training for stakeholders. Offer technical inputs for project deliverables/components. Conduct field level inspections when necessary. Provide recommendations for recovery and Build Back Better initiatives. Qualification Criteria System Engineer IT Expert B. Tech in IT/Computer Sc. with 10 years or above experience in the field of developing IT tools/software/web tools/Mobile app etc., experience in the field of disaster risk management having experience in External Aided/multilateral agency projects and regional experience in the Northeast with knowledge of local language is desirable. Should have relevant certifications or relevant training in IT/ Softwares/ Web tools or in Project Management.

Being the go-to MEP/CIVIL person Are you considered to be the go-to person for all MEP/CIVIL matters That s what you ll be in this role. You ll manage all activities related to mechanical, engineering and plumbing in terms of planning, designing, procurement, construction, testing and commissioning, and final handover. Your task is to fully understand, collect and deliver clients MEP/CIVIL requirements. The design manager in MEP/CIVIL will depend on you to help schedule or plan establishment, value engineer, and design change management. You ll also assist the contract manager in MEP/CIVIL-related procurement and VO management. On top of that, you ll support the construction manager in MEP/CIVIL-related installation, site inspection and contractor management. Making visions come true You ll develop big ideas that will spark the effective management and successful execution of all phases of a project from initiating, designing, planning, controlling, executing, monitoring, and closing. You ll need to carefully identify and take note of our clients needs, and figure out what exactly needs to be done. This involves defining the scope of the work and expected outcome, while also detailing all the necessary objectives to get there. While you do all of these, you ll need to keep tabs on company resources used in the projects, and to allocate these resources to complete the project within the budget. You ll also need to help clients organize and analyze all tender and procurement for all contractors and suppliers; and represent them from the beginning to the end of a project. Building strong teams and business reputation One of your priorities will be to produce high-performing teams that drive successful project execution. You ll also represent and promote the company throughout projects and in pursuit of more project opportunities. Keeping risks at bay How do you deal with risks You ll need to identify any potential risks in the MEP/CIVIL field and report them to the Project Manager. It will be critical to design a risk management and solution provision, particularly to identify health & safety issues. You will understand why this is your responsibility. Sound like you To apply you need to be: An MEP/CIVIL pro You have a degree in MEP/CIVIL engineering-related discipline or related field, and five years of combined educational and work experience. You also need to have sufficient experience in construction site management, as well as a strong understanding of all aspects of development management including, financial appraisal, risk management, negotiation, etc. Do you have a strong background of all aspects of MEP/CIVIL-related management including the development of MEP/CIVIL project plan and procedures and construction schedules Are you familiar with HVAC, electrical engineering, and BMS Do you have knowledge of security system, AV system, and IT system If your answers are yes, let s talk. A business savvy leader who can walk the talk You understand the business well enough, particularly in terms of the systems and tools to use, the best practices and the safety requirements. You re also knowledgeable of key industries and local market, with the real estate and construction business above all. You also have a basic understanding of the key drivers that push the projects forward, while also considering the client s business requirements. You ll back up your business know-hows with the necessary communication skills, as you need to regularly do business development presentations to potential clients in both English and Chinese. You ll also manage site activities, negotiate with contractors, review the legal aspects of contracts, contribute to market analysis, and manage change orders. A flexible leader with superb interpersonal skills Are you a people person with superb interpersonal skills You ll need to create a proactive working environment that not only motivates your employees, but also encourages them to maintain good relationship with clients, communicate effectively with each other, and contribute enthusiastically to the project. You also need to be a results-oriented leader with good problem-solving skills, as well as someone who can nurture positive relationships with all stakeholders involved, including your team members and clients.

Job Summary: We are seeking a proactive and customer-focused IT Help Desk Technician to provide first-level support to internal teams. This role involves handling technical queries, responding to emails, assisting in resolving hardware/software issues, and coordinating with global teams. Key Responsibilities: Respond to and resolve technical queries from employees via email, phone, or ticketing system. Log, track, and document help desk interactions using standard procedures. Provide basic troubleshooting support for hardware, software, and network issues. Maintain documentation for common technical issues and resolutions. Coordinate with global teams in Europe and the USA for issue resolution and updates. Assist with onboarding/offboarding IT setup tasks. Support in maintaining IT inventory records. Prepare and share basic IT usage and issue reports when required. Ensure timely resolution of support requests in line with internal SLAs. Required Skills: Proficiency in Microsoft Excel, Word, and PowerPoint. Strong written and verbal communication skills in English. Ability to compose and respond to detailed technical emails. Organized and able to manage multiple support requests efficiently. Basic understanding of IT systems, hardware, and software environments. Preferred Skills: Ability to troubleshoot and resolve technical issues independently. Prior experience in technical support/helpdesk role is an advantage. Experience coordinating with international teams across different time zones. Familiarity with IT service desk tools or ticketing systems. Experience: Minimum 2-4 years of relevant work experience in an IT support/help desk role. Qualification: Graduate in Computer Applications or any relevant IT field.