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Healthcare Operations Management

Healthcare Operations Management specializes in optimizing operational efficiency within healthcare systems, focusing on process improvement, cost reduction, and enhancing patient care.

12 Job openings at Healthcare Operations Management
Sales Executive Kolkata,Mumbai (All Areas) 4 - 7 years INR 5.0 - 7.0 Lacs P.A. Hybrid Full Time

We are seeking a motivated and results-driven Sales Executive to manage and grow our sales portfolio in the Indian publishing market. The role involves promoting our publications to bookstores, academic institutions, libraries, distributors, and online platforms while building strong client relationships. This is only for candidates who are from Mumbai. Role & responsibilities Develop and execute sales strategies to meet and exceed revenue targets. Identify and establish new sales channels including bookstores, schools, colleges, libraries, and corporate clients. Maintain and grow relationships with existing clients and partners. Pitch new titles, backlist, and promotional offers to clients. Coordinate with the marketing and editorial teams for campaign alignment and product knowledge. Track and analyze sales data, market trends, and competitor activities. Attend book fairs, industry events, and exhibitions to network and promote our publications. Provide timely feedback to management regarding client needs and market conditions. Requirements Bachelor's degree in Business, Marketing, English Literature, Mass Communication, or a related field. 4-7 years of sales experience in the publishing, media. Strong communication and negotiation skills. Passion for books and the publishing industry. Willingness to travel extensively across regions. Proficiency in MS Office and CRM software. Preferred Qualifications: Knowledge of regional languages and publishing trends in India. Experience dealing with institutional sales (schools, colleges, libraries). Familiarity with digital publishing and online book platforms.

Team Lead Noida 6 - 11 years INR 7.0 - 12.0 Lacs P.A. Work from Office Full Time

Job description Job Title: Team Lead Medical Coding (HCC) Location: Noida Employment Type: Full-time Role Overview: We are seeking an experienced Team Lead Medical Coding (HCC) to join our team. The ideal candidate will have 7-12 years of expertise in Hierarchical Condition Categories (HCC) and ICD-10/CPT guidelines. Key Responsibilities: Lead and mentor a team of medical coders, ensuring accuracy and compliance with coding guidelines. Ensure adherence to ICD-10-CM, CPT, and CMS guidelines. Are interested in being part of a team dedicated to delivering quality work. Collaborate with internal teams to enhance coding accuracy and efficiency. Stay updated with regulatory changes and industry best practices. Maintain a high degree of professional and ethical standards. Focusing on continuous improvement by working on projects that enables customers to arrest revenue leakage while being in compliance with the standards. Requirements: Proven experience in a Team Lead role is required. 7+ years of medical coding experience, with expertise in HCC risk adjustment coding. Certified in CPC, CRC, or equivalent AAPC/AHIMA certification. Strong knowledge of ICD-10, CPT, and CMS-HCC guidelines. Experience in team management, quality audits, and process improvement. Excellent analytical and communication skills. If you are a detail-oriented professional with leadership skills and a strong background in HCC medical coding, apply now!

Quality Auditor Noida,Delhi / NCR 3 - 6 years INR 3.0 - 8.0 Lacs P.A. Work from Office Full Time

Job Title: Quality Auditor Medical Coding (HCC) Location: Office-Based Experience Required: 3–6 Years Employment Type: Full-Time Roles & Responsibilities Review and audit coded medical charts to ensure accuracy, completeness, and compliance with ICD-10 and CPT guidelines. Conduct quality audits specifically for HCC-coded charts , ensuring adherence to CMS risk adjustment coding requirements. Identify documentation gaps, coding errors, and trends across multi-specialty charts (e.g., E/M, ED) Work closely with the coding team to provide constructive feedback and training based on audit findings. Maintain audit records and prepare quality reports reflecting coder performance and compliance issues. Support the development of corrective and preventive action plans (CAPA) to address audit findings. Assist in maintaining client-specific coding accuracy benchmarks, typically 96% or higher , and support continuous improvement efforts. Stay updated with ICD-10, CPT, CMS, and payer-specific guidelines , and ensure coders are updated on changes. Requirements Only those candidates may apply who: Have 3 to 6 years of experience in medical coding and/or chart auditing. Have hands-on experience in HCC coding ; experience with multi-specialty coding is also acceptable. Possess strong expertise in ICD-10-CM guidelines and application across various specialties. Certified in CPC, CRC, COC, or CCS or equivalent AAPC/AHIMA certification. Have experience in reviewing coded charts for quality and providing performance feedback. Are proficient in Microsoft Office tools (especially Excel and Word). Maintain a high level of professional integrity, attention to detail, and a commitment to quality standards.

Manual Tester Noida 2 - 4 years INR 3.5 - 6.0 Lacs P.A. Work from Office Full Time

Job Title: Manual Testing QA Location: Noida Job Type: Full-time Experience: 2-3 years in manual testing Job Description: We are seeking a detail-oriented and experienced Manual Testing QA to join our dynamic team. As a Manual Testing QA, you will be responsible for ensuring the quality of our software applications through manual testing processes. You will collaborate closely with our development team to understand product requirements and execute test cases to identify bugs, usability issues, and other areas of improvement. Key Responsibilities: Execute test cases (manual) and analyze results to ensure functionality and adherence to specifications Identify, isolate, and document bugs thoroughly and clearly Proven expertise in API testing, encompassing a deep understanding of API endpoints, various request methods, data structures (e.g., JSON, XML), and authentication protocols. Collaborate with cross-functional teams to understand project objectives, gather requirements, and define test strategies Participate in test plan reviews, requirement reviews, and design reviews Develop and maintain test cases and test documentation Perform regression testing, smoke testing, and sanity testing as needed Work with developers to reproduce issues and verify fixes Skills and Qualifications: Bachelors degree in Computer Science, Engineering, or a related field (or equivalent work experience) 2-3 years of experience in manual software testing Solid understanding of software QA methodologies, tools, and processes Experience with test case management tools (e.g., Jira, TestRail) Strong analytical and problem-solving skills Excellent communication and collaboration skills Ability to work effectively in a fast-paced environment Preferred Qualifications: US Healthcare Knowledge or experience ISTQB certification or similar QA certifications Experience with Agile/Scrum development methodologies Knowledge of automated testing tools and techniques

Senior IT Support Engineer (Rotational) Noida 3 - 7 years INR 4.0 - 7.0 Lacs P.A. Work from Office Full Time

We are seeking a skilled and experienced Senior IT Support Engineer to join our IT team. This role is critical in ensuring the smooth operation of IT systems, delivering high-quality technical support, managing IT infrastructure, and maintaining robust networking environments. The ideal candidate will be proactive, technically sound, and capable of working independently and collaboratively in a fast-paced environment. ( Please apply if you are comfortable with working in rotational shits ) Key Responsibilities 1. Technical Support Provide advanced-level technical support to internal users across hardware, software, and networking issues. Troubleshoot and resolve escalated issues from Tier 1 and Tier 2 support. Maintain documentation of support processes, incident logs, and knowledge bases. Conduct root cause analysis and implement preventative measures. 2. IT Operations Monitor and maintain IT systems, including servers, storage, backup, and security systems. Oversee and manage patch management, software updates, and system upgrades. Ensure IT compliance with organizational policies, procedures, and security standards. Collaborate with vendors and service providers to ensure timely resolution of issues and procurement of IT assets. 3. Networking Maintain, monitor, and optimize the organizations LAN, WAN, VPN, and firewall infrastructure. Configure, install, and troubleshoot routers, switches, and other network devices. Ensure network security by enforcing policies and managing access controls. Conduct periodic assessments of network performance and implement improvements. Qualifications & Experience Bachelors degree in Computer Science, Information Technology, or related field. 4-7 years of experience in IT support or infrastructure roles. Strong knowledge of Windows/Mac OS, Active Directory, Microsoft 365, and virtualization technologies. Experience with networking protocols, firewalls, switches, routers, and VPNs. Certifications such as CompTIA Network+, CCNA, or Microsoft Certified: Azure Administrator Associate are a plus. Key Skills Excellent troubleshooting and analytical skills. Strong communication and interpersonal abilities. Ability to prioritize tasks and manage time effectively. Proactive mindset with a focus on continuous improvement. ( Please apply if you are comfortable with working in rotational shits )

Marketing Operations and Business Associate Noida 1 - 3 years INR 3.0 - 5.5 Lacs P.A. Hybrid Full Time

Designation: Marketing Operations and Business Associate Location: [Noida] Experience: 1-3 years About BluOne Ink: We are a dynamic and purpose-driven publishing house committed to producing high-quality, culturally resonant literature across genres. With a blend of legacy and innovation, BluOne Ink brings together strong editorial values with sharp business strategy to publish impactful books and grow our reach across India and beyond. Job Summary: BluOne Ink is seeking a detail-oriented and proactive Associate to support our marketing operations and business initiatives. Youll assist in campaign execution, data management, and distribution coordination, playing a key role in the day-to-day functions of our publishing and sales efforts. This is a great opportunity to learn and grow in a dynamic, creative environment. Key Responsibilities: Manage and update book listings on Amazon, Flipkart, and company website with correct details like pricing, categories, and availability. Coordinate creation and upload of A+ content, product descriptions, and marketing creatives, ensuring brand tone and SEO alignment. Draft and proof communications like author updates, vendor emails, retailer messages, and internal sales briefs and help with newsletters and marketing campaign messages. Plan and organize events like book launches, literary festivals, webinars, and team showcases, including all logistics. Coordinate with printing/distribution vendors (Manipal & Repro) for file uploads, ISBN tagging, corrections, and approvals. Apply for and manage ISBNs for all book formats and keep logs up to date. Act as the coordination point between editorial, design, sales, marketing, and production teams. Ensure smooth coordination between departments like Sales, Dispatch, and Accounts. Join planning meetings and follow up on action items. Do research on competitors, market trends, sales platforms, and reader behavior to guide marketing. Help sales team by sharing catalogues, AI sheets, stock updates, and promo material. Keep CRM updated with customer, author, and vendor details. Work with marketing to plan monthly social media posts and schedule promotions. Coordinate with reviewers for book content and feedback. Manage timelines with vendors like Repro and Manipal to close tasks quickly and with minimal follow-up. Connect with Amazon and Flipkart teams to fix listing or content issues, A+ page reflection, and approval delays. Ensure all publishing tasks run smoothly and finish on time, with minimal errors and high team satisfaction. Requirements: Bachelors degree in Marketing, Communications, or a related field 1-3 years of experience in publishing, marketing operations, e-commerce coordination, or project management Excellent written and verbal communication skills for business correspondence and content support Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, and website CMS tools (e.g., WordPress) Basic understanding of HTML for editing/uploading content and A+ pages Strong skills in Excel, Google Workspace, and CRM tools Ability to manage multiple deadlines and coordinate with cross-functional teams Detail-oriented, process-driven, and proactive in task execution Familiarity with social media and digital marketing platform Preferred Qualifications: Background in content management or publishing operations. Prior experience coordinating with vendors, authors, or external partners

Recruiter noida 0 - 2 years INR 3.5 - 4.5 Lacs P.A. Work from Office Full Time

We're Hiring Talent Integration Specialist We believe that great people build great companies and we’re looking for a passionate Talent Acquisition Specialist to help us do just that! If you're someone who loves connecting with talent and shaping meaningful employee experiences, this role is for you. Your Role Will Cover: Recruitment; finding the right fit beyond the tech world Employee Engagement ; driving initiatives to create an inspired workplace Guard and Promote the Culture of the Ecosystem Create Delightful, People-oriented Experiences Location: Noida Experience: 0-2 Years Let’s shape the future, together!

Payment Posting Executive noida 1 - 6 years INR 3.0 - 5.5 Lacs P.A. Work from Office Full Time

Role Overview: We are looking for a detail-oriented Payment Posting Associate to join our team. The role involves accurately posting payments, adjustments, and denials to patient accounts in line with payer remittances, ensuring reconciliation, and supporting overall revenue cycle efficiency. Key Responsibilities: Post insurance and patient payments, adjustments, and denials into the billing system accurately and timely. Review and reconcile deposits with ERA/EOBs and bank statements. Identify posting discrepancies and work with AR/denial teams for resolution. Maintain accuracy in patient accounts and ensure compliance with US healthcare billing standards. Generate and maintain daily/weekly payment posting reports. Escalate unresolved issues promptly to the team lead/manager. Requirements: 1-3 years of experience in payment posting within US Healthcare/RCM. Strong knowledge of EOBs, ERAs, adjustments, and denials. Familiarity with medical billing systems and MS Excel. Good analytical and problem-solving skills. Attention to detail with ability to meet deadlines. Preferred Skills: Experience with multiple practice management/EMR systems. Knowledge of basic AR follow-up and denial management.

Human Resource Associate noida 1 - 2 years INR 1.0 - 3.5 Lacs P.A. Work from Office Full Time

Designation: HR Associate Experience: 0-2 Years Location: Noida (Sector 136) Shift Time : Night Shift About BluOne BluOne is a multinational ecosystem of conscious businesses across healthcare, publishing, research, design, technology, marketing, and talent management. We believe in excellence and exist to help create a positive impact in the world. Every person in our team is an integral part of our system and our vision. We like people to grow with us, and we go the extra mile to provide our teams with experiential learning, a delightful work environment, and all other means necessary for them to grow not just as professionals but as human beings. Job Summary: We are looking for a detail-oriented and enthusiastic HR Associate to support the HR team in managing day-to-day HR operations. This role will primarily focus on HR administration, employee support, and compliance coordination , ensuring smooth execution of HR processes and employee lifecycle management. Key Responsibilities: HR Operations & Administration Maintain and update employee records, HRIS, and documentation. Assist in preparing offer letters, contracts, and HR correspondence. Support onboarding and offboarding processes to ensure seamless transitions. Coordinate attendance, leave management, and payroll inputs. Assist in statutory compliance by maintaining accurate records and supporting audits. Manage vendor coordination related to HR services. Employee Engagement & Support Act as the first point of contact for employee queries and grievances, escalating where necessary. Coordinate employee engagement initiatives, events, and HR communications. Provide support in policy implementation and HR best practices. Contribute to building a positive, transparent, and compliant workplace culture. Qualifications: Bachelors degree in Human Resources, Business Administration, or a related field. 1- 2 years of experience in HR operations, payroll, or administration (internship/fresher experience acceptable). Basic understanding of HR processes, labour laws, and compliance requirements. Proficiency in MS Office and familiarity with HRIS/Payroll systems is preferred. Strong organizational, interpersonal, and communication skills. Ability to handle confidential information with discretion. Willing to do night shifts

QA Team Lead, AR noida 6 - 10 years INR 5.0 - 10.0 Lacs P.A. Work from Office Full Time

Job Title: QA, Team Lead AR Location: Noida, Sector 136 Experience Required: 79 Years Employment Type: Full-Time Department: AR About the Role: We are seeking an experienced and quality-focused QA Team Lead AR to lead a team of Quality Analysts and ensure the accuracy, consistency, and compliance of AR processes. The ideal candidate will be responsible for overseeing audit activities, maintaining performance benchmarks, and implementing process improvement strategies that contribute to operational excellence and client satisfaction. Key Responsibilities: Lead and manage a team of Quality Analysts supporting AR operations. Monitor overall quality performance of the AR department, including call audits, documentation, and compliance adherence. Develop, review, and maintain quality audit frameworks, scorecards, and SOPs. Identify trends in audit findings and collaborate with Operations, Training, and Process teams to address root causes. Drive continuous improvement initiatives based on audit insights and performance data. Provide coaching and feedback to QA Analysts and AR team members to improve quality standards. Conduct regular quality calibration sessions with internal teams and stakeholders. Prepare and present quality reports and dashboards to senior management and clients. Ensure compliance with HIPAA regulations and other healthcare documentation standards. Stay updated with changes in payer policies, industry guidelines, and audit methodologies. Skills & Qualifications: 7–9 years of experience in AR operations with at least 2–3 years in a QA leadership role. Strong understanding of AR and denial management processes within US healthcare/RCM. Proven ability to lead quality assurance initiatives and manage a team. Excellent knowledge of denial codes (CO, PR, OA, PI) and payer-specific policies. Experience in preparing quality audits, trackers, dashboards, and client-facing reports. Strong analytical, decision-making, and process enhancement skills. Hands-on experience with AR/RCM software such as Epic, eClinicalWorks (ECW), and Change Healthcare . Proficiency in MS Office tools (especially Excel, Word, and PowerPoint). Exceptional communication, interpersonal, and team management skills. The ability to work in a fast-paced environment with tight deadlines. Preferred Qualifications: Quality certifications such as Six Sigma Yellow/Green Belt, Lean Management, or similar. Prior experience working directly with US clients or handling client escalations.

HR Manager noida 10 - 20 years INR 12.0 - 15.0 Lacs P.A. Work from Office Full Time

Job Title: Deputy Manager/Manager Location: A-76, Noida, Uttar Pradesh, 201305 Department: Talent Reports To: Head of People and Purpose Job Type: Full-time Job Summary We are seeking an accomplished HR leader to join our team as HR Manager . This role requires deep expertise in payroll governance, employee relations, performance management, compliance oversight, and HR audits, with advanced proficiency in HRIS platforms. The ideal candidate will combine strategic HR leadership with hands-on operational execution, ensuring both compliance excellence and employee satisfaction in a high-performance, compliance-driven environment. Key Responsibilities Payroll & HRIS Management Lead end-to-end payroll operations, ensuring accuracy, timeliness, and statutory compliance. Administer and optimize HRIS platforms (for workflow efficiency, data accuracy, and reporting. Partner with Finance and Compliance to reconcile payroll data and maintain audit readiness. Employee Relations & Grievance Handling Serve as the senior escalation point for employee grievances, ensuring fair and legally compliant resolutions. Conduct investigations, prepare detailed reports, and enforce corrective measures. Foster a transparent and trust-based work culture through proactive engagement. Performance Management & KPI Tracking Drive annual and mid-year performance appraisal cycles, ensuring alignment with business goals. Define, monitor, and report HR KPIs to measure productivity, engagement, and retention. Support managers in executing performance improvement plans (PIPs). Compliance Oversight & HR Audits Ensure adherence to Indian labour laws, US healthcare regulations, and HIPAA requirements. Lead internal and external HR audits with zero non-compliance findings. Maintain audit-ready documentation across all HR processes. Workforce Planning & Recruitment Collaborate with business leaders to forecast manpower requirements. Lead recruitment for senior and mid level positions, ensuring cultural and role alignment. Qualifications Bachelors/Masters degree in Human Resources, Business Administration, or related field. Minimum 10 years of progressive HR experience, with at least 5 years in a leadership role within RCM or healthcare outsourcing preferred. Proven expertise in payroll governance, grievance handling, performance management, compliance, and audits. Hands-on experience with HRIS platforms such as Keka and Workday. Strong knowledge of Indian labor laws, US healthcare compliance, and HIPAA regulations. Excellent leadership, communication, and stakeholder management skills. Core Competencies Strategic HR leadership with operational precision. High integrity, confidentiality, and professionalism. Data-driven decision-making and strong analytical skills. Ability to thrive in a fast-paced, compliance-driven environment.

Senior Designer / Senior Communication Designer - Freelance noida,greater noida,delhi / ncr 5 - 8 years INR 6.0 - 12.0 Lacs P.A. Hybrid Full Time

What we're looking for? We're seeking a detail-oriented Senior Designer / Senior Communication Designer to drive creative excellence across all visual communication touchpoints. This role requires a seasoned design professional with a strong foundation in graphic design , communication design , UI , and branding , along with a knack for managing complex projects and leading cross-functional design initiatives. You will collaborate closely with marketing , product , and business teams to bring our brand and message to life. Key Responsibilities: Lead and execute end-to-end design projects, including UI design , branding , marketing collaterals , presentations , and campaigns . Translate business goals and marketing strategies into compelling visual assets that reflect the brands personality and purpose. Ensure consistency across all visual touchpoints while maintaining and evolving brand guidelines. Work closely with cross-functional stakeholders (marketing, product, growth, leadership) to understand requirements and deliver impactful design solutions . Oversee timelines, resources, and workflows to ensure projects are delivered on time and meet high quality standards. Manage external vendors , freelancers , or agencies when required, ensuring brand alignment and creative consistency . Present concepts and designs to stakeholders and confidently advocate for design choices. Required Skills and Qualifications: 5-8 years of hands-on design experience in communication design , UI/UX , and branding preferably in fast-paced, high-growth environments. Strong portfolio demonstrating expertise in visual storytelling , UI design , branding , and multi-channel marketing campaigns. Proven experience leading design projects from concept to execution. Proficiency in design tools like Adobe Creative Suite , Figma , Sketch , etc. Solid understanding of design systems , visual hierarchy , typography , and color theory . Excellent project management and organizational skillsable to prioritize and juggle multiple projects with ease. Strong communication and stakeholder management skills. Experience working in collaboration with marketing and product teams. You can share your details to this link as well: https://airtable.com/appC9YrZUGcmEGQEJ/shriBM6tCusFC68Sj