IT Support Specialist

Role Summary

We are looking for a motivated and detail-oriented *E-commerce / Online Sales Executive* to join our digital team. You will be responsible for managing the company’s online sales platforms, ensuring a seamless customer experience, and supporting the growth of our e-commerce channels. This role is perfect for someone who understands digital commerce and wants to grow in the fashion and lifestyle sector.

Key Responsibilities

* Manage product listings across the company’s website and other e-commerce platforms (titles, descriptions, pricing, images).

* Monitor and update inventory to ensure accurate stock visibility.

* Process online orders, coordinate with the logistics/warehouse team for smooth dispatch and delivery.

* Track customer orders, returns, exchanges, and resolve customer issues related to online purchases.

* Plan and implement online promotions, offers, product launches, and campaign activities.

* Assist the marketing team with digital promotions, including social media, email campaigns, and Google Ads.

* Analyze web traffic and sales data to suggest improvements in product visibility and conversion rates.

* Optimize the user experience (UX) of the e-commerce website — navigation, speed, mobile-friendliness.

* Coordinate with designers/photographers for visual content (product images, banners).

* Stay updated with e-commerce trends and competitor activity.

Qualification

BCA or MCA or Diploma

Experience

Minimum 2 Years of Experience

IT Support Specialist/ System Admin/ Online- sales Coordinator

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Provident Fund

Ability to commute/relocate:

• Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Deadline: 06/10/2025
Expected Start Date: 06/10/2025