IT Support Specialist

Easy Solution

1 - 3 years

3 - 5 Lacs

Noida Delhi / NCR

Posted:1 month ago| Platform:

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Skills Required

IT Support Lead Generation CRM Management Technical Support Client Interaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities Client Interaction : Handle inbound and outbound calls to assist clients with queries regarding our software and services. Lead Generation : Engage with potential clients, understand their requirements, and pass qualified leads to the sales team. Technical Support : Provide basic troubleshooting assistance over calls and guide users on software usage. Follow-ups & Customer Satisfaction : Maintain regular follow-ups with clients to ensure service satisfaction. CRM Management : Update and maintain call logs, client data, and service requests.

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Delhi Delhi

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IT Support Specialist