Cowbell

Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell s mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. Position Overview: In support of business objectives, we are actively looking for an ambitious person, who is not afraid of hard-work and embraces ambiguity when it comes, to join our Engineering Team as a Senior Software Engineer. What you will do: Work closely with product and business stakeholders to drive Product development Work closely with cross-functional teams to ensure seamless integration of front-end and back-end components Deliver high-quality, scalable, and efficient software solutions Participate in scrum ceremonies and story writing sessions Perform regular code reviews Autonomously break down ambiguous work and plot a course of action Design and implement clean software for the frontend and backend codebases Quickly and efficiently debug application code Assume technical responsibility of various complex systems Write reusable, testable, principled code What Cowbell needs from you: Proven experience (7+ years) as a backend engineer. Proven experience in designing RESTful APIs and implementing microservices architecture. 5+ years of experience in backend API development using Java 11+ and Spring Boot Strong architectural design skills, allowing you to translate problem statements into well-designed applications. Ability to effectively break down product requirements, analyze specifications, and decompose them into manageable tasks for development, ensuring a clear roadmap and successful implementation. An appreciation for clean, concise code Ability to work effectively in a fast-paced environment and manage multiple priorities Hands on experience in Kafka for building scalable, distributed, and fault-tolerant systems Familiarity with relational and NoSQL databases (e.g., Postgres, Elasticsearch) What Cowbell brings to the table: Employee equity plan for all and wealth enablement plan for select customer facing roles Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours and much more Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment Equal Employment Opportunity: We are committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUE Transparency, Resiliency, Urgency, and Empowerment we are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development. For more information, please visit https://cowbell.insure/ .

Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell s mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. Founded in 2019, Cowbell is based in the San Francisco Bay Area with employees across the U.S., Canada, U.K. and India and is backed by over 15 A.M. Best A- or higher rated reinsurance partners. Position Overview: Key Responsibilities Design and implement RAG-based systems, integrating LLMs with vector databases, search pipelines, and knowledge retrieval frameworks. Develop intelligent AI agents that automate tasks, retrieve relevant information, and improve user interactions. Work with APIs, embeddings, and multi-modal retrieval to enhance AI application performance. Optimize inference pipelines and improve LLM serving, fine-tuning, and distillation for efficiency. Stay ahead of the curve by researching and implementing state-of-the-art advancements in generative AI and retrieval techniques. Collaborate with stakeholders and cross-functional teams to understand business needs and develop impactful ML models and AI-driven automation solutions. Minimum Qualifications Masters in Computer Science, Data Science, AI, Machine Learning, or a related field (or a Bachelors degree with substantial experience). 5+ years of experience in machine learning, deep learning, and NLP for real-world applications. 1+ years of hands-on experience with LLMs and generative AI. Expertise in RAG architectures, vector search, and retrieval methods. Proficiency in Python and experience with LLM APIs (OpenAI, Hugging Face, Anthropic, etc.). Experience integrating LLMs into real-world applications (e.g., chatbots, automation, intelligent decision-making agents). Solid foundation in machine learning, statistical modeling, and AI-driven software development. Knowledge of prompt engineering, few-shot learning, and prompt chaining techniques. Strong software engineering skills, including experience with cloud platforms (AWS) and ML model deployment. Excellent problem-solving skills, communication abilities, and ability to work independently. Preferred Qualifications Proficiency in PyTorch or TensorFlow for deep learning model development. Experience in LLM fine-tuning, model compression, and optimization. Familiarity with frameworks like LangChain, LlamaIndex, or Ollama. Experience with multi-modal retrieval systems (text, image, structured data). Contributions to open-source AI projects or published research in AI/ML. What Cowbell brings to the table: Employee equity plan for all and wealth enablement plan for select customer facing roles Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours and much more Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment Equal Employment Opportunity: We are committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUE Transparency, Resiliency, Urgency, and Empowerment we are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development. For more information, please visit https://cowbell.insure/ .

Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell s mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. Your future team At Cowbell, our Platform Support team is all about making things smoother for our internal folks and API partners. We do this by bringing our A-game in technical know-how and product smarts, always keeping our users needs front and center. About The Role As a Level 3 Support Engineer II at Cowbell, you will play a crucial role in enhancing our customers experience. You will be responsible for identifying and resolving production anomalies, collaborating closely with our global team of Level 2 and Level 3 engineers to tackle complex issues. Your dedication and urgency will be key in providing timely resolutions, ensuring our platform users remain unblocked and operations run smoothly. What You Will Do: Issue Resolution: Triage and troubleshoot user-reported issues, identifying the most effective resolution path. Implement production hotfixes and data changes to unblock users and mitigate issues. Lead code enhancement initiatives to improve platform resilience and reduce critical incidents. Prioritize and manage multiple incidents and deadlines in a fast-paced environment. On-Call & Alerting: Participate in on-call rotations to triage, investigate, prioritize, and resolve critical bugs. Become proficient in setting metric-based alerts, investigating logs, and identifying fixes or escalating to appropriate service owners when necessary. Knowledge & Collaboration: Identify patterns and group similar/related issues to determine optimal resolutions. Collaborate with other teams to build and maintain Level 2 & Level 3 Knowledge Bases, Status pages, incident notes, and other internal and external platform resources. Maintain strong collaboration, communication, and interaction with all stakeholders (platform users, engineering, QA, and product teams) on support-related topics. What We Need From You: We are seeking a highly motivated and experienced Level 3 Platform Support Engineer to join our team.The ideal candidate will possess a strong technical background, excellent problem-solving abilities, and a commitment to continuous learning and growth. Education & Experience: Bachelors degree in Computer Science or a related field, or equivalent practical experience. Minimum of three years of experience with Spring Boot applications. Minimum of two years of experience with Java Microservices. Technical Skills: Demonstrated expertise in software application debugging and troubleshooting. Familiarity with technical support processes and escalation management.Proficiency with Microservices, RESTful web services, and Kafka.Experience with ELK and RDS/Postgres. Hands-on experience with continuous software deployment in containerized microservices on public cloud infrastructure. Soft Skills: Proactive and eager to learn new technologies and concepts daily.Exceptional interpersonal skills, including clear and professional written and verbal communication. Possess a responsible, reliable, confident, committed, empathetic, genuine, and helpful working style.Self-motivated, self-directed, adaptable, and capable of managing multiple tasks effectively. Strong ownership mindset, embracing both responsibility and accountability. Bonus/Nice to Have: Experience working on a Software as a Service (SaaS) product. Familiarity with continuous integration and automated testing. Prior experience with tools such as JIRA, JIRA Service Management, Fire Hydrant, Datadog, Honeycomb, Komodor, Postman, and Tableau. Knowledgeable and comfortable working with Copilot and other LLM tools to assist in troubleshooting and code fixes. What Cowbell brings to the table: Employee equity plan for all and wealth enablement plan for select customer facing roles Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours and much more Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment Equal Employment Opportunity: We are committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUE Transparency, Resiliency, Urgency, and Empowerment we are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development. For more information, please visit https://cowbell.insure/ .

Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell s mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. Job Summary: We are seeking a proactive and detail-oriented Sales & Underwriting Support Associate to join our team in Pune. This role is designed to provide critical administrative and operational support to our UK and US Sales and Underwriting teams. The ideal candidate will assist with both day-to-day tasks and long-term initiatives, helping to streamline operations, improve efficiency, and enable the sales teams to focus on strategic activities. What you will do: Maintain and update Salesforce contact records and territory assignments. Assign new leads and contacts to appropriate states and sales territories. Collaborate with partners (e.g., Keystone, ISU, Fortified) to support monthly reporting and commission tracking. Support UK renewals by generating quotes and preparing documentation for underwriter review, similar to a Renewal Account Executive (RAE). Manage policy binders and subjectivities for the UK market, filling a current gap in Underwriting Assistant (UA) support. Format and process bulk uploads on a monthly basis with precision and consistency. Conduct TOBA (Terms of Business Agreement) due diligence and facilitate onboarding for new agencies and users onto the platform. Participate in the mapping and management of agency locations within internal platforms to support territory planning and performance analysis. What we need from you: Bachelors degree in Business Administration, Insurance, or a related field. 2-4 years of experience in sales support, underwriting operations, or a similar administrative function within the insurance or fintech sector. Familiarity with Salesforce or similar CRM systems required. Strong Excel and data formatting skills; experience with bulk data uploads is a plus. Knowledge of UK and US insurance processes is desirable but not mandatory. Skills and Competencies: Excellent attention to detail and organizational skills. Strong communication and collaboration abilities, especially across international teams. Ability to work independently, manage multiple tasks, and meet tight deadlines. Proactive problem-solving mindset with a willingness to learn. What Cowbell brings to the table: Employee equity plan for all and wealth enablement plan for select customer facing roles Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours and much more Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment Equal Employment Opportunity: We are committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUE Transparency, Resiliency, Urgency, and Empowerment we are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development. For more information, please visit https://cowbell.insure/ .

Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders" cyber risk exposures as they evolve through continuous risk assessment and continuous underwriting. In its unique AI-based approach to risk selection and pricing, Cowbell's underwriting platform, powered by Cowbell Factors, compresses the insurance process from submission to issue to less than 5 minutes. Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell's mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. Your future team At Cowbell, our Platform Support team is all about making things smoother for our internal folks and API partners. We do this by bringing our A-game in technical know-how and product smarts, always keeping our users" needs front and center. About The Role As a Level 3 Support Engineer II at Cowbell, you will play a crucial role in enhancing our customers" experience. You will be responsible for identifying and resolving production anomalies, collaborating closely with our global team of Level 2 and Level 3 engineers to tackle complex issues. Your dedication and urgency will be key in providing timely resolutions, ensuring our platform users remain unblocked and operations run smoothly. What You Will Do: Issue Resolution: - Triage and troubleshoot user-reported issues, identifying the most effective resolution path. - Implement production hotfixes and data changes to unblock users and mitigate issues. - Lead code enhancement initiatives to improve platform resilience and reduce critical incidents. - Prioritize and manage multiple incidents and deadlines in a fast-paced environment. On-Call & Alerting: - Participate in on-call rotations to triage, investigate, prioritize, and resolve critical bugs. - Become proficient in setting metric-based alerts, investigating logs, and identifying fixes or escalating to appropriate service owners when necessary. Knowledge & Collaboration: - Identify patterns and group similar/related issues to determine optimal resolutions. - Collaborate with other teams to build and maintain Level 2 & Level 3 Knowledge Bases, Status pages, incident notes, and other internal and external platform resources. - Maintain strong collaboration, communication, and interaction with all stakeholders (platform users, engineering, QA, and product teams) on support-related topics. What We Need From You: We are seeking a highly motivated and experienced Level 3 Platform Support Engineer to join our team. The ideal candidate will possess a strong technical background, excellent problem-solving abilities, and a commitment to continuous learning and growth. Education & Experience: - Bachelor's degree in Computer Science or a related field, or equivalent practical experience. - Minimum of three years of experience with Spring Boot applications. - Minimum of two years of experience with Java Microservices. Technical Skills: - Demonstrated expertise in software application debugging and troubleshooting. - Familiarity with technical support processes and escalation management. - Proficiency with Microservices, RESTful web services, and Kafka. - Experience with ELK and RDS/Postgres. - Hands-on experience with continuous software deployment in containerized microservices on public cloud infrastructure. Soft Skills: - Proactive and eager to learn new technologies and concepts daily. - Exceptional interpersonal skills, including clear and professional written and verbal communication. - Possess a responsible, reliable, confident, committed, empathetic, genuine, and helpful working style. - Self-motivated, self-directed, adaptable, and capable of managing multiple tasks effectively. - Strong ownership mindset, embracing both responsibility and accountability. Bonus/Nice to Have: - Experience working on a Software as a Service (SaaS) product. - Familiarity with continuous integration and automated testing. - Prior experience with tools such as JIRA, JIRA Service Management, Fire Hydrant, Datadog, Honeycomb, Komodor, Postman, and Tableau. - Knowledgeable and comfortable working with Copilot and other LLM tools to assist in troubleshooting and code fixes. What Cowbell brings to the table: - Employee equity plan for all and wealth enablement plan for select customer-facing roles. - Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours, and much more. - Professional development and the opportunity to learn the ins and outs of cyber insurance, cybersecurity as well as continuing to build your professional skills in a team environment. Equal Employment Opportunity: Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUE Transparency, Resiliency, Urgency, and Empowerment, we are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development. For more information, please visit https://cowbell.insure/.,

Your future team At Cowbell, our Platform Support team is all about making things smoother for our internal folks and API partners. We do this by bringing our A-game in technical know-how and product smarts, always keeping our users' needs front and center. About The Role As a Level 3 Support Engineer II at Cowbell, you will play a crucial role in enhancing our customers' experience. You will be responsible for identifying and resolving production anomalies, collaborating closely with our global team of Level 2 and Level 3 engineers to tackle complex issues. Your dedication and urgency will be key in providing timely resolutions, ensuring our platform users remain unblocked and operations run smoothly. What You Will Do: Issue Resolution: Triage and troubleshoot user-reported issues, identifying the most effective resolution path. Implement production hotfixes and data changes to unblock users and mitigate issues. Lead code enhancement initiatives to improve platform resilience and reduce critical incidents. Prioritize and manage multiple incidents and deadlines in a fast-paced environment. On-Call & Alerting: Participate in on-call rotations to triage, investigate, prioritize, and resolve critical bugs. Become proficient in setting metric-based alerts, investigating logs, and identifying fixes or escalating to appropriate service owners when necessary. Knowledge & Collaboration: Identify patterns and group similar/related issues to determine optimal resolutions. Collaborate with other teams to build and maintain Level 2 & Level 3 Knowledge Bases, Status pages, incident notes, and other internal and external platform resources. Maintain strong collaboration, communication, and interaction with all stakeholders (platform users, engineering, QA, and product teams) on support-related topics. What We Need From You: We are seeking a highly motivated and experienced Level 3 Platform Support Engineer to join our team.The ideal candidate will possess a strong technical background, excellent problem-solving abilities, and a commitment to continuous learning and growth. Education & Experience: Bachelor's degree in Computer Science or a related field, or equivalent practical experience. Minimum of three years of experience with Spring Boot applications. Minimum of two years of experience with Java Microservices. Technical Skills: Demonstrated expertise in software application debugging and troubleshooting. Familiarity with technical support processes and escalation management.Proficiency with Microservices, RESTful web services, and Kafka.Experience with ELK and RDS/Postgres. Hands-on experience with continuous software deployment in containerized microservices on public cloud infrastructure. Soft Skills: Proactive and eager to learn new technologies and concepts daily.Exceptional interpersonal skills, including clear and professional written and verbal communication. Possess a responsible, reliable, confident, committed, empathetic, genuine, and helpful working style.Self-motivated, self-directed, adaptable, and capable of managing multiple tasks effectively. Strong ownership mindset, embracing both responsibility and accountability. Bonus/Nice to Have: Experience working on a Software as a Service (SaaS) product. Familiarity with continuous integration and automated testing. Prior experience with tools such as JIRA, JIRA Service Management, Fire Hydrant, Datadog, Honeycomb, Komodor, Postman, and Tableau. Knowledgeable and comfortable working with Copilot and other LLM tools to assist in troubleshooting and code fixes.

As a Level 3 Support Engineer II at Cowbell, your primary responsibility will be to enhance our customers" experience by identifying and resolving production anomalies. You will collaborate closely with our global team of Level 2 and Level 3 engineers to address complex issues, ensuring timely resolutions and smooth operations for our platform users. Your dedication and sense of urgency will be crucial in unblocking users and maintaining platform functionality. Your duties will include triaging and troubleshooting user-reported issues, implementing production hotfixes, and leading code enhancement initiatives to improve platform resilience. You will need to manage multiple incidents and deadlines in a fast-paced environment, prioritizing effectively to ensure efficient issue resolution. Participation in on-call rotations will be required to investigate and resolve critical bugs promptly. You will develop proficiency in setting metric-based alerts, analyzing logs, and collaborating with service owners when necessary to address issues effectively. In terms of knowledge and collaboration, you will be expected to identify patterns in reported issues, collaborate with other teams to maintain knowledge bases and platform resources, and communicate effectively with stakeholders across the organization. To excel in this role, you should have a Bachelor's degree in Computer Science or a related field, with at least three years of experience in Spring Boot applications and two years of experience in Java Microservices. Technical skills required include expertise in software application debugging, familiarity with support processes, and proficiency in Microservices, RESTful web services, Kafka, ELK, and RDS/Postgres. Experience with continuous software deployment in containerized microservices on public cloud infrastructure is also essential. Soft skills such as proactive learning, exceptional interpersonal communication, responsibility, reliability, adaptability, and strong ownership mindset are highly valued. Bonus points if you have experience in SaaS products, continuous integration, automated testing, and familiarity with tools like JIRA, Datadog, Postman, and Tableau. If you are self-motivated, eager to learn, and possess the technical and interpersonal skills necessary to excel in a dynamic support environment, we would love to have you join our team at Cowbell.,

In this critical role, you will oversee the financial operations of our subsidiaries in India, Canada, and the U.K. and work closely with the U.S. team by maintaining accurate records, ensuring compliance, and providing financial insights. You will play a crucial role in supporting the organization by ensuring the company’s accounting operations run smoothly, and will have the opportunity to expand and grow your role as the company scales. What you will do : Financial Record Keeping: Maintain and update accounting records, including the general ledger. Ensure accuracy and completeness of financial transactions. Bank Reconciliation: Regularly reconcile bank statements to verify accuracy. Investigate and resolve discrepancies promptly. Balance Sheet Reconciliations: Keep balance sheet accounts clean and up-to-date. Perform regular reconciliations for accuracy. Fixed Assets and Prepaid Schedules: Update and maintain the fixed assets register. Manage prepaid expenses and ensure proper accounting. Intercompany Transactions: Handle financial transactions between the international subsidiaries and other entities within the organization. Ensure proper documentation and compliance. Cash Flow Projections: Prepare cash flow forecasts based on historical data and future plans. Monitor liquidity and recommend actions as needed. Month-End and Year-End Closes: Lead closing processes, including accruals and adjustment journal entries. Conduct flux analysis to identify trends and anomalies. Stakeholder Communication: Independently engage with internal and external stakeholders, including auditors, regarding financial matters. Research and interpret data to address inquiries. Compliance and Tax Filings: Ensure adherence to rules, regulations, and timely tax filings. Collaborate with tax professionals as needed. Process Improvement and Documentation: Continuously enhance financial processes and controls. Document procedures and best practices. Professional Development: Stay informed by participating in educational opportunities, reading industry publications, and networking. Engage with professional organizations to expand your knowledge base. Provide day-to-day supervision, guidance and mentoring to team members. What Cowbell needs from yo u :Bachelor Degree in Accounting or related field required: Masters preferred .5+ years of relevant India, US & UK accounting experienc eUS & UK GAAP experienc eNetsuite, Snowflake, and Salesforce experience is a plu sInsurance accounting experience is a plu sStatutory accounting require dExcellent written and verbal communication skill sDetail-oriente dExperience creating and managing procedures and documentatio nFlexible and open to change, innovation, and new informatio nHigh level of organization and a willingness to problem-solv eSense of urgency and mission-driven and must know how to manage pressure .

As a part of Cowbell's innovative team in the field of cyber insurance, you will play a crucial role in designing and implementing RAG-based systems, integrating LLMs with vector databases, search pipelines, and knowledge retrieval frameworks. Your responsibilities will include developing intelligent AI agents that automate tasks, retrieve relevant information, and enhance user interactions. You will work with APIs, embeddings, and multi-modal retrieval techniques to improve the performance of AI applications. Additionally, you will be tasked with optimizing inference pipelines and enhancing LLM serving, fine-tuning, and distillation for efficiency. Staying abreast of the latest advancements in generative AI and retrieval techniques will be essential, along with collaborating with stakeholders and cross-functional teams to address business needs and develop impactful ML models and AI-driven automation solutions. The ideal candidate for this position should hold a Master's degree in Computer Science, Data Science, AI, Machine Learning, or a related field (or a Bachelor's degree with significant experience). You should have at least 5 years of experience in machine learning, deep learning, and NLP for real-world applications, as well as a minimum of 1 year of hands-on experience with LLMs and generative AI. Expertise in RAG architectures, vector search, and retrieval methods is required, along with proficiency in Python and experience with LLM APIs such as OpenAI, Hugging Face, Anthropic, etc. Experience in integrating LLMs into real-world applications, solid foundation in machine learning, statistical modeling, and AI-driven software development, as well as knowledge of prompt engineering, few-shot learning, and prompt chaining techniques are also preferred qualifications. Strong software engineering skills, including experience with cloud platforms like AWS, and excellent problem-solving abilities, communication skills, and the capacity to work independently are crucial for this role. Preferred qualifications for the position include proficiency in PyTorch or TensorFlow for deep learning model development, experience in LLM fine-tuning, model compression, and optimization, familiarity with frameworks like LangChain, LlamaIndex, or Ollama, experience with multi-modal retrieval systems (text, image, structured data), and contributions to open-source AI projects or published research in AI/ML. At Cowbell, employees are offered an equity plan, wealth enablement plan for select customer-facing roles, comprehensive wellness program, meditation app subscriptions, lunch and learn sessions, a book club, happy hours, and more for professional development and growth opportunities. The company is committed to fostering a collaborative and dynamic work environment where transparency and resilience are valued, and every employee is encouraged to contribute and thrive. Cowbell is an equal opportunity employer, promoting diversity and inclusivity in the workplace and providing competitive compensation, comprehensive benefits, and continuous opportunities for professional development. To learn more about Cowbell and its mission in the cyber insurance industry, please visit https://cowbell.insure/.,

Financial Record Keeping: Maintain and update accounting records, including the general ledger. Ensure accuracy and completeness of financial transactions. Bank Reconciliation: Regularly reconcile bank statements to verify accuracy. Investigate and resolve discrepancies promptly. Balance Sheet Reconciliations: Keep balance sheet accounts clean and up-to-date. Perform regular reconciliations for accuracy. Fixed Assets and Prepaid Schedules: Update and maintain the fixed assets register. Manage prepaid expenses and ensure proper accounting. Intercompany Transactions: Handle financial transactions between the international subsidiaries and other entities within the organization. Ensure proper documentation and compliance. Cash Flow Projections: Prepare cash flow forecasts based on historical data and future plans. Monitor liquidity and recommend actions as needed. Month-End and Year-End Closes: Lead closing processes, including accruals and adjustment journal entries. Conduct flux analysis to identify trends and anomalies. Stakeholder Communication: Independently engage with internal and external stakeholders, including auditors, regarding financial matters. Research and interpret data to address inquiries. Compliance and Tax Filings: Ensure adherence to rules, regulations, and timely tax filings. Collaborate with tax professionals as needed. Process Improvement and Documentation: Continuously enhance financial processes and controls. Document procedures and best practices. Professional Development: Stay informed by participating in educational opportunities, reading industry publications, and networking. Engage with professional organizations to expand your knowledge base. Provide day-to-day supervision, guidance and mentoring to team members. What Cowbell needs from you : Bachelor Degree in Accounting or related field required: Masters preferred. 5+ years of relevant India, US & UK accounting experience US & UK GAAP experience Netsuite, Snowflake, and Salesforce experience is a plus Insurance accounting experience is a plus Statutory accounting required Excellent written and verbal communication skills Detail-oriented Experience creating and managing procedures and documentation Flexible and open to change, innovation, and new information High level of organization and a willingness to problem-solve Sense of urgency and mission-driven and must know how to manage pressure.

Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders cyber risk exposures as they evolve through continuous risk assessment and continuous underwriting. In its unique AI-based approach to risk selection and pricing, Cowbell's underwriting platform, powered by Cowbell Factors, compresses the insurance process from submission to issue to less than 5 minutes. Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell's mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. We seek a dynamic and skilled Business Development Specialist to join our team, focusing on cybersecurity services. This role will report to the VP of Resiliency Services and requires an energetic mind with a passion for sales coupled with fluency in Salesforce. The ideal candidate will possess exceptional communication skills (oral and written) and a solid understanding of go-to-market (GTM) and sales strategies to drive impactful deal closures. **Key Responsibilities:** - Assist the sales team in identifying and generating new business opportunities. - Define and execute go-to-market strategies. - Drive sales efforts for specific products. - Conduct outbound calls and emails to prospective clients. - Schedule and support meetings, demos, and follow-ups. - Maintain and update customer relationship management (salesforce) systems. - Assist in preparing sales materials, presentations, and proposals. - Support customer onboarding and account management processes. - Stay updated on product knowledge and industry trends. - Collaborate with marketing and customer success teams as needed. - Coordinate cross-functional teams, including external partners to execute sales. - Analyze performance metrics and to optimize sales effectiveness. - Identify trends and opportunities in the market to inform strategy and drive decision-making. **Qualifications:** - Bachelor's degree in Marketing, Business, Communications, or a related field. - 3-5 years of experience in a sales or biz dev role, preferably in the cybersecurity or technology sector. - Strong understanding of cybersecurity services and the security industry landscape. - Proficiency in Salesforce and sales automation tools. - Expertise in sales analytics, including the ability to extract and interpret data from platforms like Google Analytics. - Exceptional communication skills with the ability to craft clear, concise messaging. - Demonstrated project management skills, including the ability to manage multiple priorities and meet deadlines. - Strong knowledge of GTM and sales strategies, with a proven ability to align marketing initiatives with business objectives. - Highly organized, detail-oriented, and proactive problem solver. **Preferred Skills:** - Experience in cybersecurity marketing or a related field. - Knowledge of advanced data visualization tools such as Tableau or Power BI. - Certification in Salesforce.com or marketing analytics tools is a plus. **What Cowbell brings to the table:** - Employee equity plan for all and wealth enablement plan for select customer facing roles. - Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours and much more. - Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment. Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUE - Transparency, Resiliency, Urgency, and Empowerment - we are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development. For more information, please visit https://cowbell.insure/.,

Position: Engineering Manager, Products We are seeking a highly experienced and results- driven Engineering Manager with a proven track record of delivering complex technology products in fast- paced environments. This role requires strong leadership, deep technical expertise, and the ability to manage cross- functional teams across geographies. You will play a pivotal role in aligning engineering execution with business objectives and driving measurable value for stakeholders. Key Responsibilities Product Delivery & Management Lead end- to- end delivery of enterprise- scale products, ensuring scope, timeline, and quality targets are consistently met. Define delivery roadmaps, milestones, and resource allocation across multiple product lines. Proactively identify risks, dependencies, and bottlenecks, and drive resolution to keep execution on track. Technical Leadership Provide hands- on technical guidance in backend architecture, distributed systems, and cloud- native applications. Ensure adoption of coding best practices, architecture standards, and high- quality engineering processes. Partner with Staff / Principal engineers to design scalable, resilient, and secure solutions. Stakeholder Engagement Act as the primary liaison with US- based Product & Delivery leadership. Translate complex business requirements into actionable technical deliverables. Communicate status, risks, and dependencies clearly to executives and business stakeholders. Team Coordination & People Leadership Manage and mentor cross- functional teams of developers, testers, and product owners. Foster a collaborative, high- performance culture that encourages innovation and accountability. Conduct regular stand- ups, retrospectives, and career coaching sessions. Define and track performance metrics to drive continuous improvement. Process & Delivery Excellence Champion Agile and DevOps practices to improve release velocity and reliability. Leverage metrics- driven decision making to optimize engineering processes. Continuously evolve delivery frameworks to support rapid product launches. Qualifications 12+ years of experience in software engineering and delivery. 4+ years of experience in technical leadership and people management. Strong expertise in distributed systems, microservices, and event- driven architectures. Deep hands- on experience with: Core Stack: Java, Spring Boot, Apache Kafka, Elasticsearch (ELK), Kubernetes, Redis, AWS. Other Skills: CI/CD pipelines, Git, Docker, Agile/Scrum practices. Proven experience in insurance and cyber- risk domains , delivering products at scale. Excellent communication, leadership, and organizational skills. Technical Skills Mandatory: Delivery & Program Management Agile / Scrum Leadership Java, Spring Boot, REST APIs Apache Kafka, Elasticsearch, RDBMS Kubernetes, AWS Git, CI/CD Good to Have: Redis, PostgreSQL Cloud cost optimization & observability (Grafana, Prometheus) DevOps and Security best practices AI- driven tooling (Prompt Engineering, ML integrations) Domain Experience Extensive experience in Insurance & Cybersecurity product engineering . Expertise in building configurable platforms to accelerate product launches. What Cowbell brings to the table: Employee equity plan for all and wealth enablement plan for select customer facing roles Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours and much more Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment

Design and implement high-throughput, low-latency FastAPI services to handle real-time and batch workloads for data and AI applications Build data pipelines using dbt and Redshift , ensuring models are accurate, scalable, and production-ready Work with Amazon Redshift to design, tune, and maintain large-scale analytical data stores. Develop and maintain ETL/ELT workflows for ingestion, transformation, and processing of structured and semi-structured data, supporting analytics and business intelligence needs. Leverage AWS services (S3, Lambda, Glue, Step Functions, Kinesis, etc.) to build robust, cloud-native data solutions. Ensure observability, reliability, and performance tuning for APIs and data workflows handling high-volume operations. Data Integration: Work with data from a variety of sources, databases, APIs, and files to create unified datasets optimized for analytics and machine learning. Data Quality & Governance: Implement data quality checks with tools like dbt Expectations to maintain data accuracy, integrity, and consistency, and ensure compliance with data governance practices. Performance Optimization: Enhance system performance, scalability, and efficiency by optimizing data processing systems. Cross Collaboration: Partner with data scientists, analysts, and software engineers to translate business needs into robust data solutions. Documentation: Maintain documentation for data architecture, workflows, and systems to support scalability and ease of maintenance. What Cowbell needs from you: Educational Background : A Bachelor s or Master s degree in Computer Science, Information Technology, Engineering, or a closely related field. Professional Experience : 6+ years in a Software Developer, Data Engineer, or similar role. Technical Skills: Proven expertise in Python (async, concurrency, and multithreading), Pandas, Spark, building FastAPI (or equivalent) services for high-scale, production-grade use cases. Strong knowledge of real-time and batch data processing architectures. Solid understanding of Amazon Redshift, PostgreSQL performance tuning and query optimization. Extensive expertise with AWS ecosystem for data engineering (S3, DMS, Glue, Redshift, EMR, Kinesis, Athena, RDS, Lambda, CloudWatch, ECS, EC2). Competency with ETL/ELT principles and distributed systems. Strong understanding of data modeling, data architecture, and best practices in data governance. Strong problem-solving and communication skills, with the ability to work in fast-paced, cross-functional teams. Soft Skills: Problem-solving abilities with a keen attention to detail. Capable of working both independently and within a team setting. Strong communication and collaboration skills. Flexibility to adapt to new technologies and a commitment to continuous learning. Preferred Qualifications: Exposure to LLM integration and AI-powered APIs . Knowledge of Infrastructure-as-Code (Terraform, CloudFormation) and Kubernetes for deploying data/AI services. Experience with real-time data streaming technologies (e.g., Kafka, Flink) is a plus. Familiarity with containerization (Docker) and orchestration tools (Kubernetes). Understanding of data security, compliance, cyber security, and privacy best practices. What Cowbell brings to the table: Employee equity plan for all and wealth enablement plan for select customer facing roles Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours and much more Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment

Responsible for the full-life cycle of sourcing, attracting, interviewing, and offer process. Partner with hiring managers to assess their technical talent requirements and advising on the best hiring strategy. Develop and execute innovative sourcing strategies for active and passive candidates. Conduct behavioral-based interviews to assess both technical baselines as well as skills to be successful. Focus on providing a great candidate experience at every opportunity What Cowbell needs from you: Bachelors degree or equivalent work experience Must have 3+ years Technical Recruiting experience; 2 years of which are in a fast paced, start-up environment Must have exceptional attention to details, be highly organized and the ability to handle multiple and constantly shifting priorities Track record of closing passive and active technical talent in a competitive market Experience in a fast-paced and transparent work environment. Possess excellent people skills, a flexible mindset, team-first approach, and a sense of humor! What Cowbell brings to the table: Employee equity plan for all and wealth enablement plan for select customer facing roles Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours and much more Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment

Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders cyber risk exposures as they evolve through continuous risk assessment and continuous underwriting. In its unique AI-based approach to risk selection and pricing, Cowbell's underwriting platform, powered by Cowbell Factors, compresses the insurance process from submission to issue to less than 5 minutes. Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell's mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. Job Summary: We are seeking a proactive and detail-oriented Sales & Underwriting Support Associate to join our team in Pune. This role is designed to provide critical administrative and operational support to our UK and US Sales and Underwriting teams. The ideal candidate will assist with both day-to-day tasks and long-term initiatives, helping to streamline operations, improve efficiency, and enable the sales teams to focus on strategic activities. What you will do: Maintain and update Salesforce contact records and territory assignments. Assign new leads and contacts to appropriate states and sales territories. Collaborate with partners (e.g., Keystone, ISU, Fortified) to support monthly reporting and commission tracking. Support UK renewals by generating quotes and preparing documentation for underwriter review, similar to a Renewal Account Executive (RAE). Manage policy binders and subjectivities for the UK market, filling a current gap in Underwriting Assistant (UA) support. Format and process bulk uploads on a monthly basis with precision and consistency. Conduct TOBA (Terms of Business Agreement) due diligence and facilitate onboarding for new agencies and users onto the platform. Participate in the mapping and management of agency locations within internal platforms to support territory planning and performance analysis. What we need from you: Bachelor's degree in Business Administration, Insurance, or a related field. 24 years of experience in sales support, underwriting operations, or a similar administrative function within the insurance or fintech sector. Familiarity with Salesforce or similar CRM systems required. Strong Excel and data formatting skills; experience with bulk data uploads is a plus. Knowledge of UK and US insurance processes is desirable but not mandatory. Skills and Competencies: Excellent attention to detail and organizational skills. Strong communication and collaboration abilities, especially across international teams. Ability to work independently, manage multiple tasks, and meet tight deadlines. Proactive problem-solving mindset with a willingness to learn. What Cowbell brings to the table: Employee equity plan for all and wealth enablement plan for select customer facing roles Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours and much more Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment Equal Employment Opportunity: We are committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUETransparency, Resiliency, Urgency, and Empowermentwe are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development. For more information, please visit https://cowbell.insure/. Cowbell Cyber does not permit the use of AI tools during any stage of our interview process. By submitting your application, you agree to complete all assessments and interviews without the use of generative AI assistance.

Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders cyber risk exposures as they evolve through continuous risk assessment and continuous underwriting. In its unique AI-based approach to risk selection and pricing, Cowbell's underwriting platform, powered by Cowbell Factors, compresses the insurance process from submission to issue to less than 5 minutes. Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell's mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. What you will do: Design and implement high-throughput, low-latency FastAPI services to handle real-time and batch workloads for data and AI applications Build data pipelines using dbt and Redshift, ensuring models are accurate, scalable, and production-ready Work with Amazon Redshift to design, tune, and maintain large-scale analytical data stores. Develop and maintain ETL/ELT workflows for ingestion, transformation, and processing of structured and semi-structured data, supporting analytics and business intelligence needs. Leverage AWS services (S3, Lambda, Glue, Step Functions, Kinesis, etc.) to build robust, cloud-native data solutions. Ensure observability, reliability, and performance tuning for APIs and data workflows handling high-volume operations. Data Integration: Work with data from a variety of sources, databases, APIs, and files to create unified datasets optimized for analytics and machine learning. Data Quality & Governance: Implement data quality checks with tools like dbt Expectations to maintain data accuracy, integrity, and consistency, and ensure compliance with data governance practices. Performance Optimization: Enhance system performance, scalability, and efficiency by optimizing data processing systems. Cross Collaboration: Partner with data scientists, analysts, and software engineers to translate business needs into robust data solutions. Documentation: Maintain documentation for data architecture, workflows, and systems to support scalability and ease of maintenance. What Cowbell needs from you: Educational Background: A Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a closely related field. Professional Experience: 6+ years in a Software Developer, Data Engineer, or similar role. Technical Skills: Proven expertise in Python (async, concurrency, and multithreading), Pandas, Spark, building FastAPI (or equivalent) services for high-scale, production-grade use cases. Strong knowledge of real-time and batch data processing architectures. Solid understanding of Amazon Redshift, PostgreSQL performance tuning and query optimization. Extensive expertise with AWS ecosystem for data engineering (S3, DMS, Glue, Redshift, EMR, Kinesis, Athena, RDS, Lambda, CloudWatch, ECS, EC2). Competency with ETL/ELT principles and distributed systems. Strong understanding of data modeling, data architecture, and best practices in data governance. Strong problem-solving and communication skills, with the ability to work in fast-paced, cross-functional teams. Soft Skills: Problem-solving abilities with a keen attention to detail. Capable of working both independently and within a team setting. Strong communication and collaboration skills. Flexibility to adapt to new technologies and a commitment to continuous learning. Preferred Qualifications: Exposure to LLM integration and AI-powered APIs. Knowledge of Infrastructure-as-Code (Terraform, CloudFormation) and Kubernetes for deploying data/AI services. Experience with real-time data streaming technologies (e.g., Kafka, Flink) is a plus. Familiarity with containerization (Docker) and orchestration tools (Kubernetes). Understanding of data security, compliance, cyber security, and privacy best practices. What Cowbell brings to the table: Employee equity plan for all and wealth enablement plan for select customer facing roles Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours and much more Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment Equal Employment Opportunity: We are committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUETransparency, Resiliency, Urgency, and Empowermentwe are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development. For more information, please visit https://cowbell.insure/. Cowbell Cyber does not permit the use of AI tools during any stage of our interview process. By submitting your application, you agree to complete all assessments and interviews without the use of generative AI assistance.

Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders’ cyber risk exposures as they evolve through continuous risk assessment and continuous underwriting. In its unique AI-based approach to risk selection and pricing, Cowbell’s underwriting platform, powered by Cowbell Factors, compresses the insurance process from submission to issue to less than 5 minutes. Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell’s mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. Your future team At Cowbell, our Platform Support team is all about making things smoother for our internal folks and API partners. We do this by bringing our A-game in technical know-how and product smarts, always keeping our users' needs front and center. About The Role As a Level 3 Support Engineer II at Cowbell, you will play a crucial role in enhancing our customers' experience. You will be responsible for identifying and resolving production anomalies, collaborating closely with our global team of Level 2 and Level 3 engineers to tackle complex issues. Your dedication and urgency will be key in providing timely resolutions, ensuring our platform users remain unblocked and operations run smoothly. What You Will Do: Issue Resolution: Triage and troubleshoot user-reported issues, identifying the most effective resolution path. Implement production hotfixes and data changes to unblock users and mitigate issues. Lead code enhancement initiatives to improve platform resilience and reduce critical incidents. Prioritize and manage multiple incidents and deadlines in a fast-paced environment. On-Call & Alerting: Participate in on-call rotations to triage, investigate, prioritize, and resolve critical bugs. Become proficient in setting metric-based alerts, investigating logs, and identifying fixes or escalating to appropriate service owners when necessary. Knowledge & Collaboration: Identify patterns and group similar/related issues to determine optimal resolutions. Collaborate with other teams to build and maintain Level 2 & Level 3 Knowledge Bases, Status pages, incident notes, and other internal and external platform resources. Maintain strong collaboration, communication, and interaction with all stakeholders (platform users, engineering, QA, and product teams) on support-related topics. What We Need From You: We are seeking a highly motivated and experienced Level 3 Platform Support Engineer to join our team.The ideal candidate will possess a strong technical background, excellent problem-solving abilities, and a commitment to continuous learning and growth. Education & Experience: Bachelor's degree in Computer Science or a related field, or equivalent practical experience. Minimum of three years of experience with Spring Boot applications. Minimum of two years of experience with Java Microservices. Technical Skills: Demonstrated expertise in software application debugging and troubleshooting. Familiarity with technical support processes and escalation management.Proficiency with Microservices, RESTful web services, and Kafka.Experience with ELK and RDS/Postgres. Hands-on experience with continuous software deployment in containerized microservices on public cloud infrastructure. Soft Skills: Proactive and eager to learn new technologies and concepts daily.Exceptional interpersonal skills, including clear and professional written and verbal communication. Possess a responsible, reliable, confident, committed, empathetic, genuine, and helpful working style.Self-motivated, self-directed, adaptable, and capable of managing multiple tasks effectively. Strong ownership mindset, embracing both responsibility and accountability. Bonus/Nice to Have: Experience working on a Software as a Service (SaaS) product. Familiarity with continuous integration and automated testing. Prior experience with tools such as JIRA, JIRA Service Management, Fire Hydrant, Datadog, Honeycomb, Komodor, Postman, and Tableau. Knowledgeable and comfortable working with Copilot and other LLM tools to assist in troubleshooting and code fixes. What Cowbell brings to the table: Employee equity plan for all and wealth enablement plan for select customer facing roles Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours and much more Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment Equal Employment Opportunity: We are committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUE—Transparency, Resiliency, Urgency, and Empowerment—we are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development. For more information, please visit https://cowbell.insure/. Cowbell Cyber does not permit the use of AI tools during any stage of our interview process. By submitting your application, you agree to complete all assessments and interviews without the use of generative AI assistance.

Role Overview: Cowbell is leading the way in cyber insurance by utilizing technology and data to provide small and medium-sized enterprises (SMEs) with early detection of cyber risk exposures paired with flexible cyber insurance coverage that can adapt to present and future threats. Embracing adaptive insurance, Cowbell closely monitors policyholders" cyber risk exposures as they change through ongoing risk assessment and underwriting. With its innovative AI-driven approach to risk selection and pricing, Cowbell's underwriting platform, powered by Cowbell Factors, streamlines the insurance process from submission to issuance in less than 5 minutes. Key Responsibilities: - Design and implement RAG-based systems, integrating LLMs with vector databases, search pipelines, and knowledge retrieval frameworks. - Develop intelligent AI agents that automate tasks, retrieve relevant information, and enhance user interactions. - Collaborate with stakeholders and cross-functional teams to comprehend business needs and create impactful ML models and AI-driven automation solutions. - Work with APIs, embeddings, and multi-modal retrieval to boost AI application performance. - Optimize inference pipelines and enhance LLM serving, fine-tuning, and distillation for efficiency. - Research and implement cutting-edge advancements in generative AI and retrieval techniques to stay ahead of the curve. Qualification Required: - Master's in Computer Science, Data Science, AI, Machine Learning, or a related field (or a Bachelor's degree with substantial experience). - 5+ years of experience in machine learning, deep learning, and NLP for real-world applications. - 1+ years of hands-on experience with LLMs and generative AI. - Expertise in RAG architectures, vector search, and retrieval methods. - Proficiency in Python and experience with LLM APIs (OpenAI, Hugging Face, Anthropic, etc.). - Solid foundation in machine learning, statistical modeling, and AI-driven software development. - Knowledge of prompt engineering, few-shot learning, and prompt chaining techniques. - Strong software engineering skills, including experience with cloud platforms (AWS) and ML model deployment. - Excellent problem-solving skills, communication abilities, and the capability to work independently. Additional Details of the Company: Founded in 2019 and headquartered in the San Francisco Bay Area, Cowbell has expanded its operations to the U.S., Canada, U.K., and India. Recently, Cowbell secured a successful Series C funding round of $60 million from Zurich Insurance, solidifying its commitment to revolutionizing cyber insurance globally. With support from over 25 leading reinsurance partners, Cowbell is set to redefine how SMEs navigate the ever-changing landscape of cyber threats. What Cowbell brings to the table: - Employee equity plan for all and wealth enablement plan for select customer-facing roles. - Comprehensive wellness program, including meditation app subscriptions, lunch and learn sessions, book clubs, and happy hours. - Professional development opportunities to enhance skills in cyber insurance, cyber security, and overall professional growth within a team environment.,

Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders’ cyber risk exposures as they evolve through continuous risk assessment and continuous underwriting. In its unique AI-based approach to risk selection and pricing, Cowbell’s underwriting platform, powered by Cowbell Factors, compresses the insurance process from submission to issue to less than 5 minutes. Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell’s mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. As a Salesforce Developer at Cowbell Cyber, you will play a critical role in maintaining and developing features for sales enablement and workflow processing using the Salesforce platform. This will involve a mixture of configurative, declarative, and programmatic customization of the Salesforce platform. You will be working within the Sales, Service, Marketing Clouds and CPQ instances. As part of the Enterprise Systems team, you’ll work closely with stakeholders to deliver scalable solutions, resolve user issues, and drive improvements that empower teams and enhance customer interactions. This position is ideal for a detail-oriented, automation-savvy problem solver who is passionate about process optimization and data integrity in a cybersecurity context. Key Responsibilities Serve as the primary developer for Cowbell’s Salesforce environment Collaborate with business stakeholders to gather requirements and implement scalable solutions using Salesforce best practices Develop new and maintain existing custom applications and solutions, including services that use Apex and Lightning Web Components, Apex REST services, and a combination of declarative and programmatic development tools. Maintain and further implement Salesforce CPQ for products, including multi-dimensional price and configurable products, Work on CPQ and Revenue Cloud integrations, Create and maintain Flows, Einstein bots, Agentforce Agents, Page Layouts and Custom Applications, Record Types, and other declarative-based tools Ensure Salesforce integrations (e.g., bespoke integrations , DocuSign, JIRA, Snowflake) are maintained and optimized As a Salesforce professional, you may also be asked to participate in the following areas: Manage user setup, permissions, roles, and data access Maintain data quality through validation rules, deduplication, audits, and automation Monitor platform performance, conduct regular health checks, and implement security best practices in line with Cowbell’s cybersecurity standards Participate in the evaluation, testing, and rollout of Salesforce updates and new features Qualifications 6-7+ years experience as a Salesforce Developer with demonstrated increase in responsibility and a broad scope of knowledge and ability, preferably in a SaaS, cyber (or property & casualty) insurance, or cybersecurity company Salesforce Platform Developer I Certification and Platform App Builder required. Platform Administrator, Advanced Administrator, Developer II Certification highly desired. CPQ Certification desired. Proficiency with Apex, including experience with enterprise design patterns, SOLID development principles. Knowledge of standard API and Apex REST service implementation and when to use each approach. Proficiency with designing Lightning Web Components within the Lightning Design System, and experience with creating compelling user experiences. Proficiency in modern Salesforce declarative tools (Flows, Lightning Knowledge, Approvals, Validation Rules, etc.) Experience with Salesforce Service Cloud, and Sales Cloud. (CPQ, Revenue Cloud and Data Cloud knowledge a plus) Progress towards agentic AI qualification, such as Agentforce Specialist or Agentblazer status is preferred Proficiency with Salesforce DevOps practices (e.g., CI/CD pipelines, sandboxes, Gearset, Github, and DevOps Center integration) and JIRA/Confluence or similar support ticketing and documentation platforms Ability to translate business requirements into efficient and scalable solutions Strong understanding of data management principles, including PII-related compliance is a plus Excellent communication and documentation skills Detail-oriented with strong organizational and project management abilities Our US Benefits include (but are not limited to): Flexible PTO policy, 12 paid holidays in the US Company subsidized medical, dental, and vision insurance (90% for employee and eligible dependents) Flexible Spending Accounts or Health Savings Accounts, depending on your selected health insurance Stock options in a rapidly scaling startup 401(k) program with employer matching Company paid basic Life, AD&D, STD & LTD and Voluntary benefits 16 weeks paid Parental Leave for all new parents Winner of Inc. Magazine’s Annual List of Best Workplaces for 2022 & 2023 Work Location: This is a fully remote position, but we are currently only hiring candidates located in the following states: AL, AR, AZ, CA, CO, CT, DE, FL, GA, ID, IL, IA, KY, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, DC, WI Equal Employment Opportunity: We are committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUE—Transparency, Resiliency, Urgency, and Empowerment—we are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development. Cowbell is an E-Verify employer. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website. For more information, please visit https://cowbell.insure/. Cowbell Cyber does not permit the use of AI tools during any stage of our interview process. By submitting your application, you agree to complete all assessments and interviews without the use of generative AI assistance.