It Support Executive

1 - 2 years

0 Lacs

Posted:22 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Asset Management & Tagging
Track, tag, and maintain records of IT assetsKeep inventory updated and accurateSoftware InstallationInstall and configure softwareTest and ensure proper functionalityHardware InstallationSet up desktops, laptops, printers, etc.Check all hardware for proper operationKnowledge BaseDocument common issues and solutionsKeep support articles updated and accessibleCommunicationProvide updates to users on issuesCoordinate with teams and take user feedbackPreventive MaintenancePerform regular system checksKeep systems secure and updatedDaily Call ResolutionHandle IT support tickets from HRMSResolve or escalate issues as needed.

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