IT Support Engineer

Kameda Infologics

3 years

0 Lacs

Trivandrum Kerala India

Posted:16 hours ago| Platform:

Apply

Skills Required

support troubleshooting network stability wan software inventory server storage video vpn service maintenance technology networking ip dhcp switching antivirus backup communication certifications

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title:

Experience:

Location:

Job Type:

Department:

IT Support Engineer

Key Responsibilities:

Provide
technical support
for desktop systems, laptops, printers, and other hardware devices.
Install, configure, and troubleshoot
network devices
(routers, switches, firewalls, access points).
Monitor and maintain
LAN/WAN connectivity
, ensuring stable and secure network performance.
Perform routine
system backups
, software updates, and patches.
Maintain inventory of IT assets, hardware, and software licenses.
Assist in
server and storage administration
under senior team supervision.
Respond to support requests via ticketing system, email, or in-person, ensuring timely resolution.
Document technical procedures, FAQs, and solutions for future reference.
Support video conferencing, VPN, and remote desktop setups.
Coordinate with vendors and service providers for hardware maintenance or network issues.

Required Skills and Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field.
2–3 years of relevant IT support experience.
Strong knowledge of
computer hardware
, peripherals, and troubleshooting.
Hands-on experience with
networking concepts
: IP addressing, DHCP, DNS, switching, and routing.
Basic understanding of
Windows Server
, Active Directory, and remote desktop tools.
Familiarity with antivirus software, endpoint protection, and backup solutions.
Good communication and problem-solving skills.
Ability to work independently and in a team environment.

Preferred Qualifications (Optional):

Certifications like
CCNA
,
CompTIA A+/N+
, or
MCSA
are a plus.
Experience with Office 365, ITSM tools, or helpdesk software.

More Jobs at Kameda Infologics

Kameda Infologics - Odoo Implementation Engineer

Trivandrum, Kerala, India

1.0 - 3.0 yrs

Salary: Not disclosed

Odoo Implementation Engineer

Trivandrum, Kerala, India

1.0 - 3.0 yrs

Salary: Not disclosed

Support and Implementation Engineer

Trivandrum, Kerala, India

3.0 - 5.0 yrs

Salary: Not disclosed

IT Support Engineer

Trivandrum, Kerala, India

3.0 - 3.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.