Posted:4 hours ago|
Platform:
Work from Office
Full Time
Work as a system engineer to handle IT Support activities for below responsibilities. a. End user Support b. Hardware Support c. Helpdesk Management d. Cloud Administration (office 365, Azure, AWS) e. Server Administration f. Anti-virus Administration g. ME Desktop Central administration, Application/Software deployment h. License Management i. IT asset management 2. Need to work in shift timings as per business requirement
1. Knowledge on Windows desktop, laptop, servers, and peripherals.
2. Proven work experience as an IT Support Engineer, Technical Support Engineer, or similar role 3. Knowledge on Microsoft windows, Active Directory, Office 365 etc.
4. Knowledge on cloud computing like AWS, Azure
5. Network administration skills like CISCO, SOPHOS
6. Antivirus administration like Sophos, ESET, McAfee, Kaspersky etc..
7. Helpdesk tool administration like ManageEngine desktop central, service desk plus etc.
8. Knowledge on license management like Microsoft, adobe, Autodesk etc
9. Address user tickets regarding hardware, software, and networking. Ability to perform remote troubleshooting and provide clear instructions.
10. Excellent problem-solving and multitasking skills, Customer-oriented attitude
11. Fluent in spoken and written English communication.
12. Ability to work in different shift timings.
13. IT Technical certifications MCP / MCSA/MCSE etc.
Darwish Cybertech
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