IT Support Engineer

Company Description

Care Infotech specializes in providing comprehensive IT support services, including backup support for desktops, laptops, and servers. The company offers on-call and day-based IT job solutions to meet client needs. Known for its prompt and reliable services, Care Infotech aims to deliver efficient technical support. Based in Sirhind, the organization is committed to addressing a wide range of IT challenges for its customers.

Role Description

This is a full-time on-site role for an IT Support Engineer located in Sirhind. The IT Support Engineer will handle day-to-day tasks such as providing technical support to end-users, troubleshooting system and network issues, and managing system administration tasks. They will also be responsible for maintaining IT infrastructure and responding to help desk tickets in a timely and efficient manner.

Qualifications

• Proficiency in Technical Support and Information Technology
• Strong skills in Troubleshooting system and network issues
• Experience in System Administration and infrastructure management
• Help Desk Support capabilities to resolve user queries and tickets
• Strong problem-solving abilities and attention to detail
• Excellent communication and interpersonal skills
• Bachelor's degree in Computer Science, Information Technology, or a related field is preferred
• Relevant certifications such as CompTIA A+, Network+, or equivalent are a plus