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IT Service Desk Specialist L2/3 | WFH | US MNC

0 years

0 Lacs

gurugram haryana india

Posted:3 days ago| Platform: Linkedin logo

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Skills Required

service security phishing vpn mobile escalation compliance data workflow optimization macos wan networking ip itil

Work Mode

Remote

Job Type

Full Time

Job Description

Job Role- IT Service Desk Specialist


Work mode: WFH

DOJ: Immediate Joiner Only

Budget: 10LPA


Key Responsibilities:


  • Networking
  • Office 365 & Email Security (anti-phishing/anti-malware)
  • VPN, Desktop, Printer, and Mobile Device Support
  • Knowledge Base & Escalation Documentation
  • Compliance: Password Policies & Data Privacy
  • Service Desk Workflow Optimization & Automation
  • Windows OS / macOS troubleshooting
  • ISP, Hardware support
  • LAN/WAN troubleshooting
  • Microsoft 365, Outlook, Teams support
  • Active Directory and Group Policy basics
  • Networking fundamentals (IP, DNS, DHCP)

  • ITIL/CCNA



Candidates should be from Delhi/NCR only

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