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IT Service Continuity Analyst

5 - 9 years

0 Lacs

karnataka

Posted:2 days ago| Platform: Shine logo

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Skills Required

interpersonal skills communication stakeholder management coaching analytical skills service management scripting programming analysis quality assurance technology governance it service continuity management stakeholder influencing technology stacks guiding best practices packaging tools objectoriented design test plans risk compliance

Work Mode

On-site

Job Type

Full Time

Job Description

You should have a minimum of 5 years of experience in working in an IT Service Continuity Management role. Your role will require excellent interpersonal skills, emphasizing collaboration and analytical capabilities. Strong communication, stakeholder management, and stakeholder influencing skills are crucial for this position. It is essential that you possess deep expertise in at least one or two technology stacks and demonstrate the ability to quickly learn new technologies. As part of your responsibilities, you will need to coach and guide a team of Engineers or other Service Management Staff. Additionally, you should be capable of analyzing solutions or processes, including Service Management, and providing recommendations to simplify them. Your role will also involve improving team operational practices by incorporating best practices and successfully launching new features or re-architecting old features while balancing technology with business value. Proficiency in service management, scripting, packaging tools, or programming knowledge in various software languages is expected. Candidates with experience and proficiency in object-oriented design and analysis, strong analytical and reasoning skills, and the ability to visualize processes and outcomes will be highly valued. You should also be able to develop test plans and quality assurance procedures, as well as recommend changes in policies and procedures. An awareness of Technology Governance, Risk, and Compliance is necessary to excel in this role.,

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