IT - SAAS Support Professional

3 - 8 years

5 - 10 Lacs

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Administration Data analysis Interpersonal skills Test reporting SAAS Troubleshooting Technical support Reporting tools SQL Salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description: Role Responsibilities: Develop, Configure and maintain the Xactly Incent, Connect and Extend platform to meet the evolving needs of the organization. This includes setting up new plans, credit rules, Formulas, connect pipelines and workflows. Design, develop and test reports & dashboards Coordinate with Xactly support team to implement and deploy the changes in one environment to other environment. Collaborate with cross-functional technology teams to ensure seamless integration between Xactly Connect and other systems (Salesforce etc.). Create documentation and resources to assist users in understanding and utilizing the system effectively. Work closely with stakeholders to understand business requirements and implement customizations or enhancements within Xactly Connect to meet those needs. Provides technical support, troubleshooting, and guidance on Xactly applications. Manages permissions, access, personalization, and similar system operations and settings for Xactly users. Skills Required: 3 years experience with Xactly Incent and Connect (preferred). Experience with the implementation process of Xactly Incent and Connect. Strong understanding of incentive compensation processes and best practices. SQL proficiency, Knowledge of Connect and Incent. Knowledge of native and delta schemas in Connect (includes staging, history, custom tables, logs). Knowledge of Developer and Administrator best practices to maintain and migrate Connect assets (schedules, pipelines, etc.) across Sandbox and Production environments. Proficiency in data analysis and reporting tools. Excellent communication and interpersonal skills. Ability to collaborate with cross-functional teams. Additional Sills:

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Systechcorp Inc
Systechcorp Inc

Software Development

South Plainfield

201-500 Employees

202 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    CTO

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