We re seeking a dynamic and highly experienced Senior Enterprise Agile Product Coach with expertise in agile methodologies, AI product management, and training design. This role is central to driving agile transformations, delivering impactful product management training programs, and embedding AI-driven practices across Salesforce s global teams. The ideal candidate will be a master facilitator, skilled in creating engaging content, gamification techniques, and inspiring diverse audiences.
Responsibilities: Agile Coaching & Leadership:
Coach teams and leaders on agile principles and product management practices, ensuring alignment with enterprise goals.
Coach teams and program in Agile Product Delivery. Partner with cross-functional teams to build and scale agile processes that drive product excellence and customer value. Lead initiatives that integrate AI capabilities into agile delivery frameworks, emphasizing experimentation and data-driven decision-making.
Training & Facilitation Expertise:
Design and deliver world-class workshops and training sessions on agile product management, AI integration, and innovation. Develop engaging training content, including activities, simulations, and gamification, to make learning impactful and memorable. Facilitate large group sessions with confidence, adaptability, and a strong presence, ensuring active participation and engagement. Mentor internal trainers and teams on effective facilitation techniques and workshop delivery.
AI Product Management Expertise:
Guide teams in identifying and validating AI use cases, incorporating ethical considerations and ROI analysis. Help product managers operationalize AI-driven solutions, ensuring seamless integration into existing processes and workflows. Provide actionable guidance on MLOps, AI observability, and maintaining AI models post-deployment.
Enterprise Enablement:
Collaborate with leadership to standardize and scale agile and product management practices across teams globally. Advocate for continuous discovery, iterative delivery, and customer-centric product development at every organizational level. Support enterprise-wide initiatives such as AI adoption, DevOps integration, and value stream optimization.
Change Management:
Lead cultural and operational shifts toward agile and data-driven mindsets, prioritizing adaptability and continuous improvement. Build frameworks for measuring the impact of training programs and transformation initiatives, iterating based on feedback. Act as a trusted advisor to leadership on creating environments that foster innovation and empowerment.
Qualifications:
Experience:
10+ years of experience in end-to-end product management / agile product coaching / enterprise transformation, including at least 3 years focused on facilitation, training design and delivery.
Proven success in delivering AI-powered products or implementing scalable agile practices in global organizations.
Skills:
Expertise in designing workshops, training programs, and gamified learning experiences for diverse audiences. Strong facilitation skills, with the ability to confidently address and engage large groups. Proficiency with tools like Slack, Google Sheets, Docs, Slides, and Miro for training design and collaboration. Proficiency with AI Product Management tools and technologies. Proficiency in Product Roadmap, PDLC.
Practical Expertise:
Mastery of Scrum and Kanban, scaled agile frameworks and advanced product management techniques, including OKRs, story mapping, and hypothesis-driven development. Hands-on experience integrating AI capabilities into product strategies and delivering measurable business value. Familiarity with MLOps and AI lifecycle management to ensure operational excellence.
Mindset:
A servant-leader approach, fostering trust, ownership, and collaboration across teams. Passion for driving innovation through learning and adaptability. Commitment to diversity, inclusion, and fostering an environment where everyone can thrive.
Certifications (Preferred):
Masters degree in Product Management from a reputed / premier institution. AI/ML certifications (e.g., Google Cloud AI/ML, Microsoft AI Fundamentals). Certified Scrum Master (CSM), Certified Product Owner (CSPO), or equivalent. Advanced facilitation certifications (e.g., ICAgile Facilitation, Train-the-Trainer programs).
What We Offer:
A vibrant, innovative environment with opportunities to lead transformative initiatives. The chance to influence and elevate agile product management.