IT Operations Salesforce Release Manager

You are an experienced Salesforce Release Manager responsible for overseeing and coordinating release management processes for multiple Salesforce organizations. Your role involves managing Salesforce Standard releases, refreshing full copy sandboxes, and creating and managing Developer sandboxes. Strong communication and negotiation skills are essential to effectively interact with stakeholders, including development teams and business users. You will collaborate with onshore and offshore teams to ensure smooth release cycles. Your responsibilities include planning, scheduling, and coordinating Salesforce releases across multiple organizations, monitoring release progress, identifying and mitigating risks and issues, developing and maintaining Release Calendars, ensuring compliance with best practices, and collaborating with various teams. You will oversee the regular refresh of full copy sandboxes, manage Developer sandboxes, implement best practices for continuous improvement, and provide support for Heroku and Mulesoft integration issues. To qualify for this role, you must have a Bachelor's degree in Computer Science or related field, Salesforce certifications, and a minimum of 5+ years of experience as a Salesforce Release Manager. You should possess strong knowledge of Salesforce platform, architecture, release management processes, and experience with APEX, Salesforce.com objects, integration, and security. Familiarity with Heroku, MuleSoft, and database management is required, along with excellent analytical, problem-solving, communication, and relationship-building skills. In summary, as a Salesforce Release Manager, you will play a crucial role in ensuring efficient and effective release management processes, collaborating with multiple stakeholders, and driving consensus in a cross-functional environment. Your expertise in Salesforce, release management, and strong interpersonal skills will be key to your success in this role.,