IT Manager (Mid-level)

Job Description

JOB DESCRIPTION: IT Manager (Mid-level) Location: Delhi, India (Office-Based) WHO WE ARE: At eigital, we drive progress by enabling global organizations to stay ahead in an ever-changing technological, societal, and cultural landscape. We are dedicated to reimagining impact and shaping the future with software of tomorrow. Position Overview: We are seeking an experienced IT Manager to join our dynamic team in our Delhi office. The ideal candidate will have a strong background in IT management and a proven track record of troubleshooting user issues with technologies such as Intune and other IT systems. This role is perfect for an individual who excels in a fast-paced environment and is passionate about enhancing the efficiency of IT operations. Key Responsibilities: Oversee and manage the day-to-day IT operations within the office, ensuring efficient and effective service delivery. Troubleshoot and resolve user issues related to Intune and other IT systems. Collaborate with other departments to understand their IT needs and provide timely solutions. Implement and maintain IT policies and procedures to ensure data security and efficiency. Manage and lead the IT team, providing support, training, and development. Stay up-to-date with the latest trends and technologies in IT to drive continuous improvement. Prepare regular reports on IT system performance and user satisfaction for management. Preferred Experience: Minimum of 2-3 years of experience in IT management or a similar role. Experience with Microsoft Intune, as well as other user management and troubleshooting tools. Excellent problem-solving skills and the ability to manage multiple tasks simultaneously. Familiarity with network management and IT security practices. Strong leadership skills and experience in team management. Excellent communication skills and the ability to work collaboratively with various teams. COMPENSATION INR 30,000 - 35,000 monthly (Based on experience) Independent Contractor; no tax and benefits deduction ABOUT At eigital, we drive progress by enabling global organizations to stay ahead in an ever-changing technological, societal, and cultural landscape. We are dedicated to reimagining impact and shaping the future with software of tomorrow. Leveraging AI, software development, and data-driven insights, we enhance customer experiences, modernize operational frameworks, and unlock untapped value. From initial concept to full execution, we help set ambitious yet attainable goals for digital transformation, equipping our partners with the speed and agility needed to thrive. We are dedicated to reimagining impact and shaping the future. Next Steps, Apply Here: