Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

Remote

Job Type

Full Time

Job Description

  • Common responsibilities for an IT Intern include:
  • End-User Support: Provide technical assistance and support to employees for hardware, software, and network-related issues via phone, email, or in-person (help desk support).
  • System Maintenance: Assist in installing, configuring, and troubleshooting computer systems, operating systems (Windows, macOS, Linux), and applications.
  • Hardware Management: Help with the setup, deployment, maintenance, and repair of IT equipment such as laptops, printers, and mobile devices.
  • Network Assistance: Support basic network maintenance and troubleshooting, including understanding TCP/IP, DNS, and DHCP, and occasionally assisting with physical network setup like running cables.
  • Documentation: Create and update technical documentation, user guides, and knowledge base articles for IT procedures and common issues.
  • Software Management: Assist with software installations, updates, patch deployments, and data backup/recovery procedures.
  • Project Participation: Contribute to ongoing IT projects, such as system upgrades, security enhancements, or researching new technologies.
  • Inventory/Asset Management: Help maintain an accurate inventory of IT hardware and software assets.
  • Qualifications and Skills Employers typically seek candidates with the following qualifications and skills:
  • Qualifications: Current enrollment in a degree program in Information Technology, Computer Science, Information Systems, or a related field.
  • A basic understanding of computer systems, networks, and software applications.
  • Strong academic performance (some positions may require a minimum GPA).
  • Technical Skills: Familiarity with various operating systems (Windows, Linux, macOS). Basic knowledge of networking concepts and protocols.
  • Experience with Microsoft Office Suite or similar productivity software.
  • Basic programming or scripting knowledge (e.g., Python, Bash) is a plus for some roles.
  • Familiarity with help desk ticketing systems (e.g., ServiceNow, Jira) is often beneficial.
  • Soft Skills: Strong problem-solving and analytical abilities.
  • Excellent written and verbal communication skills.
  • Eagerness to learn and a proactive attitude.
  • Strong customer service orientation and interpersonal skills.
  • Ability to work independently and collaboratively in a team environment.
  • Attention to detail and good time management skills.
  • Hiring for freshers and Tamil speaking candidates

Job Types: Full-time, Part-time, Permanent

Pay: ₹8,086.00 - ₹38,091.68 per month

Benefits:

  • Leave encashment
  • Work from home

Work Location: In person

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