IT Infrastructure System Engineer - Windows

OVERALL OBJECTIVES

You will get an opportunity to drive Eurofins major IT Infrastructure transition and transformation across Food, Feed & Agro Testing Europe businesses

SPECIFIC ASSIGNMENTS:

• As part of the Food, Feed & Agro Testing Europe Operations L2 Team you will act as primary contact to support infrastructure regarding:
• Workspace related queries and issues.
• Desktops and Servers patching
• Azure services configurations and maintenance
• M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Exchange).
• Identity and Access Management queries.
• Applications related problems requiring triage to respective application support group.
• Main activities, but not limited to, are:
• Maintain current IT User Zones and IT Application Availability, MS Server & Client OS, patching compliancy, Intune & SCCM infrastructure.
• Maintain IT Infrastructure Transformation / Integration / Segregation throughout Food, Feed & Agro Testing businesses across Europe.
• Work closely with Monitoring, Cloud, Compute, Network and Application team members do deliver the IT Infrastructure as wider project. Act based on the end-to-end view of the infrastructure.
• Own the incoming requests and manages escalations.
• Support in creation of operational documents, communications and processes.

REQUIRED SKILLS:

• An ideal candidate should have strong 5+ years experience in all of the below:
• Exchange Online management
• Intune administration
• Experience in server (virtual & physical) infrastructure design and transitions
• Windows Server 2016/2019/2022 deployment & support, File servers, Active Directory, Azure
• Troubleshooting of Windows 10, 11, O365
• Monitoring tools
• Very good command of English written and spoken
• Below skills will be an advantage:
• Automation with PowerShell, Ansible etc.
• Service Now Ticketing usage
• ITIL Foundation certificate
• Site 24x7 Monitoring tool.