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IT Infrastructure & Support - L2 Support Analyst

5 - 7 years

0 - 3 Lacs

Bengaluru

Posted:5 days ago| Platform: Naukri logo

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Skills Required

Installation PCs Accessories Configuration Asset Management Troubleshooting IT Support Printer Software Support L2 Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description This is a Level 2 Analyst role responsible to support IT Infrastructure including PCs, Printers and Software installations and resolve end-user requests/issues Job Duties/Responsibilities may include, but are not limited to: Provide day to day end-user support for a fleet of 1000+ PCs. PCs, Printer and Software support – Installation, Configuration & Troubleshooting Support PC Upgrades / Refresh and IT security end critical patching Responsible for Asset Management and tracking (PC’s, Printers, Accessories). IT supports the planned network and server outages. Microsoft Azure virtual desktop support. Work with Global teams in different time zones. Basic Qualifications: Graduate with 5 to 6 years’ experience in IT Infrastructure field Effective problem-solving skills and ability to work independently. Good to Have skills: Knowledge in Windows Operating System (OS) and cloud networking principles (VPN, DNS). Knowledge in Active Directory, ServiceNow, Asset management, network troubleshooting. Candidates should have excellent communication skills and good team players. Candidate should be willing to work in first or second shift.

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Onward Technologies
Onward Technologies
www.onwardgroup.com

Software Development

Mumbai Maharashtra

1001-5000 Employees

82 Jobs

    Key People

  • Jane Smith

    CEO

  • John Doe

    CTO

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