IT Help Desk Executive

1 - 3 years

3 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  1. End User Operation Support & Troubleshooting of Client Machines/systems via remote access and On-site
  2. Knowledge of the Ticketing tool system, Exposure, and Coordination experience with OEMs to resolve various issues.
  3. Installing, configuring, and troubleshooting network and local printers and scanners.
  4. Repairing & troubleshooting of IT hardware-related issues, including Thin clients, CPUs, Desktops, Tablets, AIOS, Laptops, etc.
  5. Barcode Printer Support installation & Configuration (Zebra thermal printers, TSC ME 240, Printronix, and Avery Dennison 5.4) etc.
  6. Plotter support via vendor management (HP, Hanbond plotters, Richpeace, Gerber)
  7. Intranet App/ Vendor Apps Support and configuration (such as Java Oracle setup, compatibilities as per the requirement of the modules, ERP App/Infor, etc)

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