IT Executive / Senior Executive

Job Overview:

We are looking for a proactive and hands-on IT Support to join our team. The ideal candidate will be responsible for delivering technical support to end users, managing IT infrastructure, and ensuring efficient daily IT operations across both on-site and remote environments.

Key Responsibilities:

• Install, configure, and maintain desktops, laptops, and related hardware/software.
• Provide technical support for Windows 10/11, Microsoft Office, Outlook, and commonly used applications.
• Troubleshoot hardware, software, network, and printer issues.
• Set up and manage user accounts, email clients, and basic network configurations.
• Provide support in wired and wireless network environments (LAN/Wi-Fi, IP configuration, printer sharing, etc.).
• Assist in maintaining and supporting server infrastructure.
• Install, update, and monitor antivirus software.
• Support video conferencing systems and routine IT maintenance.
• Install and provide basic support for CCTV systems and biometric access control devices.
• Perform network cable crimping and punching (Cat 6).
• Assist with system backup and recovery operations.
• Maintain accurate IT asset inventory records and procurement.
• Be available to travel to other office locations as needed for onsite support and deployments.

Qualifications

• 3 - 5 years of experience in a similar IT support role.
• IT Diploma holder/ MCSE/CCNA Certifications
• Good understanding of Windows OS, networking fundamentals, IT Infrastructure and operations.
• Familiarity with server environments and basic troubleshooting.
• Experience with CCTV and biometric systems installation and support.
• Good problem-solving and communication (Verbal & writing) skills.
• Ability to work independently and willingness to travel to different company office locations when required.

Nice to Have:

• Experience with helpdesk/ticketing systems and remote support tools.
• Familiar of vendor management.