It Executive

Keyence India

1 - 3 years

3 Lacs

gurugram

Posted:13 hours ago| Platform:

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Skills Required

windows installation it support software troubleshooting os installation desktop support itsm ticketing software installation l2 technical support windows troubleshooting hardware support system support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary

We are seeking a proactive and technically skilled IT Executive with 6 months to 2 years of hands-on experience in IT infrastructure, user support, and system administration. The ideal candidate will support daily IT operations, troubleshoot hardware/software issues, and contribute to automation and security initiatives.

Key Responsibilities

Provide first and second-level support for desktops, laptops, printers, and mobile devices.
Monitor and maintain LAN/WAN, Wi-Fi, and VPN connectivity.
Install, configure, and update operating systems and software applications.
Coordinate with vendors for hardware/software procurement and AMC support.
Assist in implementing IT policies, data backup, and cybersecurity protocols.
Maintain IT asset inventory and documentation.
Participate in IT projects including automation, system upgrades, and migrations.

Required Skills

Strong knowledge of Windows OS, MS Office, and basic networking.
Familiarity with ticketing systems and remote support tools.
Experience with antivirus, firewalls, and endpoint security.
Good understanding of ITIL practices and service desk operations.
Excellent troubleshooting and communication skills.

Qualifications

Bachelor's degree in computer science, IT, or related field.
Certifications like CompTIA A+, Microsoft MCSA, or CCNA are a plus.

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