IT Business Consultant (gn) D365 Sales

Here at SoftwareOne, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box - and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony.

Our people are our greatest asset, and we’ll go the extra mile to ensure you’re happy here.

We want our people to be their true authentic selves at all times, because that’s when real creativity happens.

We offer:

• A flexible work environment that encourages creativity and innovation.
• Opportunities for professional growth and development.
• An inclusive team culture where your ideas are valued and your contributions make a difference.
• The chance to work in a global team.

Christian Winkler* is the Hiring Lead you`ll mainly talk to when it comes to more details about the role, environment of work and career perspectives. Christian summarized the role as follows:

Role Overview:

As a Business Consultant in the internal IT team of SoftwareOne, you will be pivotal in driving the digital transformation of our core business services, aligning with our vision and strategy. You will collaborate closely to support our digital roadmap.

Key Responsibilities:

• Customer Interaction:

   Engage with end-users to understand their needs and priorities.

• Analyze Business Processes:

   Evaluate current business processes and IT requirements.

• Translating Strategic Topics:

   Convert strategic customer topics into actionable tasks for the development team.

• Strategic Planning:

  Collaborate with Product Management to facilitate changes and improvements.

• Escalation Point:

   Serve as the contact for IT-related questions and conflicts.

What You'll Do:

• Business Requirements Engineering:

   Break down demands into projects with clear timelines and priorities.

• Understand Business Needs:

   Identify and understand business requirements and goals.

• Implement Solutions:

   Assist in developing and implementing new business solutions or improvements.

• Policy Development:

   Identify and implement vital policy changes.

• Ensure Alignment:

   Ensure IT systems align with business objectives.

Your Key Relationships:

• Marketplace Delivery Team
• Sales Organization
• Marketplace Platform Team
• Product Managers, Development Teams, Product Owners, Solution Architects

* for more information about Christian, his leadership style and what drives him please have a look to his LinkedIn profile: https://www.linkedin.com/in/christian-winkler-887210201/

Ideal Candidate:

• Extensive experience within Insides Sales or Operations Manager (3+ years) experience with Microsoft D365 Sales (CRM) is a must
  • Finance & Operations (ERP) incl. Quoting systems to sales operations processes is a plus (we currently use Microsoft Dynamics 365 Business Central 14)
• A proactive, confident, and outgoing personality will help you build positive relationships and gain respect throughout the SoftwareOne community.
• Your expertise in local and regional markets will make you the go-to person for a broad mix of internal stakeholders.

• Deep understanding of sales processes and operations
• Multi-year experience as Inside Sales Manager or Operations Manager.
• Excellent communication and relationship-building skills
• Capability to provide training and support for new systems
• Self-organization is a must in this role
• English is company language, German is a nice-to-have

If you are interested in applying for this great opportunity, please click the "apply" button and upload your documents. We can't wait to receive your application!

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You know someone who could be interested in working with us as well?

https://www.softwareone.com/en/careers/external-referral-program

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Related Keywords: Business Consulting | Sales | Operations Management | Dynamics | Microsoft | Azure | D365 | Agile