IT Business Analyst

• Requires relevant expertise through formal education in a professional, sales, or technical area.
• Performs technical-based activities.
• Contributes to and manages projects.
• Uses deductive reasoning to solve problems and make recommendations.
• Interfaces with and influences key stakeholders.
• Leverages previous knowledge and expertise to achieve results.
• Able to complete work self-guided.
• College or university degree required or equivalent work experience.

General Profile

• Performs routine assignments.
• Exposure to fundamental theories and concepts.
• Develops skills by performing structured work assignments.
• Uses existing procedures to solve routine or standard problems.
• Receives instruction, guidance, and direction from others.

Functional Knowledge

• Requires a conceptual understanding of theories, practices, and procedures.

Business Expertise

• Applies general knowledge of business developed through education or experience.

Impact

• Works self-guided with no supervisory responsibilities.
• Follows standardized procedures and practices to achieve objectives and meet deadlines.

Leadership

• No supervisory responsibilities.
• Responsible for developing technical contributions.

Problem Solving

• Uses existing procedures to solve standard problems.
• Examines information and standard practices to make judgments.

Interpersonal Skills

• Exchanges information and ideas effectively.
• Asks questions and checks for understanding.

Responsibility Statements

• Serves as liaison between end-users and product development teams.
• Partners with senior BA's to examine, define, and document project requirements.
• Communicates project requirements to development teams.
• Supports analyzing requirements and defines tech solutions.
• Defines a go-to approach for system construction.
• Performs other duties as assigned.
• Complies with all policies and standards.