IT Business Analyst

Hi Candidates !!!

IT Business Analyst

Role- IT BA

Location- Mumbai

Exp- 9 + years

Job Description

Direct Responsibilities

• Interactions with SPOCs (User representative)

• Drive Project goals and communication with the SPOC and users

• Understand the user requirements and interpret the same with the technical team for implementation

• Documentation and process definition related to day to day work

• Generate various status reports, gap analysis documentation and dashboards for monitoring and tracking.

Skill Area

Expected

Communicating between the technical and the non-technical

Is able to communicate effectively across organisational, technical and political boundaries, understanding the context. Makes complex and technical information and language simple and accessible for non- technical audiences. Is able to advocate and communicate what a team does to create trust and authenticity, and can respond to challenge.

Able to effectively translate and accurately communicate across technical and non- technical stakeholders as well as facilitating discussions within a multidisciplinary team, with potentially difficult dynamics.

Contributing Responsibilities

• Proactive suggestions for APM process/toolset evolution
• Be a part of the team representing APM to the higher management in different forums.
• Conduct workshop/ training for various APM users

Technical & Behavioural Competencies

1. Excel Knowledge along with VBA and macros

2. Basic understanding of RDBMS concepts and should be able to write SQL queries.

3. Good Written and Oral communication skills

4. Knowledge of IT Asset Management Process

5. Ability to create the business analysis documents.

6. Able to work independently using MS Office suite.

Interested candidates share resume on

singh.nikita@kiya.ai/ 8928594185