IT Asset Coordinator

You will be responsible for preparing daily attendance and DCR (Daily Call Report) for all sites and sending them to the corporate office. The engineer shift roster needs to be created based on call/project requirements and engineer training. Assigning floors to engineers, monitoring, and completing hardware call tickets, mail tickets, and oral requests will be part of your daily tasks. You will also need to verify and close completed hardware call tickets and mail tickets, sometimes requiring telephone verification. Providing technical support to engineers, preparing daily repeat call reports, daily reports for calls exceeding one hour, and project planning and follow-up until completion are crucial aspects of the role. You will be in charge of preparing monthly consolidated reports and monthly review meeting presentations. Additionally, you will be involved in users" entry and exit processes, managing MS Office applications (Word, Excel & PowerPoint), handling service desk call flow, people management, and asset management. Good communication skills in English, Tamil, and optional Hindi are necessary. Generating MIS reports and adapting to new deliverables based on client requirements will also be part of your responsibilities. This is a full-time, permanent position with benefits including Provident Fund. A minimum of 1 year of experience in asset management is required for this role. The work location is in person.,