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Textron Inc
is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services
Textron is known around the world for its powerful brands such as Bell, Cessna, Beechcraft, Hawker, Jacobsen, Kautex, Lycoming, E-Z-GO, Arctic Cat, Textron Systems, and TRU Simulation + Training For more information, visit:
Textron India Private Limited
in Bangalore was incorporated in 2004 under the Companies Act, 1956, to better serve customers of Textron Inc
(NYSE: TXT) around the world This is a global resource that provides engineering and technological solutions for many Textron business units We provide engineering and design services including but not limited to drafting, computer aided design, computer aided engineering, solid modeling, finite element analysis, sourcing, business development, marketing and other related activities and services in relation to the above sectors For more details please visit
Position Summary
The Network IT Analysis role for Textron Network Operations (24x7 Support) is to ensure the day-to-day network operations stability and integrity of Network Services which includes data, WAN, SD-WAN, LAN, video, Network related automation and wireless network services
This is achieved by using support tools and understanding the network Services monitoring, maintenance, support, and optimization of all network hardware, software, and communication links This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion and provide lower-level Network Engineering training
PRINCIPAL RESPONSIBILITIES
Strategy & Planning
24x7 Network Operation hours support
Rotational On-Call
Work and complete operational tickets for moves, adds, and changes in support of operational network services
Be the SPOC (single point of contact) for Incidents (INC) tickets in support of network services
Ability to work within ServiceNow
Maintain documentation as it relates to network configuration, network mapping, processes, and service records
Support and Maintain Monitoring tools/ applications (SolarWinds, Splunk Dashboards, etc)
Maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery
Work with a Manage Service Provider (MSP) in supporting, designing, troubleshooting, and other required services support activities
Understanding Network Solutions that include but not limited to SD WAN, SIP, LAN, ACI, MPLS, WiFi, 5G, Spine-leaf, and other network service solutions
Operational Management
Configure networks to ensure their smooth and reliable operation for fulfilling company objectives and processes
Be the Technical point of contact for working with MSP in support of Enterprise solutions
Monitor network performance and troubleshooting problem areas as needed
Oversee installation, configuration, maintenance, and troubleshooting hardware, and software
Monitor and test network performance
Participate in managing and maintaining network security solutions
Technical Competencies
Knowledge & Experience
1
Networking Fundamentals
TCP/IP, DNS, DHCP, NAT
IPv4/IPv6 addressing and subnetting
OSI and TCP/IP models
2
Routing & Switching
Static and dynamic routing (OSPF, BGP, EIGRP)
VLANs, STP, EtherChannel
Layer 2/3 switching
3
Network Security
Firewalls (eg Palo Alto, Cisco ASA)
VPNs (IPSec, SSL)
NAC (Network Access Control)
IDS/IPS systems
Zero Trust Architecture
4
Wireless Technologies
WLAN design and deployment
Wi-Fi standards (802
11a/b/g/n/ac/ax)
Wireless security protocols
5
Cloud Networking
AWS, Azure, Google Cloud networking
VPCs, subnets, peering, transit gateways
Hybrid cloud connectivity (VPN, Direct Connect, ExpressRoute)
6
Network Automation & Scripting
Python, Ansible, Terraform
REST APIs, Netmiko, NAPALM
SDN (Software Defined Networking)
7
Monitoring & Troubleshooting
SNMP, NetFlow, Syslog
Tools: Wireshark, SolarWinds, PRTG, Nagios
Performance tuning and diagnostics
8
Virtualization & Containers
VMware NSX, Hyper-V networking
Docker networking
Kubernetes networking (CNI plugins)
9
VoIP & Collaboration
SIP, RTP, QoS
Cisco Unified Communications
Microsoft Teams/Zoom integration
10
Compliance & Standards
PCI-DSS, HIPAA, ISO 27001
ITIL, NIST, CIS benchmarks
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Qualifications
The IT Analysis will have a bachelor s degree in computer science/ information technology with 3 - 5 years of related work experience,
Certifications (Recommended)
Cisco: CCNA, CCNP, CCIE
CompTIA: Network+, Security+
Juniper: JNCIA, JNCIP
AWS/Azure/GCP Networking certs
Certified Network Defender (CND)
Project Experience
Network design and implementation
Migration to cloud or hybrid environments
Disaster recovery and high availability
SD-WAN deployment
Automation of network tasks
Soft Skills
Documentation and reporting
Desire to learn/ find the right resolution
Collaboration with cross-functional teams
Incident response and escalation
Continuous learning mindset
Network Automation & Scripting
