IT Administrator

Role Overview: As an IT Administrator/IT Coordinator, your primary responsibility will be to support and maintain your company's IT infrastructure and user systems. You will handle day-to-day IT operations, provide technical support to end-users, coordinate with external vendors, and ensure the smooth functioning of IT across multiple locations. Key Responsibilities: - Manage and monitor company IT infrastructure, including systems, networks, printers, and communication tools. - Provide technical support to end-users for hardware, software, and network issues both onsite and remotely. - Coordinate with external IT vendors for maintenance, troubleshooting, and AMC renewals. - Install, configure, and maintain desktops, laptops, printers, scanners, routers, and other peripherals. - Manage user accounts, access rights, and data backup processes. - Ensure antivirus, firewalls, and data protection measures are up to date and effective. - Assist in IT asset management, including inventory tracking, procurement, and disposal. - Support the implementation of new technologies or systems as per business needs. - Maintain documentation for IT setups, licenses, and configurations. - Liaise with HO and regional teams to ensure IT standards and policies are followed. Qualifications Required: - Strong knowledge of Windows OS, MS Office, and networking fundamentals (LAN/WAN/Wi-Fi). - Familiarity with ERP or CRM systems (SAP, Tally, or similar) preferred. - Basic understanding of data backup systems, firewalls, and antivirus management. - Excellent troubleshooting and problem-solving skills. - Good communication and coordination skills across teams and departments. - Ability to manage multiple priorities in a fast-paced FMCG environment. - Bachelors degree/Diploma in Computer Science, Information Technology, or related field. Additional Company Details: Joining this company will provide you with: - Dynamic Industry Exposure: Be part of a fast-growing FMCG company where technology drives efficiency and innovation across supply chain, sales, and operations. - End-to-End Learning: Gain hands-on experience managing IT systems that support manufacturing, warehousing, and nationwide distribution networks. - Collaborative Environment: Work closely with cross-functional teams - Sales, Marketing, Operations, and HR - to create impactful tech-enabled solutions. - Growth Opportunities: The company values internal talent and provides opportunities for skill enhancement, certifications, and career advancement within the IT function. Note: This job is full-time with paid sick time benefits. The work location is in person.,