Invoice To Pay Expert

Reports To: Invoice to Pay Global Process Owner

Summary: The Invoice-to-Pay (I2P) Expert is responsible for optimizing the end-to-end invoice processing and payment lifecycle. This role ensures timely, accurate, and compliant invoice handlingwhile driving automation, reducing exceptions, and enabling a frictionless experience for suppliers and internal stakeholders. The I2P Expert works across procurement, finance, and technology teams to implement best-in-class practices that improve operational efficiency, vendor satisfaction and working capital.

Key Responsibilities:

• Design and continuously improve I2P processes, including invoice capture, validation, matching, exception handling, and payment execution.
• Define standard operating procedures and support global standardization of invoice types (PO, non-PO, service entry, recurring).
• Implement automated workflows for invoice approval and matching (2-way, 3-way).
• Drive the deployment and optimization of eInvoicing platforms (e.g., SAP, Tungsten, etc).
• Define business requirements for OCR, AI-driven invoice validation, straight-through processing, and payment automation.
• Monitor system performance and collaborate with IT and platform teams on continuous enhancements.
• Analyze root causes for invoice exceptions, rejections, and late payments; implement corrective and preventive measures.
• Design controls and validations to ensure invoice compliance with tax regulations, payment terms, and contract conditions.
• Collaborate with internal audit, legal, and tax to ensure invoice compliance and risk mitigation.
• Define and track key I2P KPIs (e.g., first-pass yield, cycle time, on-time payment rate, % touchless invoices).
• Use data and analytics to identify improvement opportunities and lead transformation initiatives.
• Support cash flow forecasting and working capital optimization through invoice and payment timing strategies.

About you:

Qualifications

Required:

• Bachelor's degree in a relevant field (e.g., Business Administration, Finance, Accounting
• Proven experience in Accounts Payable, ideally within a large, multinational organization
• Deep understanding of P2P processes and best practices
• Ability to work independently and as part of a global team
• Proven influencing skills in driving adherence to core model through collaborative efforts.
• Strong verbal and written communication skills; effective collaborator with strong trust-building and influencing skills.
• Results-oriented with strong analytics skills; ability to drive operational excellence through data-driven insights.
• Ability to lead change initiatives and foster a culture of continuous improvement
• Experience with P2P systems and related technologies
• Fluent in English (spoken and written)

Preferred:

• Masters degree in business administration or a related field
• Working experience in Accounts Payable / Payments using SAP
• Knowledge of SOX and fundamental accounting principles
• Project management experience, with a proven track record of delivering projects on time and within budget
• Ability to work transversally and within a highly matrixed environment
• Experience in healthcare and/or life-science industry
• Experience in establishing and developing shared service capabilities and services