Invoice Operations Senior Lead, AVP

Role Description

• Within Global Procurement, Invoice Operations and Customer Support (IOCS) is part of Deutsche Banks Procurement & Travel Operations (PTO) organization.
• We support the end-to-end Procurement process, and are directly responsible for ensuring seamless end-to-end invoice to pay cycle.
• As the Invoice Operations Senior Lead, you will oversee the AI-based invoice processing team, ensuring a seamless transition from manual invoice processes to AI-driven systems.
• You will support the transformation of a project-based organization into Business-As-Usual (BAU) operations, collaborating with Procurement & Travel Operations (PTO) delivery functions peers to drive end-to-end process improvements.

Your key responsibilities

• Lead Invoice processing operations for assigned Deutsche Bank countries / entities
• Analysis of Operational metrics, identification of performance issues, working with internal and external stakeholders for improving performance and issue management
• Responding to data request / process related queries from other DB teams
• Handling regulatory reporting and compliances
• Working with concerned teams for resolving BAU Ops and IT issues
• Resolving Invoice Operations issues,
• Data collation, status updates, communications
• Oversee the planning, execution, and completion of projects & ensure projects are delivered on time, within scope and within budget
• Use data-driven insights for informed decision-making and strategic planning
• Facilitate clear and effective communication across all levels of the organization
• Any other related tasks as assigned
• Lead by example with a hands-on approach, including processing AI fallouts when necessary to manage workload effectively

Your skills and experience

• Proficiency in project management methodologies and tools
• Possess end to end knowledge of 3rd party invoice processing.
• Advanced Excel & Power Point Presentation skills.
• Technical and analytical skills
• Good communication, interpersonal, problem-solving and relationship management skills.
• Demonstrate excellent verbal and written communication skills
• Ability to prioritize and meet deadlines, Strong team player, High integrity and good track record
• Proficiency in SAP and Ariba Invoice processing modules.
• Bachelors / Masters degree or professional certification
• Minimum 10+ years experience in a large Indian / multinational organization
• Sound experience of working in Procure to Pay Operations