Job
Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people. we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for freshers for the role of Process Associate, Content Moderation roles (Language specialist) || Hyderabad **Candidate should be able to read/speak/comprehend either Chhattisgarhi/Nepalese/Punjabi/Pashto/Marathi/Gujarati/Mizo/Dhari/Marwari/Konkani/Tulu+ English Location: Hyderabad (Work from office) Experience: Only Freshers are eligible Languages Known: Chhattisgarhi, Nepalese, Punjabi, Pashto, Marathi, Gujarati, Mizo, Dhari, Marwari, Konkani, Tulu+ English Shifts: Flexible with any shift Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications • Any Graduate (except Law) • Freshers are eligible • Fluent in Read/Speak/Understand in Chhattisgarhi, Nepalese, Punjabi, Pashto, Marathi, Gujarati, Mizo, Dhari, Marwari, Konkani, Tulu+ English Languages Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
