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Bean Hr Consulting
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Intraday Analyst : Workforce Management

Intraday Analyst : Workforce Management

Bean Hr Consulting

5 - 10 years

15 - 20 Lacs

gurugram bengaluru

Posted:1 week ago| Platform:

Apply

Skills Required

real time analysis wfm workforce management nice verint nice iex aspect

Work Mode

Hybrid

Job Type

Full Time

Job Description

Dear Candidate,

I hope you are doing well.

proactive Intraday Analyst Workforce Management

Designation:

CONTACT FOR JOB:

Meenakshi Uniyal:

Sachin Bhandari: Contact:

Mandatory Skills & Experience:

4+ years in
contact center operations
or
workforce management
with real-time intraday focus
Strong analytical and problem-solving skills
Excellent
communication and interpersonal skills
Hands-on experience with
WFM tools
such as Aspect, NICE IEX, or Verint
Strong understanding of
contact center KPIs and metrics

If interested, please share your updated CV along with the following details (mandatory for shortlisting):

Total Experience:
Contact Center / Workforce Management Experience:
Real-time Intraday Management Experience:
WFM Tools Experience (Aspect, NICE IEX, Verint, etc.):
Communication / Partner Interaction Experience:
Notice Period (If serving, mention Last Working Day):
Current Salary (Fixed + Variable):
Any Offer? Mention CTC (Fixed + Variable + Location Allowance + DOJ):
Expected Salary:
Current Location:
Open to work in Bengaluru / Gurugram (Hybrid):
Reason for Change:
Available for F2F Interview:
Work Synopsis:

Looking forward to your response!

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