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Campusmarg Innovative Tech Services Llp
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Intouchcx- Hiring For International Voice | upto 5 LPA |2ways cab

Intouchcx- Hiring For International Voice | upto 5 LPA |2ways cab

Campusmarg Innovative Tech Services Llp

1 - 6 years

2 - 5 Lacs

hyderabad pune bengaluru

Posted:2 days ago| Platform:

Apply

Skills Required

international voice customer support voice deloitte sitel wipro facebook sutherland google concentrix techmahindra dell amazon technical support cognizant meta chat youtube semi voice hsbc

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

About the Role:

International Voice Process

Key Responsibilities:

Handle inbound and outbound international customer calls professionally.
Provide prompt, accurate, and customer-focused solutions.
Maintain high standards of
First Call Resolution (FCR)
and customer satisfaction.
Document all customer interactions and resolutions in the system accurately.
Follow process guidelines, service quality, and compliance standards.
Collaborate with internal teams to enhance customer experience and support operations.

Requirements:

Education:
Graduate (Mandatory)
Experience:
Minimum
1 year of experience
in an International Voice Process (Inbound/Outbound/Customer/Technical Support).
Communication:
Excellent verbal and written English communication skills.
Strong listening, problem-solving, and interpersonal abilities.
Willingness to work in
rotational shifts including night shifts.
Immediate joiners
preferred.

Compensation & Benefits:

Salary:
Up to 5 LPA (based on experience & interview performance)
Working Days:
5 days a week (2 rotational week offs)
Transport:
2-way cab facility provided
Work
Location:
Hitech City, Hyderabad
Benefits:
Performance incentives, medical insurance, and career growth opportunities

Why Join IntouchCX?

Work with one of the worlds
leading CX management companies
serving top international brands.
Excellent work culture and learning environment.
Fast-track your career in global customer service.
Opportunity to develop strong communication and client-handling skills with international exposure.

Interested candidates can apply now through Naukri or connect directly for interview scheduling!

OR call our HR team

Surekha - 9849541759

AKHILA -7997669949

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