International Voice Process

Hiring: International Voice Process Gurgaon (Insurance Domain)

Location:

Criteria Specification

1.Qualification Essential Graduate/Under Graduate2. Role Team Member3. Experience Minimum 6-12 Months experience in a BPO, Banking Process, Mortgage/Insurance

4. Role & Job Description

• Good Knowledge of Insurance processing (US)
• Good Reading Comprehension i.e. ability to read text, understand its meaning and process it
• Has prior experience in back office operations
• Should meet the daily Production Target defined in the process
• Ensure accuracy, touch time and other applicable service levels of the transactional
• processing Flexible for Shift rotations and 5 days a week working if required should support on
• weekends (Saturday and Sunday).

No Indian Holidays
Should be able to perform in multiple processes Escalate any deviation to defined process & seek immediate assistance

5. Language Expertise Good written & verbal English communication skills
Excellent comprehension of written English, documents

6. Essential Skills

Excellent Verbal & Written communication with neutral accent.
Must have prior experience in international calling, preferable US. Domain expert in Insurance- USA. Computer skills Windows OS, MS office 2003, Image Applications, Etc. Should understand customer Quality & productivity expectations Quick learner and adapt to changes quickly Good Typing Skills ( 30/35 words per minute)

How to Apply

Send your resume to recruiter4.spbcgroup@gmail.com or whatsapp on 9315128588