International Voice Process Executive

Customer Support Executive

Key Responsibilities

• Handle inbound and outbound customer calls

  with professionalism and courtesy.

• Resolve customer queries

  and issues

  quickly and efficiently

  over the phone.

• Maintain accurate records

  of all customer interactions and transactions.

• Follow communication scripts

  and guidelines when handling different topics to ensure consistency.

• Ensure customer satisfaction

  and provide a high level of

  professional customer support

  .

Skills & Competencies

• Communication Skills:

• Excellent verbal and written communication skills

  in English are

  mandatory

  .
• The ability to articulate clearly and effectively to an international customer base.
• A confident and positive tone of voice.

• Technical & Professional Skills:

• Basic computer proficiency, including the ability to navigate multiple systems simultaneously.
• Familiarity with CRM software or other customer service tools is a plus.
• A

  positive attitude

  and a strong willingness to learn and adapt.
• The ability to work independently and as part of a team.

Qualifications

• Education:

• 10+2 (Intermediate) /

  Any Graduate

  (any stream).

• Experience:

• Candidates with prior experience in an

  international BPO environment

  will be preferred and compensated accordingly.
• Freshers are highly encouraged to apply.

Compensation & Benefits

• Salary:

• Package for

  Freshers

  up to

  ?3.5 LPA

  .
• Package for

  Candidates with relevant experience

  up to

  ?6.5 LPA

  .

• Benefits:

• Competitive salary

  and

  performance-based incentives

  .

• Paid training

  will be provided to all new hires.
• A friendly, supportive, and dynamic work environment.
• Significant

  career growth opportunities

  .

• Shift:

• Rotational Shifts

  (5 days working in a week).

How to Apply

To apply for this exclusive hiring opportunity, please send your updated resume directly to:

HR ISHA

• Phone:

  7447719444

• Email:

  [HIDDEN TEXT]