Posted:3 days ago|
Platform:
On-site
Full Time
We are seeking a highly empathetic and solution-focused Customer Care Executive to join our team. The successful candidate will be responsible for addressing customer concerns and resolving issues related to internet and cable services, ensuring prompt and courteous support to our valued customers.
- Respond to customer inquiries and concerns via phone and chat.
- Resolve issues related to internet and cable services.
- Provide accurate information and solutions to customers in a timely and professional manner.
- Document customer interactions and feedback to improve our services.
- Collaborate with internal teams to resolve customer issues and improve overall customer experience.
- Excellent communication and interpersonal skills
- Ability to empathize with customers and provide solutions
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Graduation
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Transport facilities and free medical insurance
If you're passionate about delivering exceptional customer service and have excellent communication skills, apply now to join our team!
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