International Voice - Customer Service Representative (Work From Home)

Grace Staffing Services Hiring for Green Dot – Fintech Voice Process (Customer Service Representative)

Location: Mumbai, IN
Shift: US Rotational Night Shifts
Job Type: Full-Time (Work from Home )

About the Role

Grace Staffing Services is hiring Customer Service Executives for Green Dot, a leading Fintech Platform, to handle voice-based customer support for US clients. This role offers excellent exposure to the international fintech domain and an opportunity to grow within a fast-paced, professional environment.

Hiring Boundaries :

Candidates from Overall Mumbai can be considered No relocation cases from other City/State.

Qualifications

• Minimum qualification: HSC with 6 months of International BPO experience in a voice-based customer service role (mandatory).
• Graduates (freshers) are also eligible to apply. ( All Semester Marksheet req)
• Excellent English communication skills (verbal and written).
• Ability to work effectively in a target-driven environment.

Requirements

• Willingness to work in US rotational night shifts is mandatory.
• Candidates must be comfortable with 6 weeks of office-based training.
• Only immediate joiners are eligible (no active notice period).
• Must possess all required documents: Offer Letters, Experience Letters, Salary Slips, and Bank Statements from previous employers.
• Strong Background Verification (BGV) and valid UAN history are mandatory. Candidates with non-PF experience will not be considered.
• Mandatory drug test will be conducted as part of the hiring process.
• Must have strong problem-solving skills and a customer-first approach.

Benefits

• Competitive salary package with performance-based incentives.
• Pick or drop facility during training (within specified boundary).
• Comprehensive training to enhance communication and process knowledge.
• Excellent career growth opportunities within a global fintech environment.

How To Apply:
Email your updated resume to gracecareers02@gmail.com
Contact: Suraj – 7304570204 | Adnan – 7208285129

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Required)
• Customer service: 1 year (Required)

Location:

• Mumbai, Maharashtra (Required)

Work Location: In person