International Voice Broadband/TV Care (UK & US Process) Sal 6LPA

0 - 5 years

2 - 6 Lacs

Posted:4 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

International Voice Broadband/TV Care (UK & US Process)

CTC / Package:

About the Role:

Responsibilities:

  • Guide customers through router resets, diagnostics, and basic troubleshooting
  • Book engineer/technician visits and update appointment details
  • Explain billing, plans, contracts, and additional charges clearly
  • Maintain accurate call notes and follow process scripts
  • Provide a friendly and customer-focused experience

Requirements:

  • Excellent communication skills with a clear, polite tone
  • Basic understanding of broadband/TV troubleshooting
  • Ability to follow scripts and procedures correctly
  • Experience in UK/US voice process (preferred)

Key Skills:

Contact:

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